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Customer reviews for Cascade Platinum ActionPacs Dishwasher Detergent Pods, Fresh Scent (92 ct.) for
Cascade Platinum ActionPacs Dishwasher Detergent Pods, Fresh Scent (92 ct.)
4.7 out of 5 stars
stars17.6K ratings7,439 reviews
  1. 5 stars86% (15.2K)
  2. 4 stars6% (1,085)
  3. 3 stars1% (244)
  4. 2 stars1% (214)
  5. 1 star5% (874)
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Showing 241-250 of 7,439 reviews
Apr 15, 2025
saltanata3_7741
5 out of 5 stars review

Supper

Cascade Platinum is hands down the best dishwasher detergent I've ever used! These ActionPacs are incredibly powerful — dishes come out spotless and shiny every single time, even without pre-rinsing. I love that it works great even in quick wash cycles, which saves me a lot of time. The 93-count tub is super convenient and lasts a long time, making it a great value. The fresh scent is a nice bonus, and I've noticed way less buildup on my glassware and inside the machine. If you're looking for effortless, top-quality dishwashing results, this is the one to get. Highly recommend!

Review from influenster.com
Helpful?6EXNGBZD66N73700077489
Jan 27, 2013
brokepans
2 out of 5 stars review

BEWARE WIll turn all aluminum irreversibly black

Apparently because congress decided to prohibit Phosphates in dishwashing detergent the new detergent works as well as it can, but it will react with your aluminum pans turning them black and there is nothing you can do to get that black off. so until they figure out some way to stop the reaction DO NOT PUT YOUR ALUMINUM POT PANS COOKIE SHEETS OR ANYTHING ELSE IN THE DW WITH CASCADE.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Aug 9, 2013
MamaG
1 out of 5 stars review

Not happy with this product.

I purchased a package of Cascade Complete and have had issues with each cycle when we have used it. Many times, the plastic does not dissolve and has even prevented the detergent door from opening. If I switch to Cascade loose powder the dishwasher works fine. This is the worst Cascade product I have ever used and I use Cascade over any of the other lines of products. Very disappointed. A waste of my money for sure!

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Aug 14, 2008
beadjeannie
5 out of 5 stars review

OMG this is the most amazing product

I have an older dishwasher that came with the apartment I live in. You had to completely wash the dishes before putting them in the dishwasher. I was basically using it to drain the dishes. I saw this on T.V. and went to walmart and got it. All I can say is it is almost magical the way it cleans. I tested it on several hard to wash dishes, dried oatmeal, dried rice krispy cereal and my stainless steel pots and everything came out clean, no stuck on food, no hard water residue. thank you! thank you! thank you! what a time saver. I am disabled and one of the hardest things to do is standing over the sink washing dishes.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Feb 9, 2021
LisaJane
1 out of 5 stars review

These are the worst dishwasher pods

Seriously, I cannot fathom why these have such great reviews. Not only is the cleaning power just ok, multiple times they never just stuck to the pod bay, didn't come out, didn't dissolve, didn't CLEAN, MULTIPLE TIMES. It's beyond frustrating when the dishwasher finishes its cycle and upon opening you realize you have to run the whole thing again. I'm going back to reliable good product Member's Mark and never buying these again.

Helpful?6EXNGBZD66N73700077489
reply from TheCascadeTeam

We can certainly understand your frustration, since we'd expect you to enjoy an easy yet effective clean with Cascade. Our ActionPacs™ are designed to dissolve completely in your dishwasher, leaving you with nothing but sparkling clean dishes. We have a few tips to make sure that they dissolve in every load: -Make sure the dispenser cup isn’t blocked. Anything can block the dispenser, from a dish to something small like a utensil. If blockage causes the dispenser to not open completely, the ActionPac™ will not come out and will not be fully exposed to the washing process. -Ensure the dishwasher sprayer arms can move freely. If anything is obstructing the path of the sprayer arms, it will help to move it. Additionally, make sure the holes in the sprayer arms aren’t clogged with rice or other small food particles. -Make sure your hands are dry when handling the ActionPac™ to make sure it doesn’t stick to the dispenser cup. -Low water pressure can be a factor, so try running the dishwasher when no other household demands for water are being used (e.g., showers, laundry, etc). -If needed, check to make sure your dishwasher is getting enough water. Place an empty cup on the top rack and run the dishwasher. If the cup is full of water after the cycle, you’ll know your dishwasher is getting enough water. To ensure your dishes get a great clean, we suggest running your kitchen sink with hot water before starting the dishwasher, trying a longer/heavy cycle, and making sure to wipe up any spills (such as rinse aid). We hope this helps! Your satisfaction means everything to us, so we'd be happy to learn more about your experience. When you have a moment, please give us a call at (800) 765-5516.

Mar 22, 2013
JS1955
1 out of 5 stars review

Cascade Products Disappointing

I have used Cascade Extra Action powder for years then suddenly a film started developing on my dishes. I switched over to Cascade Complete ActionPaks. It leaves the dishes cleam but the actionpaks leave a chemical scent on my dishes and my plastics absorbed the scent so I had to wash them by hand. I am switching over to another dishwasher product at this time.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Mar 20, 2013
vickistar
1 out of 5 stars review

I thought the new dishwasher was broken.

I just got a new dishwasher and the first load was completed but not great. The second load had mounds of soap and water in the bottom. It took 6 cycles to clean out the soap and these were the pods that came with my GE dishwasher. I'll never use pods again.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Feb 25, 2013
SurferDude
1 out of 5 stars review

Cascade capsules do not meet my expectations.

The capsules fail to desolve and leave a residue that can be tasted. Definitely not a quality product that is to be expected of a National Brand. After using the product several times, I had to throw away most of it. No, I can not recommend that anyone buy this product.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Feb 25, 2013
Kris33
1 out of 5 stars review

My food tastes like cascade

I would not recommend the action pacs! The taste of dishwasher detergent has permeated all of my plastics. Any food stored in plastic is ruined, all of my rubber spatulas transmit the taste of detergent to my food. We use a lot of plastic with 3 kids and the house and I have had to replace it all! Very costly!

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Jun 25, 2013
Millie159
1 out of 5 stars review

great on dishes and glassware ONLY

I have been using this product since its arrival for sale and have been very pleased with the results until yesterday. I had made cupcakes using a metal muffin tin that I have had for many years. When I removed it from the dishwasher, it had turned a brownish color, about the color of tea when brewed. Now after scrubbing, I guess its ruined.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489