I was excited to see Cascade with the scent of Gain, as I have loved both products for years. I thought this would be great to have the kitchen smelling like Gain, but not only did my kitchen smell like Gain, the dishes TASTED like Gain. I had to dump out my tea because it tasted like I was drinking detergent. I will not buy the scented versions again!

I have been using Cascade products for many years, and just recently tried the Cascade Complete packets, with very disappointing results. With this new product, dishes and glassware are left with a white powderly substance stuck all over them. I have had an appliance repair tech look at my dishwater twice and there is absolutely nothing wrong with it. I also have a new water softener and the rep from the water softening company tested the water hardness of the softener today and it was perfect. I also run the water in the sink until it is scalding before turning the dishwasher on and the dishes still come out with the sticky white substance all over them. After reading other reviews, I see that other users are having the same trouble. I just bought a bag of 26 packets, which were not inexpensive, and now they are totally useless!! Very BAD product.

I have had a few pots and pans that were beyond help with scorched stuck on food in th bottom, plus the ususal scorch marks up the sides. I put in Cascade powder, about 3/4 cup, and added really hot water to just cover the bottom, (3") ant placed lid on and soaked a few hours. The mess lifted out, and the stained sides easily came clean with a scrubbie and a bit of cascade or soap. The pans were like new. Thank you!

After spending $400.00 in plumbing and appliance servicing, I was told the cascade platinum was building up at the bottom of my dishwasher, causing the soap bubbles and water to flow out of the dishwasher. I went to another website and read the one star reviews, and found other people with the same problem and pictures.

I have enjoyed using the Cascade Complete products and thought I would try the Cascade Complete in Citrus Breeze Scent...WRONG thing to do!! I started noticing that my food tasted like soap, the plastic baby bottles and containers were turning orange! VERY UNHAPPY with this product! I will still use the Cascade Complete, but NEVER the Citrus Breeze Scent!! I mentioned it to my daughter and she too had the same thing happen....what a shame because usually it is nice to get the citrus smell.

The ActionPacs will not work in my top line KitchenAid Dishwasher. They are too thick and jam the detergent dispenser door. Even with using dry hands as recommended, and drying out the dispenser, these jam 100% of the time. I have to wait until in the wash cycle, open the dishwasher then open the dispenser manually. What a pain!

Proctor & Gamble says if we are having trouble with film on our dishes, It is because of hard water...NOT. We have a water softener. It is never out of salt. We sold Culligan Water Softeners for many years as well as G.E. appliances. We know all of the things to check! I am here to tell you that we have film from this new soap. It is terrible and I am ashamed of my glasses. I should not have to purchase another product to get my dishes clean. I have a brand new 75 oz. box which is going into the garbage. I have used Cascade for many years and hate to see it go, but that is just the way it is.

I have been using your product, Cascade Complete, for about two weeks. Yesterday, I notice my dishwasher was draining very slow and not draining completely. When I took part of the interior drain system, I found what looked like clear and blue colored gummy strips of very thin pieces of gummy residue/plastic. When I compared the strips to your product, I saw they were undissolved sections of the detergent's coating. Since we had recently changed to your product, I became very skeptical that all of the product would dissolve. To test this objectively, I placed two squares of Cascade Complete in a cup of hot water and let them set overnight. This morning, I saw that they had degraded but not completely dissolved, leaving the plastic-like residue just like the pieces I removed from the washer. Since I cannot find your email address, this venue will have to do.

[This review was collected as part of a promotion.] After using your products for many years, i decided to try the new Cascade Platinum because i saw the commercial on TV claiming it would do a much better job cleaning my dishes as opposed to the r Cascade Complete . Well,much to the contrary! Not only did it do a much worse job, I had to actually re-wash many pots and pans after coming out of the dishwasher. Shame on you P&G!

Usually I use Finish Quantum packs, however when I went to buy detergent this time it was not in stock. So I figured I'd give Cascade another shot even though last time I purchased it I was disappointed. Unfortunately I am left disappointed again. Every time I empty my dishwasher there are always dishes that need to be rewashed. Even if I rinse beforehand (something I never have to do with Finish) I still have smudged glasses or dirty silverware. For a last resort the product isn't terrible, but I would never chose it over my usual.