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Customer reviews for Cascade Platinum ActionPacs Dishwasher Detergent Pods, Fresh Scent (92 ct.) for
Cascade Platinum ActionPacs Dishwasher Detergent Pods, Fresh Scent (92 ct.)
4.7 out of 5 stars
stars
17.7K ratings7,485 reviews
  1. 5 stars86% (15.3K)
  2. 4 stars6% (1,090)
  3. 3 stars1% (246)
  4. 2 stars1% (214)
  5. 1 star5% (874)
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Showing 2,721-2,730 of 7,485 reviews
May 8, 2010
Reviewer name: Crum
1 out of 5 stars
1 out of 5 stars review

THE WORST!!!

I am terribly disapointed in this product! I have used Cascade powder for years. This formula repaced the orginal powder formula I'd been using. I've used it 2 times . My dishes come out with a film. I've checked my diswasher and all is well including the jet-dry container. I used the last of the old formula this week and the dishes were sparkling clean. This new formula is not working!! I've tried to use less and the poor results are the same. I can't wait for P&G to be open so I may speak in person to someone about the problem!

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Oct 16, 2012
Reviewer name: RC1234
2 out of 5 stars
2 out of 5 stars review

Cleans dishes but scent lingers

I bought Cascade complete because my dishes were not coming out clean with other detergents. However, when I first used them, my dishes and kitchen began smelling like the "fresh scent". Now, when I drink or eat from plastic dishes all I smell is the dishwashing detergent. I would not recommend this particular scent of cascade. However, I would try a non-scented version because I do believe if cleaned my dishes better than any other brand.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Jan 19, 2013
Reviewer name: Jwilly
1 out of 5 stars
1 out of 5 stars review

Pacs will not dissolve

Out of the ten action pacs I have tried (I purchased a bag of 20), only four dissolved. The other six were partial open/dissolved and most of the powder was stuck to the inside of my dishwasher's dispenser and had to be pried off. Very displeased by this, as I have used them previously with no problems at all.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Mar 30, 2024
Reviewer name: River
2 out of 5 stars
2 out of 5 stars review

White Film on Glasses

This product does a good job cleaning my dishes but it has caused a white fill to appear on my new set of glasses. I've tried everything to remove this white film but it won't come off and it makes the glasses look dirty. Any tips on how to remove this white film and what may be causing this?

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Aug 11, 2011
Reviewer name: shortresp
1 out of 5 stars
1 out of 5 stars review

don't like it

I have always liked Cascade and decided to try this product. I thought the convenience would out weigh the expense, I was wrong. The product performs poorly. The package either melts not releasing anything or the liquid is gone and the powder is hard or I find the whole thing half melted in the bottom of the dishwasher. When it does work properly the dishes still aren't as clean as with the liquid. I even thought maybe the water temperature wasn't hot enough but I checked it and it was scalding hot. So disappointed.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Aug 6, 2013
Reviewer name: judyzimmy
1 out of 5 stars
1 out of 5 stars review

ActionPacs have caused a smell and sludge to develop in my diswasher

Have tried both Cascade Complete and regular Cascade ActionPacs. Neither product could remove tea stains from my coffee and tea mugs and with continued use I noticed a sludge would rapidly build up in my dishwasher filter and eventually I noticed a build up of sludge under the door interior and an unpleasant odor developing. I went back to using the Cascade Gel with Dawn and all my tea stains, sludge and odors dissappeared immediately. Please whatever you do please don't take your regular dishwasher liquid/gel detergents out of production

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Jan 31, 2014
Reviewer name: 9erdave
1 out of 5 stars
1 out of 5 stars review

Ruins plastics

My wife recently purchased the cascade complete 4.68 lb box of detergent powder. It has completely ruined all plastics that have been washed with this detergent. I have used different cascade products in the past (complete packs) with mostly success, the only problem being the occasional film leftover. However, thus powder based product has ruined hund4ds of dokars of plastic kitchen ware. It has left a permenant discoloration that cannot even be removed by hand washing. We have tried to use a finishing product to see if that would fix the fading/discoloration this product had called. I would advise all to stay away from this product as it will force you to throw away your plastics. Addition !y wife and I are extremely fastigious about pre washing so all I'm looking for is a detergent to get our dishes sparkling clean. I would have written a a review to a complaints Compartment however I can not find one. I am beyond dissatisfied and I am agree that this product has ruined so much of my kitchen ware.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Oct 22, 2012
Reviewer name: LCFW
1 out of 5 stars
1 out of 5 stars review

Cascade with Gain-do not buy!!!

I purchased Cascade with GAIN for the dishwasher. We have a brand new dishwasher that works great. When we use this product the dishes have such a strong scent that would be pleasant if it was on laundry, but ;makes you feel like your drinking soap on dishes because it remains strong after washed and put away. I have to rinse the dishes twice to get some of the scent out. Horrible!

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Nov 21, 2020
Reviewer name: Becky89
1 out of 5 stars
1 out of 5 stars review

Left a film on my glassware

My glasses were always sparkling clean with no film or spots. When I switched to Cascade Platinum, I noticed a film on my glasses after the first use. I used the heat booster to boost the water temperature and also added jet dry, but nothing works. I am very disappointed, thought for the price these would work way better than they do.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Jul 30, 2013
Reviewer name: sadkathyb
1 out of 5 stars
1 out of 5 stars review

horrible

After satisfactory use of a house brand dishwasher pack from a warehouse store for a year or so, I changed to Cascade when the house brand had a different appearance. Figuring the formula of my old one had changed, i thought I would go with a well-known but more expensive product. Not only are my dishes now NEVER clean, they have more film and residue on them coming out of the dishwasher than when they went in! I wish I had not bought the giant container of Cascade and I will NEVER buy Cascade again!

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489