Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Cascade Platinum ActionPacs Dishwasher Detergent Pods, Fresh Scent (92 ct.) for
Cascade Platinum ActionPacs Dishwasher Detergent Pods, Fresh Scent (92 ct.)
4.7 out of 5 stars
stars
17.7K ratings7,485 reviews
  1. 5 stars86% (15.3K)
  2. 4 stars6% (1,090)
  3. 3 stars1% (246)
  4. 2 stars1% (214)
  5. 1 star5% (874)
Sort by |
Showing 2,711-2,720 of 7,485 reviews
Aug 5, 2022
Reviewer name: J Anderson
2 out of 5 stars
2 out of 5 stars review

BUY WITH CAUTION!

Be cautious with this. It contains Dawn Dishwashing detergent. My dishwasher started leaking out the front when I changed to this product. Thinking that the dishwasher needed maintenance since it is 19 years old, we changed the door seal, baffles and cleaned the float. Then I tested it with just water, no leaking. Ran it with a Finish pod I had left over before I bought this, no leaking. Then I tried this product again and water came out the door, but only after the pod had been released during the cycle and, when I opened the dishwasher to see if I could pinpoint the leak, mounds of suds came flowing onto the floor. Until I looked at the product description closely I did not realize that it had Dawn dish liquid in one of the pouches. I finally realized the dishwasher leaked only because of the amount of suds that were being produced during the cycle. I also ran another water only cycle and found residual suds from the Cascade wash in the water which means that the Cascade was not rinsing completely at the end of the cycle, leaving detergent in the dishwasher and consequently, on the previously run dishes. I have discarded this product and gone back to Finish products which produce minimal suds which is what automatic dishwashers were designed for. You may not have a similar experience, all dishwashers are different, but in this case I found that it was not my dishwasher, but the action and additives of this type of pod.

Helpful?6EXNGBZD66N73700077489
reply from Supplier Response

Please know, we always expect your dishwasher to run smoothly, and lead to delightfully clean dishes, J. Reading about your experience makes us wonder if you happen to have a leak in your rinse aid dispenser, since you mentioned the maintenance you had done on your machine. It may also help to make sure your washer is level, if it's tipped, this could cause leaking, too. We'd truly like to talk further with you, we hope you'll give us a jingle any Monday through Friday, from 9 AM to 6 PM, EST. Our number is 1 (800) 925-6278, call when you can.

Mar 20, 2011
Reviewer name: anne
2 out of 5 stars
2 out of 5 stars review

Not Happy

I have always used Cascade liquid and been very pleased. Now with my new dishwasher it advises to use these little packages. I also use the Rinse Aid. I had no idea what happened to my pretty red plastic glasses which now are totally edged. My pots lost their shine and my new dishes are losing their red edging. Just reading the reviews I see that other people have similar problems. I will switch to another maker.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Aug 1, 2011
Reviewer name: Teri
1 out of 5 stars
1 out of 5 stars review

New Cascade NO CLEANS

I have tried a couple different re-formulated Cascade, including the All-In-One that is supposed to be the best overall, and none of them are any good since the phosphates have been removed. these new products have destroyed some plastic finishes and there is always film, heavy film, on everything. No more Cascade for me.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
May 9, 2019
Reviewer name: Kaatieb
1 out of 5 stars
1 out of 5 stars review

buyer beware

After spending $400.00 in plumbing and appliance servicing, I was told the cascade platinum was building up at the bottom of my dishwasher, causing the soap bubbles and water to flow out of the dishwasher. I went to another website and read the one star reviews, and found other people with the same problem and pictures.

Helpful?6EXNGBZD66N73700077489
Oct 15, 2012
Reviewer name: Wayne
1 out of 5 stars
1 out of 5 stars review

Formula Changed

Ever since Cascade changed their formula a couple of years ago, my dishes look terrible and the inside of my dishwasher has mineral deposits everywhere. Before I knew about the formula change, I actually purchased a new dishwasher thinking something was wrong with my old one. The new dishwasher is only a year old and it's the same issue; dirty looking glasses and mineral deposits everywhere. I have tried all of their products; powder, liquid and action pacs and none of them work. This is particularly true if you live in an area with hard water. Cascade used to be the BEST! Now it gives results comparable to a bargain brand. I'm told the only solution now is to buy a water softener.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Apr 16, 2010
Reviewer name: Steffe
1 out of 5 stars
1 out of 5 stars review

I purchased a 75 oz box of CoCascade Complete All in 1 dishwasher soap. I've had all kinds of problems with this. Dishes are coming out coated with a film. Glasses and silverware are coated with a hard white film that cannot be cleaned in soapy water. I had to soak in a vinegar and water solution. At first I only filled the main wash cup with a little bit of powder. The second time I used the dishwasher, I filled both the pre-wash and the main wash cups completely. Then I thought maybe it was my dishwasher, so I ran a cup of vinegar in my empty dishwasher to clean. Every time I use this dishwasher soap, the dishes are all coated with a white film. I have read the reviews and everyone seems to love it. What am I doing wrong.?????

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Jul 5, 2011
Reviewer name: punkie
1 out of 5 stars
1 out of 5 stars review

not happy

i was very disappointed with the product. I ran the dishwasher twice and finally just broke the little package open. It kinda opened a little bit the second time but it was still all together. I do not believe I will ever try this again. I though being cascade it would be good (it looked like a good idea) but I obviously was wrong.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Apr 7, 2014
Reviewer name: dishmaid
1 out of 5 stars
1 out of 5 stars review

Not a happy dishmaid

I received a packet of Cascade Complete with my new dishwasher. I'm so upset that my newish pots and pans have white stains all over the outside finish. I have not been able to clean it off. These are not a cheesy brand of cookware. How can I restore the dark finish to my beautiful pans? I have put these pans in the dishwasher prior to using Cascade Complete and nothing like this ever happened.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Jan 17, 2009
Reviewer name: smileyone
5 out of 5 stars
5 out of 5 stars review

LOVE IT & it SAVES ME Money!!!

I just want to stress how clean this product get the dishes and how quickly. I went from running my dishwasher on the HIGHEST HEAT, LONGEST CYCLE, and HEAT DRY after all ready basically washing them in the sink....to the SHORTEST CYCLE, LOWEST WATER TEMP and AIR DRY. Absolutely AMAZING!!!! Saving me money on my electric bills, helping the environment by not wasting energy and my dishes look fabulous!!! What more could you want. By the way, I am using a 9 year old dishwasher, nothing fancy. It's the PRODUCT, don't wast your money on an expensive machine, just use Cascade Complete ALL in 1 and you are good to go!!!!

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Aug 23, 2011
Reviewer name: sophia
5 out of 5 stars
5 out of 5 stars review

no worries

gonna turn 50 preety soon and had never seen any interest in a dishwasher ha but we bought a house that had one and let me tell you with those little packs im a changed women there perfect and every thing smells fresh and clean great products ive been told there may be cheaper but on these products its worth every penny.get the job done the first time without any worries.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489