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Customer reviews for Tide HE Ultra Powder Laundry Detergent (254 oz., 180 loads) for
Tide HE Ultra Powder Laundry Detergent (254 oz., 180 loads)
4.5 out of 5 stars
stars
2,060 ratings634 reviews
  1. 5 stars82% (1,679)
  2. 4 stars6% (115)
  3. 3 stars2% (44)
  4. 2 stars2% (42)
  5. 1 star9% (180)
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Showing 501-510 of 634 reviews
Apr 18, 2017
Reviewer name: Shirl2000
1 out of 5 stars
1 out of 5 stars review

I DO NOT like new scent in "Original Tide"

Been using Tide for 46 years. Purchased large box of Original Tide. After several rinses, scent was permanent. Will be donating to homeless shelter. Searching for new detergent!

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from Response From Tide

After using Tide for so long, we’d hate to see you go, and would like to help you further. In 2014, we did change the scent of our Tide Original powder, however, if you prefer the older scent, you might be interested in trying our Tide plus a touch of Downy Clean Breeze powder detergent. If you’d like to share more about your experience, please give us a call at 800-879-8433.

Jan 25, 2023
Reviewer name: Paul234
1 out of 5 stars
1 out of 5 stars review

Terrible scent

[This review was collected as part of a promotion.] The new upgraded scent is way to strong and fake smelling. Please go back to the scent from 15 years ago. That had a light clean smell.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

Thank you for sharing your thoughts regarding your recent Tide Original Powder Laundry Detergent purchase. Please know, your happiness is very important to us, and we're sorry to learn you're not a fan of our updated fragrance. We're hopeful you'll give us a call, because your comfort is very important to us, and we want to make sure we help you as best we can. We're answering calls from 9 AM to 6 PM, EST on Mondays through Fridays, and until 5:30 PM, Saturdays and Sundays. Our number is 1(800) 725-3296. Call at your convenience.

Oct 2, 2018
Reviewer name: bwest1
1 out of 5 stars
1 out of 5 stars review

New formula STINKS

After years of great laundry, now I have a smell that won't even come out after extra rinse cycle. Do you think a combo mildew/perfume smell is what people want? YUCK

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

After years of loyalty, the last thing we want you feeling is disappointed. We haven't updated our formula or scent recently, so this absolutely isn't something we'd expect. When you can, please give us a call at (800) 879-8433 so we can help further.

May 7, 2022
Reviewer name: PSWIFT
5 out of 5 stars
5 out of 5 stars review

New scent is replusive

The best thing about the old Tide original was the fact the smell was clean and faint. No one needs horrible scents to make their clothes cleaner. The smell in my laundry room makes me want to vomit. Why did you fix something that wasn't broken

Review from tide.com
Helpful?4MATU5UN14YC3700027765
May 21, 2023
Reviewer name: Nothappy123
1 out of 5 stars
1 out of 5 stars review

Tide Pods Smell is awful

Something is off. I've been using tide pods forever. Not sure if I got a bad batch but the scent is strong, bad, overwhelming. I won't be purchasing again.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from Customer Care

Thank you for sharing with us. Our team puts our products through many quality checks to ensure you get the laundry experience. We'd like to learn more about your experience, and if you would like to share please feel free to give us a call at (800) 879-8433 (9:00AM-6:00PM CST). -The Tide Team

Feb 27, 2023
Reviewer name: Amylynne
3 out of 5 stars
3 out of 5 stars review

Back to the original fragrance

How about that! Leave it alone. Great with Downey. It was fresh and clean. My neighbors loved the smell coming from my dryer vent and me to!! Enough with changing…keep the quality!

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from Fabric

Sorry you feel this way after all your years of loyalty. All of our scents have been tested by our Quality Team with people like you to ensure we continue to deliver a quality scent experience you expect from Tide, and we’re sorry if you felt that this wasn’t the case. We'll be sure to share your thoughts.

Nov 9, 2020
Reviewer name: LarryBearUSA
5 out of 5 stars
5 out of 5 stars review

Nothing like Tide

Just started using the powder again after like 20 years. The scent seems to be the true original scent. It does a great job cleaning. Tide is the best.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
May 25, 2023
Reviewer name: Jenncc
2 out of 5 stars
2 out of 5 stars review

Had to change the formula

I've used tide my whole life never had any issues and then all of a sudden the last batch seems like I'm highly allergic to it. I've changed to a diff detergent for sensitive skin and it's helped a lot . Kinda disappointed as I loved tide.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from Customer Care

We're so sorry that one of our loyal users had this experience. We're all about exceptional laundry days, and enjoying your fabrics in comfort, so we conduct many quality and safety checks to ensure this. This isn't something we take lightly, especially if you used our Tide Powder in the past with no issues. Because we take reports like this seriously, we'd like to hear from you about this, make a report to our Safety Team, and share more about our Free & Gentle Detergent which is designed for sensitive skin. Please call us at (800) 879-8433.

Sep 12, 2016
Reviewer name: carross
1 out of 5 stars
1 out of 5 stars review

Bad scent; not the original as stated on the box

Poor scent with blue crystals. NOT happy and hate what you are pushing. It is not the same. I HATE THIS ONE. I bought the original and it is NOT what you say.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from Response From Tide

We're sorry you had this experience and we'd like to learn more and see how we can help. When you have a moment, please give us a call at 855-236-3353.

Sep 25, 2018
Reviewer name: nell65
1 out of 5 stars
1 out of 5 stars review

The new formula is awful!

I will have to find another brand since Tide changed its formula and smell. Now my clothes have a horrible mildewed smell and aren't clean. Tide PLEASE go back to the original formula and smell.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

We can assure you that we haven't changed the formula or scent of our Original Powder since 2014. It's important to us that you're always getting the fresh, Tide scent you love, and we'd like to help further. Please call us at (800) 879-8433 when you can, Nell.