These are just awful. I have a brand new fancy Whirlpool dishwasher and some of these Platinum ActionPac pods came with it. I already had some Cascade Total Clean pods (the green plastic container) on hand, so over the next week I thought this would be an interesting test of detergents. I alternated a total of four nearly identical loads, e.g. a Platinum Action Pac pod for 1 load, then Total Clean pod for the next load and so on. All dishes were very well-scraped and well-rinsed before loading, and dishwasher cycles were set to "heavy" four-hour cleaning cycles with "sani rinse" afterward, even though the dishwasher was never very heavily loaded and the dishes were not very dirty to begin with. You'd think everything would come out great right? Nope. Both loads with the Platinum pods came out disgusting. It didn't clean protein or starches at all (light residue on wet pet food dishes and cans, and light residue from rice on bowls and utensils) - even though, remember, everything was well-scraped and well-rinsed first. Almost everything in the Platinum ActionPac loads had to be rewashed by hand afterwards. Both loads with the cheaper Total Clean pods came out sparkling squeaky clean, every single dish, even the ones that had pet food and sticky rice residue. So I'll stick with the cheaper Total Clean pods and avoid this. As another reviewer said, the "Platinum Action" stuff is all hype and marketing. Just because it's more expensive doesn't mean it's better. Save your money and stick with the cheaper stuff that actually works.

My wife and I use this product all the time with good results, but here lately it has been caking up quite a bit. almost Enough to stop using it. We love the powder and would like to con tinue it's use. Have they remanufactured it /changed it's formula. Can't use something if it doesn't work right.

I have been using Cascade for a very long time. Never having any problems. Just recently I have noticed a white film on my dishes. Has anyone else had this problem? Is Cascade using different ingredients? I am not a very happy person at the moment as my new purple dishes have this white film. I have switched to another product.

I am currently running my dishwasher for the 6th time today and using the 4th packet. Each previous time the packet either dissolved partially or not at all. What a complete waste of water and energy. I will be discarding the remainder of the packets and switching back to my old Brand

[This review was collected as part of a promotion.] I bought my first dishwasher detergent "pacs" and decided on Cascade. I have always used Cascade and am a loyal user. The pac stopped up my dishwasher! I suppose it did not dissolve as it should have done andI had a dishwasher FULL of water. Some even leaked onto my floor. I will stick with Cascade powder.

I have been using Cascade for years...and loved it! You changed your product...I didnt know it. And when the dishes, glasses, utensils came out cloudy, I thought it was my dishwasher. So, I bought a new one! OMG...its your disguesting product. I will never use it again...and will tell everyone, not to use cascade every again. YOU HAVE RUINED ALL OF MY DISHES, AND GLASSES.

After spending $400.00 in plumbing and appliance servicing, I was told the cascade platinum was building up at the bottom of my dishwasher, causing the soap bubbles and water to flow out of the dishwasher. I went to another website and read the one star reviews, and found other people with the same problem and pictures.

I have been using your product, Cascade Complete, for about two weeks. Yesterday, I notice my dishwasher was draining very slow and not draining completely. When I took part of the interior drain system, I found what looked like clear and blue colored gummy strips of very thin pieces of gummy residue/plastic. When I compared the strips to your product, I saw they were undissolved sections of the detergent's coating. Since we had recently changed to your product, I became very skeptical that all of the product would dissolve. To test this objectively, I placed two squares of Cascade Complete in a cup of hot water and let them set overnight. This morning, I saw that they had degraded but not completely dissolved, leaving the plastic-like residue just like the pieces I removed from the washer. Since I cannot find your email address, this venue will have to do.

I recently started using this product and I have to run my dishwasher twice just get the product to disolve. The only way it works the first time is if I put the product in the silverware holder, if it's put in the dispenser, the dispenser doesn't open properly.

huge issues with the cleaning power of this product. My pots and pans turned white and discolored, my glasses were milky and dirty looking, and my stainless looked nasty. although I was rinsing everything before placing in dw. Changed to another store brand detergent and all my dishes look like clean and sparkle. Whatever issue Cascade is having with their product, they need to find a solution. I have used and loved it for years but had to change because of the condition of my dishes."