We understand the frustration when you don't get the protection you deserve, and we're sorry you had an unpleasant experience, Robin. We're sharing your message with our Product Team to help us improve. All our Always Discreet products should meet the standard requirements to guard against leaks after strict controls to check the quality during manufacturing, and we'd like to learn more from you to help us improve. So we can discuss this further and review your product details, call us at 1-855-206-8286, M - F, 9 a.m. to 6 p.m. EST.