We have used Cascade powder and gel for years and have always been happy with the results, so when the "Action Pacs" came along, we thought they would be just as good. Better in fact, because they use less soap. They're not better - not by a long shot. Our dishes came out either smudged or just not clean. Lots of food was left on the surface and silverware had to be rewashed. To make certain it wasn't our dishwasher, we went back to powder and the results are great. Sorry Cascade, we cannot and will not recommend.

Can you make something that does not have a scent??? I love the way my house smells when the dishwasher is running.....but I can no longer drink from my plastic cups because they smell and taste like perfume. My house smells just fine without the added scent.

After using only a few packs from a 90-pack bin, the next two packs didn't work at all. The coating came only partially off, so that they stuck to the soap compartment. They never fully dissolved, didn't clean my dishes, and left a gooey mess to clean up. After the first one failed, I cleaned everything up, dried out the compartment, and tried again. SAME results - a messy soap compartment and dirty dishes! After the second failure, I purchased another brand, and will NEVER buy Cascade again!

Great great great price

I'm all for improving the environmental conditions and eliminating hazards, but there has to be a substitute ingredient for phosphates that will eliminate this awful film from ruining our dishes. Yes, I've read the suggested solutions of re-washing with vinegar, which then requires re-rinsing of the vinegar solution. So, instead of using an acidic substance which we also have all around us for farming and plant growth, we now need to waste a precious natural resource, water, in order to remove the film after each washing. Or, if you don't have the now necessary extra time to do these extra steps, like me, then you revert to using disposable plastic or styrofoam cups and dishes and add to the land-fill predicament. So, which is the greater environmental danger?

My wife and I had been using finish for many years and had decided to try cascade since it promised better results then finish. The problem is since we switched over I have had to rewash several loads of dishes that have either had food particles left on after the dishwasher has cycled. Also every load since we have gotten cascade has had water spots on our glasses. For a company that says they pride themself on spot free and clean dishes we havent seen it. I dont know if we just got a bad batch of the cascade complete or what but I have to say their not making themselves look to good. This is disapointing since they spend so much on advertising.

This product along with cascade complete is leaving a white film on my dishes. I have used Cascade for years and it has never done this before. I am wondering if the product has been altered to meet environmental rules for California. If so, has it been altered for Nevada? I wil shop there for the old Cascade if it is available.

At first I thought I was going crazy because I have used Cascade for years but after washing with these "Complete Packs" my dishes started tasting like soap, expecially anything with plastic on it like a spatula. I can't get the taste to go away and I even do an extra rinse. I have a great , new dishwasher and it is still terrible to serve food and have it taste like soap.

Ugh - this has left a film on my glasses and has discolored my pots amd pans bottoms and my baking sheets. I'm not sure about my dishes really, they look OK, but who knows. I have read about the white vinegar which you say should take care of the problem - but my question is - why make something that ruins so many people's dishes, glasses and pots and pans. I have used Cascade I think forever, but as convenient as these packets are they don't work very well.

Several times that I have used this product it has failed to open all the way when I put them in my dishwasher. When I open up the dishwasher after a cycle the pac is only partially used. I find this very annoying because I then have to use another Pac and rerun the dishwasher costing me money and time. I really like the idea behind this product but it really is upsetting when it doesn't work.