It has so far ruined most of the plates and bowls in my dishwasher. We've been using it for a couple of weeks, and I haven't been this disappointed in a product in years. It has a tendency to leave a hard, calcium like residue on your dishes, resulting in them having to be soaked, then scrubbed with steel wool.

I just unloaded my dishwasher and have now washed three bowls (peach cobbler had been served in them), two small serving dishes (one had been used to serve tomatoes and one cucumbers), a plastic glass and a tea mug. Each piece was still very dirty. My sister-in-law uses this product and always uses two pacs for each load. Even when I do that I still have some dirty dishes. HELP!!!!

the makers of cascade is leaving out some of the cleaning agents in their products so you have to buy the more expensive product . my friends and i have used cascade for many years . we have switched when they changed cascade complete to where you have to buy more expensive . never had trouble until they came out with packets . cascade is not on my list anymore

[This review was collected as part of a promotion.] This detergent is the only one I have purchase since first trying it over a year ago. I was pleasantly surprised that it actually does what it claims to do. I no longer feel the need to pre rinse or pre wash my dishes and glass wear. No need for rinse agent either! Saves money and time.

[This review was collected as part of a promotion.] We have terrible water where we live, the dishes always had spots on them and sometimes they didn't get completely clean. I started using these and now I don't have to worry, they are clean and no more spots.

[This review was collected as part of a promotion.] I've tried other dishwasher detergents but nothing beats Cascade to get my dishes clean. Rarely have to rinse dishes. It's slightly abrasive though so I don't put shiny pots (might ruin the finish) into the dishwasher but everything else goes in!

I find that the only thing the Cascade Complete Packs doesn't seem to remove to my satisfaction are chapstick or lipstick marks left on glasses. I have a 2010 Kenmore Elite dishwasher, which is an excellent model, so I'm confident that's not the issue. I end up having to scrub the upper rims of my cups and glasses before I put them into the dishwasher to avoid the embarrassment of handing someone a glass with traces of chapstick or lipstick on it. I switched to Finish All-in-one Powerball Tabs, but I got the same result. Does anyone have any advice?

As a long time customer of Cascade, I tried the gel pacs expecting the same quality of product I have experienced with other Cascade products. I was completely disappointed. My dishes were not only covered in a powdery film, they were still dirty. I will never purchase this product again. Big waste of money!

[This review was collected as part of a promotion.] I will never use anything but cascade! My husband got a coupon for a free pack of another brand so we decided to try it. BIG mistake! After having to rewash 3 loads of dishes due to 1/2 of them coming out still dirty, I threw the other brand in the trash and went back to my cascade. I will be a cascade girl for life!

I chose this product due to it's environmental impact.....one small bag to discard when product is used up! It's great that the product works well too! I think people forget that it takes petroleum to make all that plastic we consider disposable & toss into landfills everyday.Packaging also affects pricing! I hope to see P&G come up with more innovative pkgs for more of it's products! Thanks