So far, we are satisfied with this topper and hope that it lasts for a good while..Must say that is was difficult to get the mattress protector onto the foam topper..Instructions were vague on how to do this....Our topper is a king size and somewhat hard to handle it. I decided to place the mattress protector upside down on our bed and then we placed the topper onto it ...then zipped the whole cover...

Arrived today from FedEx, took out of package and had HUGE stains all over it. After over an hour on the phone with "customer service", maybe someone is coming to pick it up? Was so excited to try it - with those stains, absolutely NOT. And "customer service" was laughable....

Good value, easy to order and pick up curbside. A little work to add to existing mattress if foam has a zippered cover, but no complaints as this fully protects it. Comfy night's sleep immediately. For those with very sensitive noses, you may notice off gassing for no more than 48 hours.

Just received 4 (King, Queen, and 2 full). All are bright white except the queen which is yellowed and dingy. Contacted Sam's through chat and was told I needed to contact Serta. I contacted Serta and was told no they can't help me, I needed to contact Sam's.

I bought this memory foam topper for a very firm bed at the cabin – slept on it a couple nights a week for several months. It is very soft and provides little support. Be aware that it’s a 3-inch memory foam pad covered with a 1-inch quilted fabric cover that compacts to a very thin layer. The topper does very little (nothing, really) to enhance comfort and sleep. I was hoping for more from a Serta product – very disappointed. Definitely not worth the $150 price.

I love this topper & it's so comfortable I don't want to get out of bed in the morning, but the main reason I wanted to leave this review was in case anyone else has the same problem I did with unrolling it & leaving it flat for 72 hours and it STILL not looking at all right. I finally took a blow dryer on high heat and kind of held the topper apart just a little as I applied the heat on a section at a time & watched as it started to expand. It probably took 45 min altogether doing this & was a pain in the butt, but I didn't want to bother with returning it. So, if your topper comes out looking as crazy & hopeless as mine did, there is hope! :-)

As a late 70 year old Great Grandma, with aches and pains everywhere , I couldn't get a good nights sleep on my 15 year old mattress and topper. At this time I couldn't afford a new mattress, So I wanted to give this a try. So very happy I did. I opened my package and let it expand as directed, I put the pillow top cover in the dryer and fluffed it, and with a little bit of effort by myself I put the cover on and then put the topper on my bed. I am being very honest here. I got the first 8 hr, good nights sleep, that I have had in years

We bought this mattress topper to add some comfort for our RV queen size mattress. Had only mild foam odor when opened… the smell dissipated after one day of leaving the windows open. The to[per is fairly soft and added Great Comfort to our existing mattress. I would highly recommend!

Night one the topper greatly helped the comfort level of our mattress. Just 3 hours after my husband went to bed, he woke up in a puddle of sweat. Sheets were drenched. The bedroom was 69 degrees. I generally sleep cold, especially at 69 degrees, but was also too toasty. We pulled the topper off the bed, remade the bed with fresh sheets and went back to sleep. It's going back.

Do not buy...toxic smell, awful to lay on, even after a month. The smell was all over me, my blankets, clothes, even folded clothes that were in my room. This product should be illegal to sell, it is titanic waste of money. Serta should be investigated, and so should Sams for carrying it. I’d give it -5 stars if I could. Worst product ever. Like laying on a toxic landfill. It’s like a cancer mattress. Awful.