Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes for
Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes
4.4 out of 5 stars
stars
2,732 ratings1,523 reviews
  1. 5 stars72% (1,961)
  2. 4 stars12% (318)
  3. 3 stars5% (132)
  4. 2 stars4% (104)
  5. 1 star8% (217)

Member photos

  • +33 images
Sort by |
Showing 171-180 of 1,523 reviews
Mar 25, 2016
Reviewer name: Mikah
5 out of 5 stars
5 out of 5 stars review

Get this!!

We just had a standard mattress and we couldn't afford to by a nice comfortable pillow top memory foam mattress. This memory foam mattress was in our budget. We love this product so much. My husband can now sleep better and doesn't toss and turn like before. You must get the 4inch mattress. This is the best one if you want to ensure you are so high in the air that none of your body is touching the mattress. It comes with 3 inches of memory foam and 1 inch of a seperately pillow top cover that is washable. This product is great and I recommend it to everyone.

Helpful?6SMVA7JYIA4N40000139020
May 25, 2022
Reviewer name: psmiles
1 out of 5 stars
1 out of 5 stars review

Help :( I can't rate because it won't unroll.

It's been 72 hours since unpacking this topper and it STILL has not filled out from its tight packaging. The far end, which was the end on the most inside/center of the package roll is still squished hard flat. Has it taken anyone else longer than 72 hours for it to take proper shape?

Helpful?6SMVA7JYIA4N40000139020
reply from Serta Team

Hi there. We are sorry that the Serta 4" Pillow-Top and Memory Foam Mattress Topper has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Jan 1, 2023
Reviewer name: Dk036
1 out of 5 stars
1 out of 5 stars review

Hard and discolored

We have purchased this exact same topper 3 times. First 2 were awesome. This last one was hard as a rock. It also had yellowed sections, which indicates old foam. Thankfully Sam’s let us return it. I think we were sent a really old one. Not Sam’s fault. This was on Serta.

Helpful?6SMVA7JYIA4N40000139020
Apr 21, 2022
Reviewer name: Maria Daniel
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

NOT GOOD AT ALL

It did not open completely, only half of it. The other half stayed flat. I bought it around 10 days ago and as of today it still has not opened the other half. When opened the box it came in, i laid it completely flat on the floor and left it there as it says for 24 hour. But after 10 days it has only opened half of it.

Helpful?6SMVA7JYIA4N40000139020
reply from Serta Team

Hello Maria Daniel. We are sorry that the Serta 4" Pillow-Top and Memory Foam Mattress Topper has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Feb 11, 2021
Reviewer name: Vicki
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Mattress topper

When it came, it was very cold here, so the topper took a minute to puff up. It was shipped compressed. After laying it out, the fit was too big because I got a queen size instead of a full. But I kept it. Very comfortable. Not too much smell, then there was no smell after it aired out and puffed up.

Helpful?6SMVA7JYIA4N40000139020
Jan 15, 2022
Reviewer name: Matt F
1 out of 5 stars
1 out of 5 stars review

Disappointed

King size.. I opened this about 12 hours ago. It was smashed so flat in the box it has only expanded in less than 1/3 of the topper. The other areas are hard and completely smashed. I have bought whole mattresses that were in a box and never had an issue. This will be returned for sure, it was packed so tight it has ruined the foam.

Helpful?6SMVA7JYIA4N40000139020
reply from Serta Team

Hello Matt F, We are sorry that the Serta 4" Pillow-Top and Memory Foam Mattress Topper has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Dec 31, 2018
Reviewer name: Christina
5 out of 5 stars
5 out of 5 stars review

Like sleeping on a cloud!

I had originally bought this to put on an air mattress when I was out of town and desperate for good sleep. Though I'd tried other mattress toppers, I just wasn't sleeping well. I resisted buying this one because of the price, but ultimately, I gave in and boy am I glad I did! Upon laying on it for the first time, I was completely sold, hook line and sinker. Slept like a baby the rest of the trip with no issues! I took it home and we put it on our admittedly very bad mattress. Again, slept like a baby! Finally ditched the bad mattress and decided to use our guest room mattress - which we ultimately found too firm for us, so out came this mattress topper and we've been sleeping well ever since. Now I am going to purchase a twin-size for a cot I have so that no matter where I go, I've got comfortable sleeping, thanks to this amazing mattress topper. I tell people that it is almost like a mattress on its own! Worth every penny!

Helpful?6SMVA7JYIA4N40000139020
Oct 24, 2018
Reviewer name: Robyn FL
4 out of 5 stars
4 out of 5 stars review

Makes the bed hot

I bought this and am really enjoying it. I must say that while it is supportive and soft, it makes my bed hot. I now sleep with a lightweight blanket instead of a comforter. I wish the material kept the bed a little cooler, but other than that, I am happy with my purchase.

Helpful?6SMVA7JYIA4N40000139020
Apr 1, 2021
Reviewer name: W Marsh
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Would buy again.

I loved everything about this topper except for the smell. It took about 8 or 9 days for the smell from the foam to dissipate. I aired it for a day and wished I had aired it for a week. The smell is like a chemical smell. I have a sore shoulder, unfortunately, the one I have to sleep on and bursitis in my hips. It does help with that. The cover went on easily and zipped with no problems. I would buy another one, but would definitely air it out a good week before using it.

Helpful?6SMVA7JYIA4N40000139020
Nov 10, 2022
Reviewer name: Reviewer
1 out of 5 stars
1 out of 5 stars review

Beware of returned product if you order online

We have this topper on 2 beds in our house already & love them…Both were purchased in store & are fine. We just purchased one online & had it shipped to our house for a gift to give my daughter. It arrived today & looks like it’s a return just thrown in a cardboard box, not the normal serta blue box you get if you were to purchase in store. Buyer beware! I would not gift something that is packaged the way this was. So disappointed….I will be returning.

Helpful?6SMVA7JYIA4N40000139020