I brought a box of Gel paks (recommended with my NEW dishwasher). They did not disolve after the first wash so I washed the load again. Opeing the door the second time, I found the gel pack still intact. I took the dishes out and washed them by hand. A couple days later I attempted a third wash with a new pak, this time it opened but the detergent was still in the pak. Needless to say, it was a waste of money and time. I will stick to other liquid detergents.

[This review was collected as part of a promotion.] These were a little higher priced than I was used to paying (not by much), but I thought I would give them a shot. And I was impressed! The little bit more that I spent was completely worth it! I've never had my dishes *sparkle*! I have a new level of expectations for my dish washing detergent now.

Have always used the packets.. The plain ones as our grocery has not brought in the swirl packets.. Was getting a residue - so switched to the liquid.. My glasses look foggy when I take them out of dishwasher.. Have had to do them by hand and rub hard to get them looking clean..

My kid are usually the ones to load the dishwasher. It may seem like something so simple, but they love using the action pacs. My son will ask me when I run out to go get some more so he doesn't have to use the other stuff. I notice the cleaner the dishes ARE, not seem to be. Not even the kids can get it wrong! Love this product!

I love the convenience and reliability of the Cascade All-in-1 ActionPacs! I never wonder when I will be out of dishwasher detergent, since each Actionpac equals one load. If I have "help" in the kitchen, they use the "right amount" to get a load clean. Never a worry about too much, too little, will the dishes be clean or spotty...... It's all good all the time! Occasionally the little things stick together, that is the only complaint I have. That is when "my helpers" don't close the container. Thanks!

CRYSTALS - solid in bottle. I spend good money on this product and had planned on always using it, but this is my second bottle that has crystals in it. It is useless. I can not afford to continue buying this product just hoping that it will be okay. I am needing to run my dishwasher right now and can not. NOT HAPPY!!!

[This review was collected as part of a promotion.] I have used Cascade ever since my first dishwasher years ago. I tried to the off brands but I always went back to Cascade, starting with the powder, then the gel but the pacs are the way to go. Easy to throw in the dishwasher, dishes always come clean with a brilliant shine and smell so refreshing.

I bought this thinking it would help me extend the life of my older dishwasher. But it was worse. After each washing, I wound up handwashing most dishes, because the food was now dried on. I tried the whole bag, with full loads or with just a few dishes. Did not matter. Still had to handwash most stuff. Not a helper at all.

I have been in the process of testing various dishwasher detergents and additives. I work in the appliance industry and for years have always recommended Cascade powder as the best dishwasher detergent to use, however, since the reformulation, it does not work well. Recently I tried Cascade shine shield formula action packs with the grease fighting power of Dawn, citrus scent. This product has stained the door liner around my detergent dispenser and it does not seem to rinse out of the dispenser correctly. I do not rinse my dishes by hand, they are scraped and put into the dishwasher and I let the dishwasher rinse them. I am now also finding food debris under the lid of my soap dispenser. Another problem I find, is that products that claim to do the "whole" job, don't work properly, as there is no real detergent being dispensed by the pre-wash cup. Action packs are not the answer, granulated detergent is. I am getting satisfactory results by using Lemi Shine as an additive to Cascade Complete. Remember that detergents go stale, so please do not store them where they can get wet and do not purchase a huge quantity.

I recently purchased cascade complete tablets and have used them the last 3 cycles. Mostly I'm attempting to re-wash the same load and hoping the tablets will work. But with all three loads, the same, during the second cleaning the tablet doesn't dissolve. I need to request my money back. I'm returning to the regular tablets from now on.