I have used Serta mattress toppers for probably 15 years. They have always been wonderful and lasted many years, until now. The new gel foam toppers are not the same and do NOT provide the support that regular memory foam does. They crush down to the surface below the topper, and if you have any kind of joint ache, will not help; in fact seems to make it worse. Don't waste your money on this.

I bought this to put on a brand new firm mattress to aid in breaking in the mattress. It is super comfortable but crazy hot. I was hoping to enjoy it more with the cooler weather but I still wake up very hot in the middle of the night. It would be 5 stars if not for the heat retention. Freeze babies will love this.

We have purchased this exact same topper 3 times. First 2 were awesome. This last one was hard as a rock. It also had yellowed sections, which indicates old foam. Thankfully Sam’s let us return it. I think we were sent a really old one. Not Sam’s fault. This was on Serta.

Even though my mattress is decent quality and fairly new, I just couldn’t get the “cocoon” feel that I sleep best in. Now I climb in, and sink into a dreamy cushiony, yet supportive surface. The combination of foam and top layer padding makes the bed comfortable and welcoming. Make sure you find super deep pocket sheets to fit over the extended thickness.

This mattress topper is amazing. It has 2 parts a 4 inch memory foam and then a pillow topper cover to go over the foam. This is my second one to purchase for my second daughter to take to college. They say it makes those awful dorm beds better than our nice mattresses at home!

This product is always our ‘go to’. It has improved since we last bought one! We never thought it needed improving but the cloud I am sleeping on now is the softest, coolest mattress topper & memory foam combination ever!!! My husband and I love our bed again!

We previously purchased this item, and loved it. Decided to get one for our daughter, and the item received showed up without the original packaging, and it appears to be urine stained. Customer service was horrible. Canceling our membership after this experience.

This topper was scrunched into a box and we have never been able to get it straightened out. It is twisted and contorted. We followed the instructions but it never flattened. We even googled for a solution and application of heat from a hair dryer was suggested. We have tried this repeatedly but it has not made a difference. I need to return this to Sam's for a refund.

I purchased this mattress topper for my parents and they love it. My Mom has back problems due to a car accident and she hasn't had any major pain since she's been sleeping on the topper. If you're considering this mattress topper, you should definitely give it a try!

So far, we are satisfied with this topper and hope that it lasts for a good while..Must say that is was difficult to get the mattress protector onto the foam topper..Instructions were vague on how to do this....Our topper is a king size and somewhat hard to handle it. I decided to place the mattress protector upside down on our bed and then we placed the topper onto it ...then zipped the whole cover...