At Always, a lot of thought goes into the design of our products to create features that we think you'll love, and we offer a variety of quality products at a great value. If you have concerns or questions, we're always happy to help and you're welcome to give us a call at 1-800-888-3115 from 9AM — 6PM EST Monday – Friday.

We're sorry if you found these were not the right size for you. At Always, your protection and comfort are our priority, and a ‘one size fits all’ thinking doesn’t quite work. We hope you’ll try our MyFit tool on our website to assist you in choosing a pad for your preferences, needs, and comfort. We'd like to talk with you in more detail, and help you find the absolute best pad for your individual needs. Please give us a call at 1-800-888-3115 from 9AM — 6PM EST Monday – Friday. We look forward to hearing from you!

We understand the frustration when you don't get the protection you deserve, and we're sorry you had an unpleasant experience, Robin. We're sharing your message with our Product Team to help us improve. All our Always Discreet products should meet the standard requirements to guard against leaks after strict controls to check the quality during manufacturing, and we'd like to learn more from you to help us improve. So we can discuss this further and review your product details, call us at 1-855-206-8286, M - F, 9 a.m. to 6 p.m. EST.