We appreciate you taking the time to share your feedback with us! Our products are designed with leak-free protection in mind, so we have many quality checks in place to ensure this happens. We're sorry we missed the mark with your pack. We continuously work to improve Always Discreet products with research conducted with thousands of users who experience bladder leaks. This year we upgraded all our pads with new odor control technology which neutralizes odor instantly and continuously better than before. Upgrades also came to the 5 and 6 drop pads to improve the fit while maintaining the same absorbency and protection. What you described is not something we would expect, we'd like to learn more about your experience so we can share it with our Quality Team and help find the best product for you! When you have some time, give us a call at (855) 206-8286, 9 am- 6 pm EST, Monday-Friday.

We're sorry you've experienced leaks, and can understand how disappointed you feel. Having confidence that you're protected from leaks is important, and we always want you to be worry free. Our products are extensively tested and go through numerous checks to ensure reliable performance and quality. We offer a variety of absorbency levels to best meet varying needs, and recommend moving up to the next size for added coverage. Your satisfaction is important to us, and we'd like to gather some additional details to further help you with this. Please give us a call at 1-855-206-8286 from 9AM — 6PM EST Monday – Friday.