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Customer reviews for Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes for
Serta 4" Fiberfill & Gel Memory Foam Pillow Top Mattress Topper, Assorted Sizes
4.4 out of 5 stars
stars
2,732 ratings1,523 reviews
  1. 5 stars72% (1,961)
  2. 4 stars12% (318)
  3. 3 stars5% (132)
  4. 2 stars4% (104)
  5. 1 star8% (217)

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Showing 181-190 of 1,523 reviews
May 2, 2021
Reviewer name: Terri
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Saved me from purchasing s new mattress!

Guest's complained their bed was really hard. Mattress was seldom used and fairly new, so thought i would try this pillow top. Guests love it! One who previoudly complained asked for info so he could purchase one for his bed. Definitely made a big difference for reasonable price.

Helpful?6SMVA7JYIA4N40000139020
reply from Serta Team

Hi Terri, seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. We're so happy that your guest love the the Foam mattress topper. We look forward to serving you for many years to come!

Jan 3, 2017
Reviewer name: Richie
5 out of 5 stars
5 out of 5 stars review

Great Nights Sleep

The new bed we purchased 6 months ago, is just right for me and to firm for the wife. We are always in Sams Club and noticed this Seta Matters Toper. We have a king size bed and purchased this one. It fit exactly right and we BOTH had a wonderful night rest. The king size was $ 179.00 and worth it. I would recommend buying.

Helpful?6SMVA7JYIA4N40000139020
May 24, 2023
Reviewer name: MissDixie
5 out of 5 stars
5 out of 5 stars review

For the win! 5 stars!

I have searched and went thru so many toppers! I’d give double the asking price in a minute! It is VERY SOFT! If you want firm this is not for you! If you have pain in hips this is the perfect topper for you! You literally sink into it, so plush like a big marshmallow!

Helpful?6SMVA7JYIA4N40000139020
Apr 8, 2020
Reviewer name: jamilyns
1 out of 5 stars
1 out of 5 stars review

Arrived with HUGE stains on it!

Arrived today from FedEx, took out of package and had HUGE stains all over it. After over an hour on the phone with "customer service", maybe someone is coming to pick it up? Was so excited to try it - with those stains, absolutely NOT. And "customer service" was laughable....

Helpful?6SMVA7JYIA4N40000139020
reply from Serta Team

Hello Jamilyns, We are sorry about your experience with the your Serta Mattress Topper. This product is manufactured by our licensed partner FXI and they will be able to assist you with the warranty/repair of this items. Please reach out to FXI at 888-999-0499. Thank you!

Apr 19, 2020
Reviewer name: Tam in TN
1 out of 5 stars
1 out of 5 stars review

Comfortable, but WAY TOO HOT

Night one the topper greatly helped the comfort level of our mattress. Just 3 hours after my husband went to bed, he woke up in a puddle of sweat. Sheets were drenched. The bedroom was 69 degrees. I generally sleep cold, especially at 69 degrees, but was also too toasty. We pulled the topper off the bed, remade the bed with fresh sheets and went back to sleep. It's going back.

Helpful?6SMVA7JYIA4N40000139020
reply from Supplier Response

Hello Tam, We are sorry that the Serta Memory Foam Mattress Topper has not met your expectations.This product is manufactured by our licensed partner Innocor and they will be able to assist you with the warranty/repair of this items. Please reach out to Innocor at 888-999-0499. Thank you!

Jan 7, 2024
Reviewer name: Lafneagle
1 out of 5 stars
1 out of 5 stars review

Arrived With Yellow Urine Colored Stains

I had this shipped to me and it arrived poorly packed in the box, which caused the box to fall apart. No packing was placed in the carton to keep the HEAVY mattress from shifting and tearing the cardboard carton. The mattress arrived with yellow stains on then ends. (I didn't unroll the mattress and look at the rest of it) There was no packaging around the entire mattress to protect it and the stains which the stains are the color of urine. The packing slip had Serta written on it but nothing else on the carton or item to verify it's Serta product. I will be returning it.

Helpful?6SMVA7JYIA4N40000139020
Apr 21, 2022
Reviewer name: Maria Daniel
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

NOT GOOD AT ALL

It did not open completely, only half of it. The other half stayed flat. I bought it around 10 days ago and as of today it still has not opened the other half. When opened the box it came in, i laid it completely flat on the floor and left it there as it says for 24 hour. But after 10 days it has only opened half of it.

Helpful?6SMVA7JYIA4N40000139020
reply from Serta Team

Hello Maria Daniel. We are sorry that the Serta 4" Pillow-Top and Memory Foam Mattress Topper has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Dec 31, 2018
Reviewer name: Christina
5 out of 5 stars
5 out of 5 stars review

Like sleeping on a cloud!

I had originally bought this to put on an air mattress when I was out of town and desperate for good sleep. Though I'd tried other mattress toppers, I just wasn't sleeping well. I resisted buying this one because of the price, but ultimately, I gave in and boy am I glad I did! Upon laying on it for the first time, I was completely sold, hook line and sinker. Slept like a baby the rest of the trip with no issues! I took it home and we put it on our admittedly very bad mattress. Again, slept like a baby! Finally ditched the bad mattress and decided to use our guest room mattress - which we ultimately found too firm for us, so out came this mattress topper and we've been sleeping well ever since. Now I am going to purchase a twin-size for a cot I have so that no matter where I go, I've got comfortable sleeping, thanks to this amazing mattress topper. I tell people that it is almost like a mattress on its own! Worth every penny!

Helpful?6SMVA7JYIA4N40000139020
Oct 28, 2018
Reviewer name: Eulalia
2 out of 5 stars
2 out of 5 stars review

Super soft ... too soft for me : -(

I have always liked a "softer" bed ... I know that firm is better for your back but I like that "soft cozy feel." This mattress topper though is much too soft. I weigh 145 pounds and feel like I'm really "sinking down in." It has given me a back ache. This is so strange ... I never in the world would ever have thought I could have a mattress "too soft." lol

Helpful?6SMVA7JYIA4N40000139020
Aug 19, 2021
Reviewer name: Triva B
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Existing Satisfied Customer Surprised…

This product is always our ‘go to’. It has improved since we last bought one! We never thought it needed improving but the cloud I am sleeping on now is the softest, coolest mattress topper & memory foam combination ever!!! My husband and I love our bed again!

Helpful?6SMVA7JYIA4N40000139020