We're just as disappointed you didn't get the protection you deserved. Your satisfaction matters to us, and we try to ensure each product reaches you in stellar condition to provide a long-lasting guard against leaks with thorough inspections during manufacturing. We take feedback like this seriously, and we appreciate you bringing this to our attention. So we can learn more and assist you further, call us at 1-855-206-8286, M - F, 9 a.m. to 6 p.m. EST.