Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes for
Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes
4.4 out of 5 stars
stars2,732 ratings1,523 reviews
  1. 5 stars72% (1,961)
  2. 4 stars12% (318)
  3. 3 stars5% (132)
  4. 2 stars4% (104)
  5. 1 star8% (217)

Member photos

  • +33 images
Sort by |
Showing 1-10 of 1,523 reviews
Nov 7, 2016
Dossgirl
Walmart Associate
5 out of 5 stars review

Perfect balance between snuggly and supportive

This mattress topper provides the perfect balance between snuggly comfort and support. I have used it for a week and have been sleeping better and more soundly during that time. My mattress without the topper was fine but it did not have a pillow top. The addition of the topper has added the cocooning effect of a pillow top but with the added support and benefits of memory foam. I highly recommend the product.

Helpful?2GGTDXDKI8TZ40618162159
Feb 12, 2021
Tracy H
5 out of 5 stars review

Verified Purchase

UNBELIEVABLE !!!! I love this Serta topper!

Let me start with, I have never written a review of a product before. This was such a great buy, I had to comment. I purchased this Serta topper for a guest bedroom. I ordered the king. This mattress pad is more comfortable and made better than the Temperpedic topper I have on my personal bed. I paid $400 for the 3 inch Temperpedic pad and $180 for the Serta. The Temperpedic is nice, but nowhere close to the Serta. I highly recommend this Serta topper. You will be so happy you got this wonderful topper. As a side note, I have ewncouraged 3 close friends purchse this topper in the past 3 months and they love it.

Helpful?2GGTDXDKI8TZ40618162159
Nov 9, 2021
Kissydoll
4 out of 5 stars review

Verified Purchase

Overall, a good product

I like the comfort of this product, but without straps or mattress fitting, it does move and have to be put back in position about every second or third night. The mattress that I have is very firm (I can't stand it, but my late husband wanted it for his back), so with this product, the bed is much more comfortable for me. I have fibromyalgia, so a totally firm mattress is not a good product for me, but now I am getting better sleep using the pillow top memory foam mattress topper. I just wish it fit around the mattress so it would not slide.

Helpful?2GGTDXDKI8TZ40618162159
Aug 24, 2020
JohnG SugarLand
4 out of 5 stars review

Verified Purchase

I recommend this Serta 4" Memory Foam Topper

Nice replacement for a 3" memory foam mattress topper that had run its course. I would have given 5 stars but after two weeks of nightly use it still has not "stretched" out to cover the length of the King size mattress. The owner's manual states that the topper may appear smaller than the mattress and that is normal. It advises to sleep on it and it will stretch out. If it ends up doing so I will update the rating.

Helpful?2GGTDXDKI8TZ40618162159
Jan 16, 2021
Cindy
4 out of 5 stars review

Verified Purchase

Comfortable night sleep

Every morning I was waking up so stiff that I could hardly move. I was house sitting for a friend and she had one on top of her bed. I slept better that night than I had in years. I was so rested when I got up. This topper is excellent to sleep on but it slips off the bed all of the time. I would take it back but the topper is the most comfortable that I have ever slept on. So the comfort from sleeping all night to having to push the topper back in place is worth it.

Helpful?2GGTDXDKI8TZ40618162159
Mar 30, 2022
Russ822
3 out of 5 stars review

Verified Purchase

Your mileage may vary

Everyone's mattress preferences are different, so what works great for one person may not work at all for others. This was my experience with this mattress topper. I purchased it because my mother in law has one and absolutely loves it, but after two nights on it, I had to take it off the bed and return it. It may be the underlying mattress's fault, as it is very firm (which is why I'm in the market for a topper). I just couldn't get comfortable on it, but that is just me. All I can say is try it. You might be like my mother in law and love it.

Helpful?2GGTDXDKI8TZ40618162159
reply from Serta Team

Hello, we're sorry to hear that you are less than satisfied with your 4" Pillow-top foam mattress topper. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Jun 17, 2023
Shootzy
2 out of 5 stars review

Verified Purchase

Average topper

Didn't really like this topper and because of the Sam's Club excellent return policy was able to return it. The topper has several issues. The first is that it is not a good design. The foam portion fits into the fiberfill top in a zipper compartment like a big pillow. then it sits on top of your mattress. There is no part of the topper that tucks down to the bottom of the mattress like most toppers have. The only think that holds the topper in place are your sheets. Because of this design the topper curls up on the edges and it moves on the mattress which requires you to adjust it every day after a nights sleep. I also found this topper to be too warm.

Helpful?2GGTDXDKI8TZ40618162159
Apr 17, 2019
Abuela56
1 out of 5 stars review

Verified Purchase

AWFUL!

I bought this about a month ago and I really hate it. It slides off the mattress very easily, and I find myself pulling it back on to the mattress several times a day. Plus, it's also very warm. It seems to hold your body temperature. It would've been a nightmare to roll it up and return it so, I just kept it. I guess they count on people like me who feel it just isn't worth the hassle. Don't waste your money on this product.

Helpful?2GGTDXDKI8TZ40618162159
Feb 2, 2022
Tammi
1 out of 5 stars review

Verified Purchase

Compression problem

Bought two of these and had same result! First one I returned because it wouldn’t decompress (had big divots in it and there were areas that were so compressed they looked melted). Thinking I got a bad one I exchanged for another. Same result! I followed instructions and gave it plenty of time ( 5 days)but it was un unusable. What a pain to stuff it back in box …TWICE! Sam’s was very good about refunding my money though.

Helpful?2GGTDXDKI8TZ40618162159
reply from Supplier Response

Hello Tammi! We are sorry that the Serta 4" Pillow-Top and Memory Foam Mattress Topper has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Feb 3, 2024
Pennye
1 out of 5 stars review

Verified Purchase

4" Pad does not have the blue cooling gel! =(

It was advertised to be a 4" cooling gel memory foam mattress topper but it did not have cooling gel at all. I was later told that the 4" pads are not made with cooling gel only the 3"or less size. That's false advertisement. The zipper on the pad topper was also broken when it arrived. I had to then pack up the fully expanded pad (which is a huge deal) and return it via FedEx for refund. I then ordered the 3" version of the pad, which did have the blue cooling gel and I'm satisfied with this purchase.

Helpful?2GGTDXDKI8TZ40618162159