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Customer reviews for Cascade Platinum ActionPacs Dishwasher Detergent Pods, Fresh Scent (92 ct.) for
Cascade Platinum ActionPacs Dishwasher Detergent Pods, Fresh Scent (92 ct.)
4.7 out of 5 stars
stars
17.7K ratings7,485 reviews
  1. 5 stars86% (15.3K)
  2. 4 stars6% (1,090)
  3. 3 stars1% (246)
  4. 2 stars1% (214)
  5. 1 star5% (874)
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Showing 1,841-1,850 of 7,485 reviews
Dec 9, 2012
Reviewer name: disappointedinPA
1 out of 5 stars
1 out of 5 stars review

terrible

I bought the cascade action pacs because there were very few bottles of dishwashing liquid left on the shelf, and lots of tubs of these various gel pacs. I thought, new technology, might work better. I am very disappointed in this product. I tried it twice, and both times it left a white film on the silverware and glasses. It also did not clean nearly as well as the liquid detergent. I will be sending in the UPC code for a refund. This is a terrible product. I would not recommend it to anyone.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Sep 6, 2012
Reviewer name: Susan4326
1 out of 5 stars
1 out of 5 stars review

Very disappointing!

These do not work well! Many times I have opened the clean dishwasher after it has completed running to find the Cascade pack still in the dispenser, not dissolved and dishes not clean. Also, even though we keep the container closed, the packs stick together and have to be pried apart before putting in the dishwasher, which makes the contents spill out. Since several in each container have failed, I will try another brand.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Aug 25, 2019
Reviewer name: EnneElle
2 out of 5 stars
2 out of 5 stars review

Removed finish on dishes

Using the gel pack for the dishwasher has removed the finish on some Fire King bowls I have and some glassware with patterns on them. I have had them for years and have always put them in the dishwasher and just started coming off when I switched to Cascade. Dishes were clean, just a tad too clean!

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Feb 26, 2013
Reviewer name: Rosebud
3 out of 5 stars
3 out of 5 stars review

Dislike the odor

I purchased the dishwashing tabs, and I must say that it cleans my dishes. However, the scent remains on my dishes, especially my drinking glasses. I can even taste it on my Tupperware glasses. I would think this was perhaps something to do with my dishwasher but no other dishwashing tabs do this. I will not buy this product again because of the scent. I don't need my dishes to have a nice smell - all I want is them to be clean. If the scent is removed, I will consider purchasing them again.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Sep 19, 2012
Reviewer name: AGoodCook
2 out of 5 stars
2 out of 5 stars review

consistently leaves fragrance on plastics, negatively affecting food taste

This product has a serious flaw although it does a perfectly good job with cleaning. I bought a high-end dishwasher that requires this type of detergent and, disliking being told what to do, bought Cascade (have used the powder for many years) instead of the detergent recommended by the manufacturer. Very rapidly, plastic items (eg Rubbermaid lids or water bottles) developed a fragrant odor that profoundly affected the flavor of the food stored in the containers. I found some of my leftovers to be inedible due to the perfumed taste, not to mention that I like my water to taste like water. I bought the recommended detergent and the problem has disappeared. Sorry about that.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Jun 16, 2026
Reviewer name: kristenh258
5 out of 5 stars
5 out of 5 stars review

Go get it!

Amazing! Such a great prioduct! Very easy to use and safe too! Smells amazing and my dishes were squeaky clean! Is definitely recommend this product

Review from influenster.com
Helpful?6EXNGBZD66N73700077489
Mar 30, 2019
Reviewer name: maggie
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Like the little packets

I have been using this for a while, but it does not remove baked on food as advertised therefor the three stars.

Helpful?6EXNGBZD66N73700077489
Apr 9, 2021
Reviewer name: Anon
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not worth it.

Damaged utencils. The top coating of some utencils reacted with the chemicals in cascade and after the wash the utencil was not usable anymore.

Helpful?6EXNGBZD66N73700077489
reply from Supplier Response

Cascade ActionPacs™ are safe to use on all dishwasher-safe dishes, so what you’re describing certainly isn’t something we’d expect! We’d like to learn more about your experience, so please give us a call at (800) 765-5516.

Nov 6, 2022
Reviewer name: Marilyn
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Ordered too soon

I am really mad at myself for not looking at the brochure and ordering to get the discount I ordered too early

Helpful?6EXNGBZD66N73700077489
reply from Supplier Response

We're sorry to learn you missed your discount, Marilyn. While we're not sure if they can do anything about it, we encourage you to call Sam's Club and tell them about this situation. Their number is 1 (800) 746-7726; be well, Marilyn.

Aug 10, 2012
Reviewer name: Mom17
1 out of 5 stars
1 out of 5 stars review

Dissapointed

Leaves white nasty film all over dishes. Makes glasses and especially silverware really nasty looking and requiring additional rinsing.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489