Can't find receipt yet but I plan to return as my box of 115 action pacs is dried up and when I finish cycle on dishwasher, there sits a big glob...very dissappointed in product. I notice some of the other brands individuallly wrap in a sleeve to keep every fresher inisde the plastic bucket provided.....

Over time the product left an extremely strong smell on all surfaces, especially on plastic containers and utenzils which were dishwasher safe. It became so bad we had to throw out many of the items and buy new after we stopped using the Action Pacs.

I have used Cascade for YEARS and was very satisfied with the way it cleaned the dishes. This phosphate free product was put on the market, I bought 2 boxes just figuring the Cascade Product would clean as well. Well, was I totally DISAPPOINTED. It leaves a film on everything and even discolors some. No, it is not the dishwasher, it is the product. So we are out the price of 2 large boxes and I am still having to wash everything that comes out of the dishwasher. It is not the price of the product, it is the fact I will have to throw it out and find another dishwasher product I can count on.

I have a 1 yr. old Amana dishwasher. Your product leaves coffee, tea, milk & lipstick stains. It does a poor job on dishes & silverware as well! Its as though there is no detergent used at all. The hot water tap is softened, so that is not the cause & the dishes are rinsed before loading. Why have a dishwasher?

Tried the new complete Cascade because I use the regular cascade packets and thought it would be great. Dishes came out smelling like soap and left a slimy feel to everything. Even the silverware! Made our coffee cups smell and you could taste the soapy taste in our coffee! My husband threw out a the whole bag just so I wouldn't use them again. (Only used it three times and had bought a big bag!!!) Got the regular Cascade with Dawn and notice a big difference in the dishes. Hated this new product!!!

[This review was collected as part of a promotion.] I bought my first dishwasher detergent "pacs" and decided on Cascade. I have always used Cascade and am a loyal user. The pac stopped up my dishwasher! I suppose it did not dissolve as it should have done andI had a dishwasher FULL of water. Some even leaked onto my floor. I will stick with Cascade powder.

I do not like the new "Fresh Scent" in my dishwashing detergent. It was the only available product in that store when I needed to buy more, so I thought I would try it. But, it is overwhelming! The scent lingers in my dishwasher and is not a smell I associate with clean dishes. It smells like a laundromat. It is not "fresh" at all, but obtrusively "scented" when all I want to smell is clean dishes.

Re: Cascade Complete I recenly had a stove malfunction while cooking green beans which resulted in one of my very best pieces of cookware being left with a thick coating of burned beans in the bottom. Usually I can boil Soda & water to cut burned food loose but this time it was to no avail. Being a faithful user of Cascade Complete I decided to try boiling one pac in the pot. Right away the water turned black and the burned food began releasing. I repeated the process and, to my great pleasure, my pot is like new and the burned food is only a bad memory. Not knowing whether or not you had this on your suggestion list, like overnight casserole dishes, I thought I would pass it along to you. I am so pleased and happy to have salvaged my cookware and I owe it all to Cascade Complete. Thank you for such a wonderful product.

I have used regular cascade on my aluminum pots for years but when I used the action pacs with dawn they all came out black. What happened to the quality control?? I read the replies from Cascade about about some aluminum not being dishwasher safe but I have always put mine in the dishwasher with no problems. Only the gel pacs have discolored them. Very dissatisfied!

I would like to have a choice in my washing cycles. My dishes don't get clean unless I use the heavy duty cycle and this cycle uses tons of hot water so up goes the electric bill. I washed a normal load on the normal cycle last night and my dishes still had a slimy film and small particles of food left on my plates. I have found another product w/phosphates and I'm ordering right now. So long Cascade.