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Customer reviews for Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes for
Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes
4.4 out of 5 stars
stars
2,731 ratings1,522 reviews
  1. 5 stars72% (1,961)
  2. 4 stars12% (318)
  3. 3 stars5% (132)
  4. 2 stars4% (104)
  5. 1 star8% (216)

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Showing 1-10 of 1,522 reviews
Feb 14, 2022
Reviewer name: Gradywhite
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Makes the bed so comfortable!

This is our second Serta topper. It has made two over firm mattress is just perfect. I suggest this topper to anyone looking to fix a bed that is too firm. It doesn’t help with a slope in the middle, which means you need a new mattress. However, you can buy a coil/memory foam mattress that isn’t too expensive, in a firm, and add this topper to make it just like a mattress costing several thousand dollars.

Helpful?6SMVA7JYIA4N40618162159
May 31, 2018
Reviewer name: Phil
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome!

This topper is so soft and comfy. No odor whatsoever. This is the second mattress topper I bought. The first one was $15 cheaper. I thought I was being money-wise and saving a few dollars for the same thing. Not so. A month later the first one still had a terrible odor. I returned it and bought the Serta 4" topper instead. No odor from the first night! I couldn't be more pleased. DO NOT try to save fifteen bucks. By this one instead.

Helpful?6SMVA7JYIA4N40618162159
Jul 12, 2019
Reviewer name: Bones
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I. LOVE LOVE IT. ITS LIKE. SLEEPING ON A CLOUD.

I LOVE MY. SERTA PILLOW TOP MEMORY FOAM. ITS LIKE SLEEPING ON A CLOUD. IM MAD AT MYSELF FOR NOT GETTING IT SOONER. I WAS LOOKING TO BUT A NEW MATTRESS FOR MY BED. I HAD THIS MATTRESS FOR OVER 15. YEARS. I WAS PRICING MATTRESS. AND THEY WERE EXPENSIVE. NOT TO MENTION THAT THEY DO NOT MAKE THEM LIKE THEY DID 20 YEARS AGO. .U COULD FLIP UR MATTRESSES OVER AND USE BOTH SIDES. NOW U CAN ONLY USE ONE SIDE AND THEY. COST TWICE AS MUCH.WHAT THE HECK!. SO ANYWAYS I DECIDED TO TRY A TOPPER INSTEAD. I LOOK AT A LOT OF THEM. AND READ THE REVIEWS. AND DECIDED TO TRY THIS THE QUEEN SIZE SERTA 4' PILLOW TOP AND MEMORY FOAM MATTRESS TOPPER INSTEAD. IT WAS THE BEST DECISION THAT I COULD HAVE MADE. FELLS LIKE A BRAND NEW EXPENSIVE MATTRESS. I MUST SAY THIS ALSO THIS . I HAVE NEVER EVER BEEN LATE FOR WORK. BUT THE FIRST NIGHT THAT I SLEEP ON THIS TOPPER. I WOKE. UP TWO HOURS LATE. BEST SLEEP I HAVE HAD IN YEARS. . I WOULD RECOMMEND THAT U GIVE IR A TRY. IT EXPANDS QUICKLY. IT HAD NOT HARSH SMELL. I JUST LOVE LOVE LOVE MY TOPPER

Helpful?6SMVA7JYIA4N40618162159
Sep 30, 2020
Reviewer name: JZ
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfortable

So we used this in our camper to go on top of the very thin and sad camper mattress. We have only used it for 3 nights, but it made sleeping soooo much better! Some reviews said it made people hot, we did not experience that and my husband and I like a cool sleeping environment. As far as smell, we laid it out on our spare bed about 5 days before use, there was a slight chemical smell in the room(almost like new carpet would smell) but when we put it in the camper 5 days later we did not notice it at all.

