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Customer reviews for Cascade Platinum ActionPacs Dishwasher Detergent Pods, Fresh Scent (92 ct.) for
Cascade Platinum ActionPacs Dishwasher Detergent Pods, Fresh Scent (92 ct.)
4.7 out of 5 stars
stars17.6K ratings7,439 reviews
  1. 5 stars86% (15.2K)
  2. 4 stars6% (1,085)
  3. 3 stars1% (244)
  4. 2 stars1% (214)
  5. 1 star5% (874)
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Showing 1,811-1,820 of 7,439 reviews
Sep 18, 2012
KikiT
1 out of 5 stars review

Lavender scent is disgusting.

I've been using Cascade complete tabs for years now and have been happy with it. We recently purchased a large tub of the lavender scented ones. The smell is horrible, it makes your dishes smell like laundry. The worst part is when I eat off the dishes and my food tastes of lavender. It's ruined many meals. I won't be purchasing it again.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Aug 25, 2019
EnneElle
2 out of 5 stars review

Removed finish on dishes

Using the gel pack for the dishwasher has removed the finish on some Fire King bowls I have and some glassware with patterns on them. I have had them for years and have always put them in the dishwasher and just started coming off when I switched to Cascade. Dishes were clean, just a tad too clean!

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Jan 10, 2013
Plumber178
1 out of 5 stars review

Product clumped up, doesn't dissolve in dishwasher

Wish I could post pictures of my problem with this, I brought the cascade action packs 4x concentrate with dawn orange, from the local store and it clumped up in the dishwasher, after review, I noticed that the dawn had bled into the cascade detergent causing the product to become hard as a rock and not dissolving, thus leaving me with a product that I cannot use unless I break it up before I put it in the dishwasher

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Dec 9, 2012
disappointedinPA
1 out of 5 stars review

terrible

I bought the cascade action pacs because there were very few bottles of dishwashing liquid left on the shelf, and lots of tubs of these various gel pacs. I thought, new technology, might work better. I am very disappointed in this product. I tried it twice, and both times it left a white film on the silverware and glasses. It also did not clean nearly as well as the liquid detergent. I will be sending in the UPC code for a refund. This is a terrible product. I would not recommend it to anyone.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Jan 13, 2013
shellflick
2 out of 5 stars review

My plastic cups taste like perfume...ugggg

Can you make something that does not have a scent??? I love the way my house smells when the dishwasher is running.....but I can no longer drink from my plastic cups because they smell and taste like perfume. My house smells just fine without the added scent.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Aug 3, 2012
Megsmom
1 out of 5 stars review

Cascade w/Gain

i love Cascade, but the Cascade with Gain is awful! After about 5 or so wash loads my plastic type containers (microwave cover, coffee cups) started tasting like Gain. I have thrown the remainder of the bag away and purchased a different bag of Cascade.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Nov 26, 2011
Anonymous
1 out of 5 stars review

Cascade Action Pacs with Dawn

Ugh - this has left a film on my glasses and has discolored my pots amd pans bottoms and my baking sheets. I'm not sure about my dishes really, they look OK, but who knows. I have read about the white vinegar which you say should take care of the problem - but my question is - why make something that ruins so many people's dishes, glasses and pots and pans. I have used Cascade I think forever, but as convenient as these packets are they don't work very well.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Sep 19, 2012
AGoodCook
2 out of 5 stars review

consistently leaves fragrance on plastics, negatively affecting food taste

This product has a serious flaw although it does a perfectly good job with cleaning. I bought a high-end dishwasher that requires this type of detergent and, disliking being told what to do, bought Cascade (have used the powder for many years) instead of the detergent recommended by the manufacturer. Very rapidly, plastic items (eg Rubbermaid lids or water bottles) developed a fragrant odor that profoundly affected the flavor of the food stored in the containers. I found some of my leftovers to be inedible due to the perfumed taste, not to mention that I like my water to taste like water. I bought the recommended detergent and the problem has disappeared. Sorry about that.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
Aug 13, 2019
Tia39
1 out of 5 stars review

Left white specs on everything!

I switched from the detergent that worked well, by accident because they were all sold out, and since the last detergent I used didn't work adequately, I decided to Google which detergent is the effective, so I ended up with cascade platinum. It works terribly! I'm going back to the cheap palmolive lemon liquid detergent! I have photos.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489
May 12, 2011
nursems1
1 out of 5 stars review

worst product ever

My 18/10 cookware, silverware and clear plastic containers are all completely ruined. I tried washing them again after removing them from the dishwasher, but the stains appear to be permanent. I understand the need to remove the phosphates, but this is just wrong. I used to be proud of my cookware etc. Now I wash by hand the things I don't want ruined. I don't believe we have an hard water issue. I can say that I will no longer use this product. So sad after using Cascade for over 30 years.

Review from cascadeclean.com
Helpful?6EXNGBZD66N73700077489