We're sorry you didn't get the coverage you expected, and we appreciate you sharing this feedback. After thorough quality checks and consumer monitors, we try to ensure you get the best-designed pads to protect you against bladder leaks, and hearing directly from consumers like you helps a lot. So we can learn more about your experience and see how we can improve, call us at 1-855-206-8286, M - F, 9 a.m. to 6 p.m. EST, to discuss this further.

We're so sorry you found the fragrance overwhelming, and we appreciate you reaching out. We do extensive research and consumer testing to create features that we think you will love, and your feedback is very important to us. Always Discreet products have our exclusive OdorLock™ technology which neutralizes odors, and an additional odor neutralizing material which also imparts a slight scent. If an unscented version is preferred, we recommend our Always Discreet Sensitive Underwear, Pads, and Liners. Your satisfaction is very important to us, and we'd like to gather some additional details to further help with this. Please give us a call at 1-855-206-8286 from 9AM — 6PM EST Monday – Friday.

Thanks for your feedback on Always Discreet Moderate Pads. We’re glad you find the protection good when repositioned. We’ll share your comments with our quality team to improve fit and adherence!

Thank you for sharing your experience with Always Discreet Moderate Pads. We understand how important it is to feel secure and comfortable, especially with concerns about leakage. Your feedback about the fit and side protection is valuable, and we will definitely share it with our quality team to help improve our products. Meanwhile, you might find our Boutique pads helpful—they’re designed with side LeakGuards™ to keep wetness away from the edges and provide up to 100% leak-free protection.

We appreciate you trying the Discreet Moderate Pads and are sorry they didn't meet your expectations. We work hard to deliver innovations all of our Always Discreet users can love and trust for incontinence protection, and we perform thorough inspections to ensure they're in superior condition. We're letting the team know you think these were too small, and we want to learn more about your experience to help us improve. Call us at 1-855-206-8286, M - F, 9 a.m. to 6 p.m. EST, and we'll gladly assist you further.

I'm sorry to hear that your Always Discreet Moderate Pads are leaking. We understand how frustrating that can be. I want you to know that your feedback is very important, and I will share your experience with our quality team to help improve our products. Meanwhile, you might consider trying a different size or style for a better fit. Thank you for reaching out!

Thanks for your feedback! We'll share it with our quality team. For more coverage, try Always Discreet Heavy Pads (5 droplets) in regular size.