We're so sorry this happened to you. Please know that your health and safety are foremost on our mind, and we rigorously test our products to be safe when used as directed. Please give us a call at (800) 879-8433. We'd like to learn more about your experience and help you further.

Sorry you feel this way after all your years of loyalty. All of our scents have been tested by our Quality Team with people like you to ensure we continue to deliver a quality scent experience you expect from Tide, and we’re sorry if you felt that this wasn’t the case. We'll be sure to share your thoughts.

We appreciate your loyalty and want you to know that alot of research, and consumer feedback, is taken into account to create products we believe everyone would love. If you are looking for the Tide Original scent we recommend trying our Tide Mountain Spring, as it is similar to the original Tide scent. Thank you so much for sharing your comments, and we'll be sure to share that you'd like to see the past version of the Tide Original scent brought back.

Thanks for sharing your Tide Laundry Powder with Original Scent purchase experience with us. Please know, your loyalty and trust is highly valued; a lot of research and consumer feedback is taken into account to create products we believe everyone would love. If you are looking for the Tide Original scent we recommend trying our Tide Mountain Spring, as it is similar to the original Tide scent. We'll be sure to share that you'd like to see the past version of the Tide Original scent brought back. Need to share more? Know we're here Mondays through Fridays, from 9 AM to 6 PM, EST. On Saturdays and Sundays we're also answering calls until 5:30 PM, EST. Our number is 1 (800) 879-8433.

We appreciate you sharing with us. Our team performs a lot of research, and we take consumers feedback into account to create products we believe everyone will love. We know how precious childhood memories are, and if you are looking for the Tide Original scent we recommend trying our Tide Mountain Spring as it is similar to the original scent. If you have any questions, or you would like to share more please feel free to give us a call at (800) 879-8433 (9:00AM-6:00PM CST).

After years of loyalty, the last thing we want you feeling is disappointed. We haven't updated our formula or scent recently, so this absolutely isn't something we'd expect. When you can, please give us a call at (800) 879-8433 so we can help further.

After using Tide for so long, we’d hate to see you go, and would like to help you further. In 2014, we did change the scent of our Tide Original powder, however, if you prefer the older scent, you might be interested in trying our Tide plus a touch of Downy Clean Breeze powder detergent. If you’d like to share more about your experience, please give us a call at 800-879-8433.

We're so sorry that one of our loyal users had this experience. We're all about exceptional laundry days, and enjoying your fabrics in comfort, so we conduct many quality and safety checks to ensure this. This isn't something we take lightly, especially if you used our Tide Powder in the past with no issues. Because we take reports like this seriously, we'd like to hear from you about this, make a report to our Safety Team, and share more about our Free & Gentle Detergent which is designed for sensitive skin. Please call us at (800) 879-8433.