We're sorry to hear that your wife had this experience, as we have many quality checks in place. We'd be happy to learn more about your wife's experience, so please have your wife give us a call at (855) 206-8286.

We're sorry to hear this, Gina. For assistance, please reach out to Sam's Club at 1-888-746-7726.

Thank you for sharing this with us! There's nothing more important to us than the quality of our products, which is why they go through strict quality checks! The scent you noticed comes from the fine-fragrance-inspired premium scent used as part of the OdorLock™ technology. This technology is a compound mixture that instantly and continuously masks odors. We understand that scents are not for everyone. If you are looking for an unscented pad, we recommend our Always Discreet Sensitive Skin pads. They are designed to provide the protection you deserve with sensitive skin in mind. So we can learn more about your experience with the pads, please give us a call at (855) 206-8286, 9 am-6 pm EST, Monday-Friday.