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Customer reviews for Tide HE Ultra Powder Laundry Detergent (254 oz., 180 loads) for
Tide HE Ultra Powder Laundry Detergent (254 oz., 180 loads)
4.5 out of 5 stars
stars2,058 ratings632 reviews
  1. 5 stars82% (1,678)
  2. 4 stars6% (114)
  3. 3 stars2% (44)
  4. 2 stars2% (42)
  5. 1 star9% (180)
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Showing 471-480 of 632 reviews
Jan 9, 2024
Qdg2706
1 out of 5 stars review

New Formula

I have been using this product for decades. After using the new formula I have been breaking out in Eczema and hives all over my body. My face swole and I had to go to the hospital. What ever is in this new formula is perfumed and I'm very disappointed that I can no longer have a safe detergent to purchase.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from Customer Care

We appreciate you bringing this to our attention, and we hope you are feeling much better. Please know that your safety is our highest priority, and our team has performed numerous research, and safety tests to ensure our products are safe for use. Our recent change to our Tide Powder made it more concentrated allowing you to use less of the powder, and would not expect for you to have a reaction. If you have not done so, we recommend discontinuing use. As a member of our Tide Family for over a decade, we want to learn more about your experience, and provide you with the attention you deserve. When you can please, give us a call at (800) 879-8433, any time from 9:00AM-6:00PM EST.

Apr 19, 2021
Janicemd13
4 out of 5 stars review

New "original"scent

New "original" scent. How can Original have a New smell. I have just in the last few months been able to buy the Original powder. I loved it. So fresh so clean .Covid 19 days ..I have had touse fowl STRONG FAKE smells like your competitors have. They were making me have headaches. TIDE was fresh and clean BUT NOT now. I willbuse my new box but will hang clothes outside to dry to air out the smell. Disappointed to say the least. Would have given TIDE Origianl a 5 ⭐ if the scent had stayed the same.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
Jan 24, 2022
kst831
3 out of 5 stars review

The fragrance is overpowering now

I am beyond disappointed. I have used Tide Powder for decades and always loved that the scent was fresh but not overwhelming as we tend to be sensitive to added fragrance. Well, I was horrified when I opened and used a new box of Tide that I had been buying all along. It is so strong and the scent lingers on the clothes that it is making us sick! I bought a new box thinking, hoping, it was fluke. Nope, same. Ugh- we won't be able to use Today anymore due to this significant change. I am so upset.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

-We're very sorry this happened to you. Please know that your family's health and safety are the most important things we think about, and our products are rigorously tested to be safe when used as directed. We would like to find out more about your experience and product. When you get a moment, please call us at (800) 879-8433,

Mar 6, 2023
JJELCID
2 out of 5 stars review

It's a shame calling this "Original"

What happened to the scent everyone loved?? Why change a good thing? To save money. That's why. I'm sure I'm going to get a canned reply about how this was "researched a whole bunch to make sure..." blah blah, ad nauseum. Bring back the ORIGINAL "original" scent and I bet you'll see your reviews take a pretty big jump That said, I'm hugely disappointed by the latest formulation. The scent is not refreshing. It's overpowering. It's also not the original scent. It cleans fine I suppose. I stopped using it. Did I mention the scent....? Bring back the OG original please.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from Fabric

We pride ourselves on our customer service, and we're sorry to hear you feel this way. It's true that our scent was tested with consumers to ensure we continue to deliver the great scent experience you expect from Tide, and there's a lot we could learn from you too. We hope you'll reach out to us at (800)879-8433 to share more of your thoughts with our team.

Apr 21, 2021
jamiel2cf6
5 out of 5 stars review

I've used Tide since I was a kid living with my parents. When I moved out on my own I started using liquid because it seemed like the new cool thing. Now that I'm a mom to 3 little kids I've went back to this powder. I'm not really sure how they fit all the magic inside this box but its unbelievable. I use it for washing our floors, getting paint off the wood floors, for washing clothes, for washing just about anything. If you're trying to keep your clothes and house clean this is the only product you need.

Review from influenster.com
Helpful?4MATU5UN14YC3700027765
Sep 16, 2020
kelseyf16
5 out of 5 stars review

Love this stuff! First off if you don't follow gocleanco on Instagram do it now! She shows you all the ways to use this stuff! My personal favorite is cleaning the walls, sounds crazy but it works amazing!!! Also leaves the whole house smelling fresh and like you did laundry all did haha

Review from influenster.com
Helpful?4MATU5UN14YC3700027765
Jan 1, 2023
Angela70
1 out of 5 stars review

Smells

You keep changing your formulas and have pushed me right out from using any of your products. You changed your original scent years ago and I could not get that scent out of my clothes. I started using the unscented that doesn't work at all and I started mixing detergents. You have even done this with Downy. Good bye. You have lost a 35 year customer.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from Fabric

We're disappointed to hear this after your 35 years of loyalty. Our Quality Team is continuously working hard to improve our products to better meet the needs of loyal consumers like you. We hope you’ll share more of your thoughts at (800) 879-8433 because we’d like to learn more and see how we can help!

Jul 10, 2022
Edward5150
3 out of 5 stars review

The Smell Is Horrible

I am not sure if Tide is trying to pull a “New Coke” marketing scheme, by selling a truly horrible overwhelming scent. In other words, Tide needs to bring back the original scent, a Tide “Classic” if you will. I really don't want to go to a less effective laundry soap brand, but I must if Tide thinks that this is the correct way to go.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

We're sorry to hear that a loyal Tide fan like you is feeling this way, Edward. We can assure you that a lot of thought goes into the design of our products, though we do understand that preferences can vary. In September 2021, this product underwent a perfume system upgrade. We added freshness technology for a nice scent during laundry and more scent after the clothes have dried. We do value this feedback, and we'll be sharing it with the rest of our team. We'd also like to learn more about your experience, as well as answer any questions you may have. When you have a chance, please give us a call at (800) 879-8433.

Aug 21, 2023
Holz85
1 out of 5 stars review

So disappointed. Doesn't work for cloth diapers.

I've been using tide powder for my cloth diapers for almost 3 years and have just needed to buy more so this is my first time using the new formula. It's HORRIBLE! My cloth diapers are not getting clean at all. It's frustrating when a good thing is changed and is made worse. This has been a major complaint amongst the cloth diapering community.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from Customer Care

Firstly, thank you so much for being a loyal Tide Powder user. We're so sorry that someone such as yourself isn't happy with our new formulas. Whenever we make changes, we do extensive testing to the formula to improve your experience, especially when using the right amount of detergent for the load size. Your feedback is valuable, and we'd love to share your thoughts, especially the ones about the cloth diapers, with our team and help. Please call us at (800) 879-8433.

Apr 8, 2022
karenc420
5 out of 5 stars review

I've been using Tide

I've been using Tide ever since I can remember, the pods are great, convenient, and they get the job done. I love the brand and I also have a box of the powder tide which I use for cleaning around the house (Tide powder mixed with warm water in a bucket) It makes cleaning even the bathtub a breeze !

Review from influenster.com
Helpful?4MATU5UN14YC3700027765