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Customer reviews for Tide HE Ultra Powder Laundry Detergent (254 oz., 180 loads) for
Tide HE Ultra Powder Laundry Detergent (254 oz., 180 loads)
4.5 out of 5 stars
stars
2,060 ratings634 reviews
  1. 5 stars82% (1,679)
  2. 4 stars6% (115)
  3. 3 stars2% (44)
  4. 2 stars2% (42)
  5. 1 star9% (180)
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Showing 521-530 of 634 reviews
Oct 22, 2022
Reviewer name: AG
1 out of 5 stars
1 out of 5 stars review

Horrible chemical smell!!

I thought it was just me but my family agreed the smell is intolerable. Thought maybe I just got a bad batch but it appears many other reviewers here also agree. Will be returning it and going back to using Gain.

Helpful?4MATU5UN14YC3700027765
reply from TheTideTeam

We're very sorry you're having this experience. We will let our teams know how you feel about the scent. Please know that we appreciate your input as consumer feedback is very important when we evaluate our products. If you have any questions, or if we can help you further please give us a call at (800) 879-8433.

Feb 7, 2022
Reviewer name: GoBama
1 out of 5 stars
1 out of 5 stars review

New scent is very strong, similar to Gain

I have used for Tide for years. Disappointing that such an overpowering, new scent has been incorporated. If we don't get accustomed to it when this box runs out, we will have to look for alternatives.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from Tide Team

We can't thank you enough for your years of loyalty. We want you to love your laundry every time you wash with Tide, so we're disappointed to hear this. While we completely understand that fragrance preferences and experiences are different for everyone, we'll make certain to tell our teams how you feel about the scent. We rely on consumer feedback, like yours, when making important decisions about our products, and we'll be certain to forward your comments onto our teams. In the meantime, we'd like to find a fragrance you enjoy, so when you have some time can you please reach out to us at (800) 879-8433?

Dec 14, 2023
Reviewer name: Curr500
1 out of 5 stars
1 out of 5 stars review

Stink Stank Stunk!!!!

Tide, please please please please look at the reviews and listen to your customers and give them what they want. Put this newer stinky scent to bed, everyone keeps complaining about the same thing. Do the right thing!

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from Customer Care

We appreciate your loyalty and want you to know that alot of research, and consumer feedback, is taken into account to create products we believe everyone would love. If you are looking for the Tide Original scent we recommend trying our Tide Mountain Spring, as it is similar to the original Tide scent. Thank you so much for sharing your comments, and we'll be sure to share that you'd like to see the past version of the Tide Original scent brought back.

Jun 21, 2023
Reviewer name: Tide2023
5 out of 5 stars
5 out of 5 stars review

Scoop buried in box

I would make 1 change. It is frustrating trying to dig down thru powder to get the scoop. Can it be placed at the top. I always spill a bit searching. Thank you

Review from tide.com
Helpful?4MATU5UN14YC3700027765
Apr 9, 2022
Reviewer name: momofthree2014
1 out of 5 stars
1 out of 5 stars review

Scent changed

I have used and loved Tide powder for years. My most recent box has an awful perfume smell. I'm very sensitive to scents and will be returning the box and finding a new product to use. I'm very disappointed.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

We’re sorry to hear that a loyal Tide fan like you is feeling disappointed, and we’ll be sure to pass your comments along to the rest of our team. We can assure you that a lot of thought goes into creating features that we think you’ll love. However, we do understand that preferences can vary from person to person. We did change this product in September 2021, and the perfume system upgrade adds freshness technology for a nice scent during laundry and more scent after the clothes have dried. We’d like to learn more about your experience and gather additional details for our team. When you have a moment, please give us a call at (800) 879-8433.

Jul 22, 2023
Reviewer name: Poly25
1 out of 5 stars
1 out of 5 stars review

Smells like toilet cleaner!

I used to love to scent of Tide pods but now with the new scent, my clothes and laundry smell worse than my toilet cleaner! Why why why did you change the scent?!

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from Customer Care

We appreciate your loyalty and want you to know that alot of research, and consumer feedback, is taken into account to create products we believe everyone would love. If you are looking for the Tide Original scent we recommend trying our Tide Mountain Spring, as it is similar to the original Tide scent. Thank you so much for sharing your comments, and we'll be sure to share that you'd like to see the past version of the Tide Original scent brought back.

Feb 15, 2023
Reviewer name: James71
1 out of 5 stars
1 out of 5 stars review

New Scent is Disgusting!

The new scent of Tide original is gross! I had to throw the entire box away. After 25 years of Tide I am switching to a different brand now. Why couldn't you just leave the “Original” the “Original”?!

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

Thank you for being a part of our Tide family for so long, and we appreciate you taking the time to share with us. We continuously do research and listen to consumer feedback to create products we believe everyone will love, and we understand everybody has their own preference. If you are looking for the Tide Original scent, we recommend checking out our Tide Mountain Spring. We value your feedback, and would like to hear more. When you can please feel free to give us a call at (800) 879-8433.

Mar 27, 2022
Reviewer name: Kaattee
1 out of 5 stars
1 out of 5 stars review

Terrible new scent makes product unusable

I was a lifelong Tide user but the 2022 scent "upgrade" is unbearable. It makes the whole house stink. Change it back! Until you do, you have lost this customer.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

Thanks for being such a loyal Tide user for all these years. While there hasn't been any changes in 2022, your disappointment makes us sad to hear, and we want to help. So we can make this right, please give us a call at (800) 879-8433. We hope to hear from you soon.

Nov 9, 2023
Reviewer name: formertideuser1
1 out of 5 stars
1 out of 5 stars review

HORRIBLE SMELL

Why do manufacturers feel they have to change a great product? This new smell is horrible. The entire house smells terrible and I have to rinse the clothes a second time to try to get rid of the overbearing smell. Lucky me, I bought two bottles.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from Customer Care

We appreciate your loyalty and want you to know that alot of research, and consumer feedback, is taken into account to create products we believe everyone would love. If you are looking for the Tide Original scent we recommend trying our Tide Mountain Spring, as it is similar to the original Tide scent. Thank you so much for sharing your comments, and we'll be sure to share that you'd like to see the past version of the Tide Original scent brought back.

Jul 20, 2020
Reviewer name: Amiee12341
2 out of 5 stars
2 out of 5 stars review

The powder residue left on shirts

I am a fan of Tide but I purchase large boxes in bulk and this powder left residues on our clothes. I was very disappointed and I hope the other products do not.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

We're very sorry you had that experience with our Tide Original Powder. This is not something we expect to happen, but we have some tips that should restore your clothing to excellent condition. Rinse the stained fabric under warm water immediately. Soak the garments overnight in water. Re-wash the affected garment again in your washing machine with NO laundry detergent. Wash at the highest temperature permitted by the care label. Always follow care label instructions for suggested water temperature. To keep this from happening, make sure you don't over dose the laundry detergent or overload the washer. If you have any questions, give us a call at (800) 879-8433. We're here to help.