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Customer reviews for Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes for
Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes
4.4 out of 5 stars
stars
2,732 ratings1,523 reviews
  1. 5 stars72% (1,961)
  2. 4 stars12% (318)
  3. 3 stars5% (132)
  4. 2 stars4% (104)
  5. 1 star8% (217)

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Showing 151-160 of 1,523 reviews
May 2, 2021
Reviewer name: Terri
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Saved me from purchasing s new mattress!

Guest's complained their bed was really hard. Mattress was seldom used and fairly new, so thought i would try this pillow top. Guests love it! One who previoudly complained asked for info so he could purchase one for his bed. Definitely made a big difference for reasonable price.

Helpful?6SMVA7JYIA4N40000139020
reply from Serta Team

Hi Terri, seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. We're so happy that your guest love the the Foam mattress topper. We look forward to serving you for many years to come!

Mar 13, 2023
Reviewer name: Dee
1 out of 5 stars
1 out of 5 stars review

brown stains in the cover’s fabric

I purchased a Serta Pillow Top and Memory foam today at the Novi, Michigan Sams Club location. The quilted cover for the foam came with brown stains all over. I thought it was mold. I washed it on the “whites” setting in my washer and added bleach. The stains are still there. This product is not a cheap item. I took pictures. Serta doesn’t care about the quality of items.

Helpful?6SMVA7JYIA4N40000139020
Apr 21, 2022
Reviewer name: Maria Daniel
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

NOT GOOD AT ALL

It did not open completely, only half of it. The other half stayed flat. I bought it around 10 days ago and as of today it still has not opened the other half. When opened the box it came in, i laid it completely flat on the floor and left it there as it says for 24 hour. But after 10 days it has only opened half of it.

Helpful?6SMVA7JYIA4N40000139020
reply from Serta Team

Hello Maria Daniel. We are sorry that the Serta 4" Pillow-Top and Memory Foam Mattress Topper has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Jan 28, 2018
Reviewer name: This Topper Is Incredible
3 out of 5 stars
3 out of 5 stars review

I have always had pressure point pain sleeping on any mattress. With this topper, I feel like I'm sleeping on a cloud. I never move all night long (I used to change position hourly). It is so good, I'm buying my elderly mom one this week. I definitely recommend this mattress topper!

Helpful?6SMVA7JYIA4N40000139020
Mar 27, 2022
Reviewer name: shoplite
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

OK BUT WOULDN'T BUY AGAIN

This mattress topper does not have the quality as our last one. The last one we purchased it took about two years for the sides to start folding up as we lie toward the middle, this one is bending up after two weeks. The sides are spreading out like rolling dough on the counter, it seems to be widening and is now a couple inches wider than our bed. It is somewhat comfortable but who knows what it will be like after 6 months.

Helpful?6SMVA7JYIA4N40000139020
reply from Serta Team

We are sorry that the Serta topper has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Apr 19, 2020
Reviewer name: Tam in TN
1 out of 5 stars
1 out of 5 stars review

Comfortable, but WAY TOO HOT

Night one the topper greatly helped the comfort level of our mattress. Just 3 hours after my husband went to bed, he woke up in a puddle of sweat. Sheets were drenched. The bedroom was 69 degrees. I generally sleep cold, especially at 69 degrees, but was also too toasty. We pulled the topper off the bed, remade the bed with fresh sheets and went back to sleep. It's going back.

Helpful?6SMVA7JYIA4N40000139020
reply from Supplier Response

Hello Tam, We are sorry that the Serta Memory Foam Mattress Topper has not met your expectations.This product is manufactured by our licensed partner Innocor and they will be able to assist you with the warranty/repair of this items. Please reach out to Innocor at 888-999-0499. Thank you!

May 12, 2022
Reviewer name: Kathy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fantastic comfort

This is the best memory foam mattress cover, I like it so much I have purchased three of them. Two for my camper, a queen for my bed and a twin for the jackknife couch bed. I have a king in our guest room in our home. They're like sleeping on a cloud. The cover zips around the foam easily.

Helpful?6SMVA7JYIA4N40000139020
Feb 28, 2017
Reviewer name: Plano75024
5 out of 5 stars
5 out of 5 stars review

Great purchase!

Was going to purchase another brand since this one was listed as online only. But when I got to our local Sams Club, this memory foam topper was there. So We purchased it. Opened it up and I have not noticed any unpleasant smell. Takes about 4 hours to fully expand. I can't wait to sleep on it. I did lay on it for a bit and no hip pain. "Thank you Jesus!"

Helpful?6SMVA7JYIA4N40000139020
Feb 22, 2019
Reviewer name: BTBD
1 out of 5 stars
1 out of 5 stars review

Terrible rancid smell

I bought this mattress topper from Sam's just as I have done before. I set it up just as the instructions said and let it sit out for 48 hours. After putting the cover on and sheets, blanket, and quilt, it sleeps great. The big issue is that every time I move or roll over, the rancid smell hits me like a brick. And now, after several nights, I have stripped everything off, it totally permeated the bedding. I will have to wash everything. The smell is strong throughout the end of the house. Innocor says to let it sit out more!!! I guess I need to get a hotel room☹️☹️

Helpful?6SMVA7JYIA4N40000139020
Feb 11, 2021
Reviewer name: Vicki
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Mattress topper

When it came, it was very cold here, so the topper took a minute to puff up. It was shipped compressed. After laying it out, the fit was too big because I got a queen size instead of a full. But I kept it. Very comfortable. Not too much smell, then there was no smell after it aired out and puffed up.

Helpful?6SMVA7JYIA4N40000139020