I received a packet of Cascade Complete with my new dishwasher. I'm so upset that my newish pots and pans have white stains all over the outside finish. I have not been able to clean it off. These are not a cheesy brand of cookware. How can I restore the dark finish to my beautiful pans? I have put these pans in the dishwasher prior to using Cascade Complete and nothing like this ever happened.

[This review was collected as part of a promotion.] With no other soap on dishes, the product produced so many suds that they ran out on the floor causing a mess. I had to do two extra rinses to get rid of them. It had to be from the product and other detergent pods produced no leakage or extra suds. This product is faulty. I also found the scent unwanted because it was too strong and lingering. I do not welcome scents on dishes.

I have used regular cascade on my aluminum pots for years but when I used the action pacs with dawn they all came out black. What happened to the quality control?? I read the replies from Cascade about about some aluminum not being dishwasher safe but I have always put mine in the dishwasher with no problems. Only the gel pacs have discolored them. Very dissatisfied!

So I buy a 110 pack "Cascade Extra Action" for the dishwasher. The first few times I used Cascade the dishes came out terrific! However now they have this dusgusting white film over everything! To the effect - I can't scrub, soak or magic eraser the white film off! I've tried vinegar, Power Degreaser, Kaboom with no results! Who has an address so I can send this junk back to the company! So incredibly disappointed! I've used so many types of Cascade before I thought this looked like a great alternative - everything in one packet! Sorry Cascade - Fail!

Re: Cascade Complete I recenly had a stove malfunction while cooking green beans which resulted in one of my very best pieces of cookware being left with a thick coating of burned beans in the bottom. Usually I can boil Soda & water to cut burned food loose but this time it was to no avail. Being a faithful user of Cascade Complete I decided to try boiling one pac in the pot. Right away the water turned black and the burned food began releasing. I repeated the process and, to my great pleasure, my pot is like new and the burned food is only a bad memory. Not knowing whether or not you had this on your suggestion list, like overnight casserole dishes, I thought I would pass it along to you. I am so pleased and happy to have salvaged my cookware and I owe it all to Cascade Complete. Thank you for such a wonderful product.

Ever since Cascade changed their formula a couple of years ago, my dishes look terrible and the inside of my dishwasher has mineral deposits everywhere. Before I knew about the formula change, I actually purchased a new dishwasher thinking something was wrong with my old one. The new dishwasher is only a year old and it's the same issue; dirty looking glasses and mineral deposits everywhere. I have tried all of their products; powder, liquid and action pacs and none of them work. This is particularly true if you live in an area with hard water. Cascade used to be the BEST! Now it gives results comparable to a bargain brand. I'm told the only solution now is to buy a water softener.

These are just awful. I have a brand new fancy Whirlpool dishwasher and some of these Platinum ActionPac pods came with it. I already had some Cascade Total Clean pods (the green plastic container) on hand, so over the next week I thought this would be an interesting test of detergents. I alternated a total of four nearly identical loads, e.g. a Platinum Action Pac pod for 1 load, then Total Clean pod for the next load and so on. All dishes were very well-scraped and well-rinsed before loading, and dishwasher cycles were set to "heavy" four-hour cleaning cycles with "sani rinse" afterward, even though the dishwasher was never very heavily loaded and the dishes were not very dirty to begin with. You'd think everything would come out great right? Nope. Both loads with the Platinum pods came out disgusting. It didn't clean protein or starches at all (light residue on wet pet food dishes and cans, and light residue from rice on bowls and utensils) - even though, remember, everything was well-scraped and well-rinsed first. Almost everything in the Platinum ActionPac loads had to be rewashed by hand afterwards. Both loads with the cheaper Total Clean pods came out sparkling squeaky clean, every single dish, even the ones that had pet food and sticky rice residue. So I'll stick with the cheaper Total Clean pods and avoid this. As another reviewer said, the "Platinum Action" stuff is all hype and marketing. Just because it's more expensive doesn't mean it's better. Save your money and stick with the cheaper stuff that actually works.

My wife and I use this product all the time with good results, but here lately it has been caking up quite a bit. almost Enough to stop using it. We love the powder and would like to con tinue it's use. Have they remanufactured it /changed it's formula. Can't use something if it doesn't work right.

I have been using Cascade for a very long time. Never having any problems. Just recently I have noticed a white film on my dishes. Has anyone else had this problem? Is Cascade using different ingredients? I am not a very happy person at the moment as my new purple dishes have this white film. I have switched to another product.

I am currently running my dishwasher for the 6th time today and using the 4th packet. Each previous time the packet either dissolved partially or not at all. What a complete waste of water and energy. I will be discarding the remainder of the packets and switching back to my old Brand