We're sorry to hear that a loyal Always Discreet fan like you is having this experience, Maria, since we'd expect you to enjoy incredible protection and comfort with our Always Discreet Pads. We're always looking to bring you the latest innovations, which is why we upgraded our pads to provide you with better fit and flexibility. As well, our new pads now feature increased leakage protection due to an improved core structure. We suggest trying a larger, more absorbent version for better protection, such as our Always Discreet Heavy or Extra Heavy Pads. Your satisfaction means the world to us, and we'd be happy to look into this further for you. When you have a chance, please give us a call at (855) 206-8286.

We're so sorry you found the fragrance unpleasant and too strong. Always Discreet products have our exclusive OdorLock™ technology which neutralizes odors. To allow you to make an informed choice, the presence of the light scent is communicated on the package. Extensive research and consumer testing goes into our products to create features that appeal to our consumers, and your feedback is appreciated. If you prefer an unscented version, we recommend our Always Discreet Sensitive Pads available in Moderate (4) and Heavy Long (5). Your satisfaction is very important to us, and we'd like to gather some additional details to further help you with this. Please give us a call at 1-855-206-8286 from 9AM — 6PM EST Monday – Friday.

Thank you so much for taking the time to share your thoughts. Our goal is to provide you with products that you love and trust, and we’re sorry to hear you were disappointed with the scent. We continuously work to improve our products based on customer feedback and research conducted with thousands of women. The scent was added to help control any odor, however, we understand our users may have different preferences. If you're interested in an unscented version, we'd love for you to try our Always Discreet Sensitive line. We will also be sharing your thoughts regarding the label. When you have a moment, please give us a call at 1-855-206-8286. We'd like an opportunity to learn more about your experience and help.

It's appreciated that you've chosen Always Discreet for years, and we're sorry you recent purchase has disappointed. Our products go through many quality checks and we try our very best to ensure that each one reaches you in perfect condition. We appreciate your letting us know, and would like to gather more information to help with this. Please give our team a call at 1-855-206-8286 from 9AM — 6PM EST Monday – Friday.

Thanks for reaching out and letting us know what happened. We're really sorry you couldn't use any of your pads and feel you wasted your purchase, and we'll be more than happy to help. Please know your safety and health mean a lot to us, and we try our best to provide the details on each Always Discreet package so you make an informed purchase that you'll love, and we understand some consumers can not tolerate certain scents. After extensive studies and research to utilize the safest ingredients, it may be best to try the Always Discreet Pads for Sensitive Skin - free of dyes, parabens, latex, and fragrance! They may be a better fit for you, and if you're interested, we'll be happy to review them further. So that we can discuss the details of your purchase, please call us at 1-855-206-8286, M-F, 9 am to 6 pm EST.