Helpful?6SMVA7JYIA4N40618162159
Nov 9, 2021
Reviewer name: Kissydoll
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Overall, a good product

I like the comfort of this product, but without straps or mattress fitting, it does move and have to be put back in position about every second or third night. The mattress that I have is very firm (I can't stand it, but my late husband wanted it for his back), so with this product, the bed is much more comfortable for me. I have fibromyalgia, so a totally firm mattress is not a good product for me, but now I am getting better sleep using the pillow top memory foam mattress topper. I just wish it fit around the mattress so it would not slide.

Helpful?6SMVA7JYIA4N40618162159
Aug 6, 2024
Reviewer name: StacyT
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Hurts my back

We purchased this on hopes to mimic the bed we slept in on a recent vacation. It for sure is very lofty and are satisfied with the description and what we received. Purchased a queen (vacay bed was a king)..that may be where the problem lies. The insert on initial lay down for the night is quite luxurious. I read in bed and looked forward to my time in the bed sinking into my read and softly sinking into the bed! BUT, once going to sleep for the night and once my husband was in bed too I found myself spending the whole night readjusting myself. I was being pulled into the center leaving 1/2 my body in squishy paradise a d the other half in luxury softness. It sounds minimal but just like you can tell if one foot is covered and one foot is uncovered (and you're not looking for "heat relief") its very bothersome. I think (for me) this works if you are alone (in any size bed) or you are sharing a king size bed..those beds are so massive it really is like having your own bed right next to each other. We are average people. 5'7" and 5'11", with normal weights. He is 180 and I am....less (haha). As for the foam being warm..yes, i would say it does make your sleep warmer...but for me i could have dealt with that, its the unlevel feeling from one side of body to other that i couldnt get past. We had this on our bed for almost 4 weeks. I spent several nights moved to couch. I woke up all the other times groggy and unaligned. I REALLY tried to adjust to this. We have removed it and actually cut it down to fit my daughters twin size bed. The verdicts still out. Her first morning actually, yesterday) was not a huge win, we'll see today. I will say its not causing her to wake up any earlier (like me)...she's still a teenager!!

Helpful?6SMVA7JYIA4N40618162159
Jun 17, 2023
Reviewer name: Shootzy
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Average topper

Didn't really like this topper and because of the Sam's Club excellent return policy was able to return it. The topper has several issues. The first is that it is not a good design. The foam portion fits into the fiberfill top in a zipper compartment like a big pillow. then it sits on top of your mattress. There is no part of the topper that tucks down to the bottom of the mattress like most toppers have. The only think that holds the topper in place are your sheets. Because of this design the topper curls up on the edges and it moves on the mattress which requires you to adjust it every day after a nights sleep. I also found this topper to be too warm.

Helpful?6SMVA7JYIA4N40618162159
Apr 17, 2019
Reviewer name: Abuela56
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

AWFUL!

I bought this about a month ago and I really hate it. It slides off the mattress very easily, and I find myself pulling it back on to the mattress several times a day. Plus, it's also very warm. It seems to hold your body temperature. It would've been a nightmare to roll it up and return it so, I just kept it. I guess they count on people like me who feel it just isn't worth the hassle. Don't waste your money on this product.

Helpful?6SMVA7JYIA4N40618162159
Dec 21, 2022
Reviewer name: Toni Dolle
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

This is NOT REURNABLE

This is NOT REURNABLE !!!!!!!!!!!!!!!!!!! I have to file my complaint with the BBB. Both SERTA and SAMS CLUB have refused to take this UNOPENED MATTRESS COVER THAT LOOKS LiKE IT HAS BEEN URINATED ON BACK! I'll NEVER ORDER ONLINE AGAIN!!!!!!!!!!!

Helpful?6SMVA7JYIA4N40618162159
Jan 24, 2022
Reviewer name: Bk
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Terrible smell

I have bought this before at Sam’s and never had a problem, but this one smells terrible like strong chemicals, so disappointed, I’ve tried the baking soda process, airing out, nothing works, I have terrible back problems, and was hoping this topper would help, but the smell is so bad I can’t sleep on it

Helpful?6SMVA7JYIA4N40618162159
reply from Serta Team

Hi there, We are sorry that the Serta Mattress Topper has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!