I am terribly disapointed in this product! I have used Cascade powder for years. This formula repaced the orginal powder formula I'd been using. I've used it 2 times . My dishes come out with a film. I've checked my diswasher and all is well including the jet-dry container. I used the last of the old formula this week and the dishes were sparkling clean. This new formula is not working!! I've tried to use less and the poor results are the same. I can't wait for P&G to be open so I may speak in person to someone about the problem!

I bought this thinking that it would be a lot better than Finish gel packs, but I was wrong. I should've sticked to Finish. The Cascade All-in-1 ActionPacs are horrible when it comes to my dishes. It left white residues on my pots and pans and nylon cooking utensils. Today, was the worst because now it's no longer a white residue, but one of the pan was covered in chaulked white, from inside and out. I wanted to stick to this product, but after trying it for few days, it seems to go far much worst. I'm very dissatisfied with this product. I've been using Cascade products and this by far is the worst.

I have always used Cascade liquid and been very pleased. Now with my new dishwasher it advises to use these little packages. I also use the Rinse Aid. I had no idea what happened to my pretty red plastic glasses which now are totally edged. My pots lost their shine and my new dishes are losing their red edging. Just reading the reviews I see that other people have similar problems. I will switch to another maker.

I was using the cascade complete and the inside of my dishwasher was always dirty and gunky i had to always take it apart and remve all the racks to clean it around the drainage basket it would be black . I thought it was the dishwasher ,but it is only 3 yrs old . and it had been doing this since I got it. Ihave city water and it isnt the water . So I tried just the plain old cascade and no longer have a dirty dishwasher . my dishes are clean and I can feel safe about putting my dishes away.

I've been a Cascade user for over 30 years but not anymore. Your phosphate free formula DOES NOT WORK!!! It is destroying all my dishes, glasses and flatware leaving a heavy white film that is almost impossible to remove. I have a very high end machine and I do not have hard water so your suggestions and explainations about how to rectify are not correct. This new formulation simply DOES NOT WORK!! I will never buy this product again unless the old formulation is again available.

I bought the Cascade Complete packs after the claims made in the current TV commercial - OOPS! I've tried the packs three times and they don't dissolve. I even tried setting my hot water heater to the highest temperature, thinking that perhaps they needed extremely hot water to work - no such luck. Instead, a half-dissolved goopy mess is left at the bottom of my dishwasher. I will not buy the product again.

While I appreciate the convenience and results of a clean load, I am writing to complain about the smell of Cascade w/ scent of GAIN. I can't believe anyone would want to smell detergent when eating or drinking. My 94 year old mother first noticed the smell, and you would think an older person's olafactory sense would be less sharp! I will return to the liquid product before I use a product with this much unnecessary odor. Please remove the smell or I will not buy this again.

I was using a different brand, but my glasses kept getting cloudier and cloudier, also I had to pre-rinse the dishes. I knew there had to be something better out there... and I found it in Cascade Complete Pacs ! WOW !! My dishes are now super clean without pre-rinsing, the glasses look like new and the silverware is spotless !

This dish detergent is the worst stuff I have ever used. I have had to throw away all of my plastic storage containers because they smelled like Gain. They even made my food that had been stored in them taste like the smell of Gain. Unfortunetly I had thrown the packaging away before I realized this and could not apply for a refund. I had refilled my 60 pac Cascade canister and that is why I felt safe throwing away the refill pkg (your idea). Of course I threw away all of the pacs that were not used. How could you even think of doing such an awful thing! I can't wait to see if you add this review to your site.

I have been a cascade complete user since they came out with it. Love it. I did try the other brand, you know the one with the red dot in the middle. worst mistake, only used two and gave the rest away. Went back to cascade complete. Didnt think I would ever change again. Wrong, along comes cascade complete platnium, OMG the first one I used and opened my dishwasher I just couldnt believe the results, My dishes had such a shine, even better than from the cascade complete. I dont know how it can be possible but WOW love love love it.