I'm so sad Cascade has changed to no phosphates. I've been using cascade for over 10 years, and loved every new invention they made...until now. We must have hard water because even after one wash, our dishes no longer rinse clean. Cascade used to take care of that with rinse side and the packets. Now, It's a waste of time to wash my dishes twice because of the awful film. I'm going to switch to something that works.

While I do like the smell of clean after using Cascade Complete in our dish washer, all of the glasses have to be re-washed to remove the spots and haze. We went to this product because regular Cascade was leaving the same haze. We will have to figure out a different detergent.

Oh My Goodness, so I've never believed in just throwing the dishes in the dish washer. Normally I scrub the food off and rinse before loading. Recently, my husband wanted to help me by doing the dishes and he just threw them all into the dish washer (as is). My Imediate reaction was to stop the dish washer and ask him why he would just thrown them in, but I waited and thanked him for the oh so needed help ( we have a very demanding one year old).When I started to unload them, I couldn't believe they were so clean and spotless. This is a great product for when you're in a hurry to get things done. It works hard for you, so you don't have to.

I am so frustrated that my dishes, especially my once CLEAR glasses are gross to use unless I rewash them by hand. I have used the Cascade Complete pacs in combination with rinse aid and being certain that the washer is loaded properly and I run Hot water before I start my washer. Please bring back phosphates or reformulate! This needs to be changed!

I have been using Cascade products for many years, and just recently tried the Cascade Complete packets, with very disappointing results. With this new product, dishes and glassware are left with a white powderly substance stuck all over them. I have had an appliance repair tech look at my dishwater twice and there is absolutely nothing wrong with it. I also have a new water softener and the rep from the water softening company tested the water hardness of the softener today and it was perfect. I also run the water in the sink until it is scalding before turning the dishwasher on and the dishes still come out with the sticky white substance all over them. After reading other reviews, I see that other users are having the same trouble. I just bought a bag of 26 packets, which were not inexpensive, and now they are totally useless!! Very BAD product.

Be cautious with this. It contains Dawn Dishwashing detergent. My dishwasher started leaking out the front when I changed to this product. Thinking that the dishwasher needed maintenance since it is 19 years old, we changed the door seal, baffles and cleaned the float. Then I tested it with just water, no leaking. Ran it with a Finish pod I had left over before I bought this, no leaking. Then I tried this product again and water came out the door, but only after the pod had been released during the cycle and, when I opened the dishwasher to see if I could pinpoint the leak, mounds of suds came flowing onto the floor. Until I looked at the product description closely I did not realize that it had Dawn dish liquid in one of the pouches. I finally realized the dishwasher leaked only because of the amount of suds that were being produced during the cycle. I also ran another water only cycle and found residual suds from the Cascade wash in the water which means that the Cascade was not rinsing completely at the end of the cycle, leaving detergent in the dishwasher and consequently, on the previously run dishes. I have discarded this product and gone back to Finish products which produce minimal suds which is what automatic dishwashers were designed for. You may not have a similar experience, all dishwashers are different, but in this case I found that it was not my dishwasher, but the action and additives of this type of pod.

I have had a few pots and pans that were beyond help with scorched stuck on food in th bottom, plus the ususal scorch marks up the sides. I put in Cascade powder, about 3/4 cup, and added really hot water to just cover the bottom, (3") ant placed lid on and soaked a few hours. The mess lifted out, and the stained sides easily came clean with a scrubbie and a bit of cascade or soap. The pans were like new. Thank you!

We bought a new dishwasher over Christmas and used a "brand" dishwashing detergant that left white film on everything. We then upgraded to Cascade thinking it was the "Store Brand" detergent. Same results. I added vinegar, clapped my hands 3 times and hoped for the best. Same problem. Finally realized that it was the lack of Phosphate in all dishwasher detergents. Here is the alternative, buy Cascade for commercial use. There is still phosphate in it and the dishes come out great. You can purchase this item on line or at a restarant supply house

I have noticed in the last maybe 6-8 months that my glasses and dishes come out tasting and smelling like the action pac and I have to rewash everything before I use it or my food or drink tastes like the action pac. I have tried several different scents and and doesn't make any difference. There is nothing wrong with my dishwasher. I am almost out of the action pacs so I will buy something different. I use to really like your product but now it is a waste of my time because I have to rewash everything. If i do an additional rinse the smell and film on the dishes is gone. Something has changed in the last year because this didn't happen when I first started using the product.

I used cascade before and was having a problem with residue on my dishes, i switched to finish and had no problems...i thought that maybe it was just a bad batch, so i bought a different type of cascade and the residue got worse, i just had to rewash my dishes twice just to get the residue off. I am very unhappy with the cascade products.