I have been using Cascade Action Pacs since they came out. I wouldn't dream of using anything else. My glasses, especially my wine glasses, just sparkle. I feel confident that my dishes will be clean, clean, clean!! The ease of use of this product is a definite plus. Thanks for such a great product.

I recently started using this product and I have to run my dishwasher twice just get the product to disolve. The only way it works the first time is if I put the product in the silverware holder, if it's put in the dispenser, the dispenser doesn't open properly.

When I lived in my house and had a soft water system, I was using the standard Cascade dishwasher powder. My dishes were spotless and always like new. Last year I moved into an apartment where the water was moderately hard and the hot water going into the dishwasher was not hot enough according to specs. My beautiful dishes/glassware were terribly spotted/streaked, and plasticware was coated with mineral deposits. During that time, I had 2 dishwashers replaced and tried multiple detergents (all Cascade brands): powder, gel, powder with Lemi-Shine (all types always in conjunction with Jet Dry). After the most recent dishwasher was replaced due to water not fully draining out after the final cycle, I started using Cascade Complete pacs (my neighbor gave me one to try). I was amazed. My dishes and glassware are back to near perfect again. Thanks to P&G for making such a great variety of products for all types of conditions!

For 2 straight cycles and the same load of dishes, the cascade action pack did not dissolve. My dishwasher has been running for 3 hours now, 2 cascade packs thrown up for opening but the powder doesn't dissolve and just sticks to the inside of the dishwasher door. For someone like myself who pinches pennies in order to put food on my plate doesn't have the money to waste on soap I have to throw away and 3 plus hours of the dishwasher constantly running. I would love my money back so I can purchase a product that actually works and doesn't waste my electricity.

Used Cascade complete for the first time. It left a white residue on all my glassware, I've never had any problems with my regular brand that costs less. I would not use this product again. Will have to dispose of an almost full bottle after I hand wash the dishes I ran through the dishwasher with Cascade, the white soap scum left behind is like glue, hard to remove.

I'm so sad Cascade has changed to no phosphates. I've been using cascade for over 10 years, and loved every new invention they made...until now. We must have hard water because even after one wash, our dishes no longer rinse clean. Cascade used to take care of that with rinse side and the packets. Now, It's a waste of time to wash my dishes twice because of the awful film. I'm going to switch to something that works.

My wife and I use this product all the time with good results, but here lately it has been caking up quite a bit. almost Enough to stop using it. We love the powder and would like to con tinue it's use. Have they remanufactured it /changed it's formula. Can't use something if it doesn't work right.

I have been using Cascade products for many years, and just recently tried the Cascade Complete packets, with very disappointing results. With this new product, dishes and glassware are left with a white powderly substance stuck all over them. I have had an appliance repair tech look at my dishwater twice and there is absolutely nothing wrong with it. I also have a new water softener and the rep from the water softening company tested the water hardness of the softener today and it was perfect. I also run the water in the sink until it is scalding before turning the dishwasher on and the dishes still come out with the sticky white substance all over them. After reading other reviews, I see that other users are having the same trouble. I just bought a bag of 26 packets, which were not inexpensive, and now they are totally useless!! Very BAD product.

I am currently running my dishwasher for the 6th time today and using the 4th packet. Each previous time the packet either dissolved partially or not at all. What a complete waste of water and energy. I will be discarding the remainder of the packets and switching back to my old Brand

I purchased Cascade Extra Action shine shield formula. After using just 1/4 of the box over several months it has eaten the black handles off my pots and pans, tarnished the chrome finish on others and taken the finish off my aluminum utensils turning them black. Do not plan to ever purchase this item again.