It was advertised to be a 4" cooling gel memory foam mattress topper but it did not have cooling gel at all. I was later told that the 4" pads are not made with cooling gel only the 3"or less size. That's false advertisement. The zipper on the pad topper was also broken when it arrived. I had to then pack up the fully expanded pad (which is a huge deal) and return it via FedEx for refund. I then ordered the 3" version of the pad, which did have the blue cooling gel and I'm satisfied with this purchase.

I bought one of these a few months ago and wow was it sooo comfy like sleeping on a cloud. So I bought one for my son who has damaged nerves in his legs and wakes up constantly from the pain, he has been sleeping soundly through the whole night since he got it. Then I bought one for my mother-in-law who has arthritis and suffered from restless nights, she too is now sleeping comfortably all night long. Both say they are also sleeping on their backs instead of their sides now too. I suggest opening it on your bed, there is absolutely no smell and you can sleep on it within an hour or two.

I've suffered from neck and back pain for over 5 years almost to the point that I could barely stand up straight. I quit seeing a chiropractor because I only felt better for a couple of days after my appointments and then have pain again. One night on this mattress topper and I feel like a new person! I've had this topper for a couple of weeks now and my pain is gone and I feel so much more energetic. I read the reviews before my purchase and thought some sounded too good to be true. This is the best purchase I've ever made.

I like the comfort of this product, but without straps or mattress fitting, it does move and have to be put back in position about every second or third night. The mattress that I have is very firm (I can't stand it, but my late husband wanted it for his back), so with this product, the bed is much more comfortable for me. I have fibromyalgia, so a totally firm mattress is not a good product for me, but now I am getting better sleep using the pillow top memory foam mattress topper. I just wish it fit around the mattress so it would not slide.

I purchased one for our guest bed and my 77 year old mother loved it. So much so that she got one for her bed at home. Super soft. The only reason I gave it 4 stars rather than 5, is that it does sink quite a bit when you lay on it. So do be aware of this before purchasing.

I have bought this before at Sam’s and never had a problem, but this one smells terrible like strong chemicals, so disappointed, I’ve tried the baking soda process, airing out, nothing works, I have terrible back problems, and was hoping this topper would help, but the smell is so bad I can’t sleep on it

Let me start with, I have never written a review of a product before. This was such a great buy, I had to comment. I purchased this Serta topper for a guest bedroom. I ordered the king. This mattress pad is more comfortable and made better than the Temperpedic topper I have on my personal bed. I paid $400 for the 3 inch Temperpedic pad and $180 for the Serta. The Temperpedic is nice, but nowhere close to the Serta. I highly recommend this Serta topper. You will be so happy you got this wonderful topper. As a side note, I have ewncouraged 3 close friends purchse this topper in the past 3 months and they love it.

Every morning I was waking up so stiff that I could hardly move. I was house sitting for a friend and she had one on top of her bed. I slept better that night than I had in years. I was so rested when I got up. This topper is excellent to sleep on but it slips off the bed all of the time. I would take it back but the topper is the most comfortable that I have ever slept on. So the comfort from sleeping all night to having to push the topper back in place is worth it.

We purchased a king and full size topper just like this one in the past and loved them. However, this full topper we bought for our guest room has a strong, very bad chemical smell. We aired it out for days before putting sheets on the bed. But then we had guests and had to use the bed so I ran a fan and used febreeze to mask the smell a little. Took the sheets off after they left, washed everything because it smelled like the memory foam funk, aired it out for days and thought it was better. I laid on the bed yesterday and smelled it again! Very frustrating!

This topper is heavy duty and makes our sleep right! We just purchased a king size serta pillowtop medium mattress but it slept more like a firm. It made my hips and shoulders ache (side sleeper). We thought about buying a new matress or just sleeping on our old mattress again, we gave this a topper a try. MADE OUR SLEEP RIGHT!! The price is worth the oooohhhhwwww feeling every time we get into the bed!