I purchased your sample pack of Cascade Complete action pacs, four to a pack. Now I remember why I stopped using Cascade in the first place. It left residue on my dishes and my pots weren't clean, my plates weren't clean and I practically cleaned them with a thorough rinsing before I put them in the dishwasher. I am so glad I did not invest in a full size bag. It left like a dusty film over my dishes...glasses included. OMG, and my silverware looked like I used them in the garden. I had to handwash all of dishes. I could have saved time by doing that in the first place and would have had my money in my pocket also.

I've been using the Cascade Cascade Complete® Pacs for a while and was (and still am) pretty happy with them. Like all relationships, even my relationship with my dish detergent required some work. :) On two occasions, they stopped dissolving and it took a lot of trial and error to figure out the problem. ************************************* 1st Time They Stopped Dissolving: I had been using the pacs for a while with no problems. Then one day, the utility company come out to check for a gas leak. In the process of inspecting my water heater, the service person lowered the temperature. I searched online and found out that the water needs to be a certain temperature for the tabs to dissolve. Eventually, I made the connection between the service call, my running out of hot water in the shower and the problem with tabs not dissolving. ************************************* 2nd Time They Stopped Dissolving: I went through an entire pack of Cascade Cascade Complete® Pacs with no problem. The other day I opened a new bag and could not get them to dissolve. I was starting to think that I had a defective bag, but wasn't ready to throw in the dish towel (pun intended) yet. I started inspecting my dishwasher and noticed that the soap compartment and had slats for the hot water to come in and dissolve/disperse the detergent. Then I noticed that I had a really tall plastic picture that was blocking the flow of water to the soap compartment. I moved the pitcher and voila! Problem solved. Tabs now dissolve again. ************************************* Summary of my tips: 1) Make sure water is hot enough 2) Make sure nothing is blocking the flow of water to the soap compartment. Now that I know these two things, I am happy with this product and will continue to use it. I think they just need better troubleshooting tips on the bag. I wasted gazillions of gallons of water trying to figure this out.

I have well water at home with alot of iron in the water.When i used other dish soap products,i would have to buy a special cleaner to remove the iron stains in the dishwasher..But since using the cascade action packs, i have no need for the special cleaner.The cascade action packs keep the stains away.Thank you cascade

[This review was collected as part of a promotion.] I wouldn't use anything else in my dish washer. it not only cleans my dishwasher but my dishes shine. I have used the pods every since they came out. love them and very easy to use my grand children enjoy helping to load the dishes and putting the pods in.Thank you for making life easier.

[This review was collected as part of a promotion.] I have been using the platinum packs for a while now and prefer them above other brands I have tried. The action pack cleans my dishes thoroughly and I never worry about my dishes coming out with food stuck on them.

[This review was collected as part of a promotion.] I've been using Cascade for years. I've tried other detergents but always come back to Cascade. I love opening the door and knowing my dishes will be clean. I never have to rinse my dishes and then load the dishwasher. Why have a dishwasher if you have to go through all that hassle. Cascade has never let me down. Clean dishes every time. Thanks Cascade.

I had been using Finish Quantum and jet dry but the dishes kept coming out of the dishwasher with residue and white powder all over them. after switching to cascade platinum pacs I have not had the problem and no more white residue either. Thank you Cascade!

[This review was collected as part of a promotion.] I have used nothing but cascade platinum since I first purchased my dishwasher a year ago. I have never seen anything like it. I have baked on food in casserole dishes that comes out perfectly clean. The finish left on my stainless cook wear is beautiful and no spotted glasses either. I will not use anything else.

I often find myself purchasing Cascade's Platinum Action packs to get my glass and ceramic dishware exceptionally clean and shiny. I love the ease of use and the clean I generally get from using these "actionpacs", however I do find some residue from time to time and have to switch products during this time to achieve the best clean.

[This review was collected as part of a promotion.] I have tried EVERYTHING trying to get beautiful crystal stemware and beautiful dishes to sparkle until finally I picked up Cascade as a last resort. What was I thinking not trying it before just because it was cheaper than the other brands, that it wouldn't work better? DUMMY ME! IT WORKED NOT ONLY BETTER BUT THE SPARKLE WAS INCREDIBLE. I WAS AMAZED AT MY BEAUTIFUL EXPENSIVE STEMWARE, NO STUCK ON FOOD, NO STICKY DISHES plus my dishwasher was clean smelling and wonderfully ready clean for the next load. When I opened the washer door I was met with a fresh scent, not a moldy old washer smell. It was such a nice change, even my husband commented on what had I done different that made the kitchen smell better when I went to load the dishes- does that sound like a guy? I will never change from Cascade & have the great savings is a bonus, also I often have to use only 1 instead of 2 for a full load. Believe me, I have tried them all as we have very hard water *& have to use a water softener with salt. I now have 28 converts to Cascade. Thanks Cascade!