I have been having problems with Cascade Advanced Power leaving a white powdery residue on all of my dishes that the only way to get it off is to hand scrub the dishes. My dish washer is less than a year old and gets cleaned every month. I would not buy it again. I tried to reach Cascade on the phone but could only get a recording.

I was using the cascade complete and the inside of my dishwasher was always dirty and gunky i had to always take it apart and remve all the racks to clean it around the drainage basket it would be black . I thought it was the dishwasher ,but it is only 3 yrs old . and it had been doing this since I got it. Ihave city water and it isnt the water . So I tried just the plain old cascade and no longer have a dirty dishwasher . my dishes are clean and I can feel safe about putting my dishes away.

I do not like the new "Fresh Scent" in my dishwashing detergent. It was the only available product in that store when I needed to buy more, so I thought I would try it. But, it is overwhelming! The scent lingers in my dishwasher and is not a smell I associate with clean dishes. It smells like a laundromat. It is not "fresh" at all, but obtrusively "scented" when all I want to smell is clean dishes.

I stupidly stopped using the Cascade pacs, going to the Cascade liquid. After a month of frustration with film on the glasses, adding an additive that did little good, I almost replaced the dishwasher. Had one of those ah ha moments, went back to the pacs, and yes, that was the whole problem. I had no idea the two products were so different. I will never switch again. The glasses are sparkling and I am very happy!

I tried the other brand, and I was horribly disappointed. I ended up scrubbing the pots and pans with SOS pads after they came out of the dishwasher. I had spots on everything while using the other brand, and then one time with Cascade Complete...gone. All of the spots, the crusty stuff the other brand left behind...gone with Cascade Complete. I'll never switch again. Cascade Complete rules!

I have been using Cascade for 30 years but won't be using it again. My dishes and silverware are covered with a film that I can't remove. I am now washing by hand to try and preserve what is left of my silverware and dishes. It will cost me several hundred dollars to replace what has been ruined by using this product.

The pacs dont dissolve. I keep trying and they just won't which means I'm having to run my dishwasher 2-3 times for one load. It was a waste of money from buying the pacs and from having to re-run my dishwasher. I guess I should've bought a small pack of them before I wasted the money for a box of them that I can't use.

I am sorry to say that when using cascade complete Fresh scent Dawn packs that all my tupperware containers and sports bottles have the after smell and taste of the fresh scent, I have rewashed them and ran them through the dishwasher without any soap. They still have that taste and i had to throw them all away. What a waste.

[This review was collected as part of a promotion.] Despite our water heaters being set at "very hot", the packets don't always dissolve. Nothing else is drawing on hot water. I no longer store the packets under the kitchen sink; indeed, I keep only a few packets at a time in the kitchen.

I've been a Cascade user for over 30 years but not anymore. Your phosphate free formula DOES NOT WORK!!! It is destroying all my dishes, glasses and flatware leaving a heavy white film that is almost impossible to remove. I have a very high end machine and I do not have hard water so your suggestions and explainations about how to rectify are not correct. This new formulation simply DOES NOT WORK!! I will never buy this product again unless the old formulation is again available.