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Customer reviews for Tide HE Ultra Powder Laundry Detergent (254 oz., 180 loads) for
Tide HE Ultra Powder Laundry Detergent (254 oz., 180 loads)
4.5 out of 5 stars
stars
2,060 ratings634 reviews
  1. 5 stars82% (1,679)
  2. 4 stars6% (115)
  3. 3 stars2% (44)
  4. 2 stars2% (42)
  5. 1 star9% (180)
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Showing 451-460 of 634 reviews
Apr 6, 2022
Reviewer name: lyricsorgtfo
1 out of 5 stars
1 out of 5 stars review

Smell Change

The new smell is nothing like the original, im incredibly disappointed bc i just bought 102 loads worth of this powder. i don't always use powder detergent so i actually still have some of the original scent; it's incredible how different it is; and honestly it just doesn't smell like laundry to me anymore

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

We’re sorry to hear that you’re feeling disappointed, and we’ll be sure to let our team know how you feel. Since we’re always looking to bring you the latest innovations, we did recently update this product. The perfume system upgrade adds freshness technology for a nice scent during laundry and more scent after the clothes have dried. We’d be happy to learn more about your experience, so please give us a call at (800) 879-8433 when you're able.

Dec 8, 2023
Reviewer name: Traci
1 out of 5 stars
1 out of 5 stars review

Powder detergent off scent

I changed back to powder after advised that it would prevent build up of mold in my front load washer door that the liquid detergent produces. The smell is very off setting, not like the original. It did prevent mold build up as was my original goal. Thinking I just got a bad box I bought a second smaller box. Same smell. Very deceiving saying original scent when clearly it had changed. Time to change brands. Very disappointing. If you go back to your original formula, I will be a returning customer.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from Customer Care

Traci, thank you so much for using our Tide Original Powder. We're sorry that the scent wasn't to your liking. Earlier this year, we enhanced our concentrated powder formula to allow for lower dosing per load, while still delivering powerful cleaning results. Colors and whites will have more protection due to a new soil polymer. While scent preferences will vary from person to person, your feedback is appreciated, and we'd like to ensure your voice is heard. Please call us at (800) 879-8433.

Aug 31, 2022
Reviewer name: Ellen from Alberta Canada
2 out of 5 stars
2 out of 5 stars review

Love the cleaning power, HATE the smell

I recently switched back to Tide Powder Detergent because I wasn't satisfied with my other laundry detergent and I wanted to use Tide as my overall household cleaner for washing floors, cupboards etc. Like most reviewers I was incredibly disappointed to open the box and discover that the "Original Scent" is nothing like the Tide Original that I grew up with! Old posts online suggested that Mountain Spring was the "new Original scent" but when it was available you couldn't buy it in the powder laundry detergent. Now it looks like that scent is discontinued too. It's ridiculous that a major brand would change the scent of it's products when you have decades of dedicated customers who had zero complaints. Now instead of just adding to your scent line-up you've alienated your most loyal customers. Deeply disappointed doesn't even describe it for me.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

We never want to disappoint a long-time Tide user, Ellen. We're very sorry you don't like the scent of our Tide Laundry Detergent Original Powder. While we completely understand that scent and fragrance preferences and experiences are very subjective and unique, we'll make certain to let our team know how you feel about the scent change. We would like to mention that while we know that Tide Powder is an awesome laundry detergent; we've never tested it as a floor or cupboard cleaner and cannot recommend it for those uses. If you have any questions, or if we can help you further with this, please feel free to phone us at (800) 879-8433.

May 27, 2022
Reviewer name: VirginiaK
1 out of 5 stars
1 out of 5 stars review

Hate the new scent

Have been using Tide for years and always loved the scent of clean sheets after a wash. Just bought a new box and find the scent much more perfumie and off putting, that I had to air out my sheets. WILL NOT BUY THIS AGAIN! Sad they have to change a good thing...

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

We certainly appreciate your great loyalty to Tide over the years, Virginia, and we're sorry to hear that this was your experience. We can assure you that a lot of thought goes into creating features that we think you'll love, and we'll be sure to share your comments with our team. We're always looking to bring you the latest innovations, which is why we made a perfume system upgrade in September 2021. This upgrade added freshness technology for a nice scent during laundry and more scent after the clothes have dried. We'd be happy to learn more and answer any questions you may have, so please give us a call at (800) 879-8433 when you have a chance.

Dec 23, 2022
Reviewer name: Broken Trust
1 out of 5 stars
1 out of 5 stars review

Tide New “Original Scent”

Tide has changed the original scent; you do see the problem with these words together, right? When “original” is no longer the original, there's a problem. Now I have a large box of Tide that I can't stand. And I'm supposed to try the Mountain Spring to see if that's the right one? I still think powdered Tide does the best job of cleaning of anything out there; the pods are for the birds. I'm going to be peeved if 1) Mountain Spring stinks and 2) I can't find it in powdered form. Value and Quality can't be rated higher since I have spent money on a large box of Tide that I can't stand to use!

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

Thank you for your long-term loyalty to Tide. We're sorry you don't like the scent of the Tide Original Powdered detergent. We recently upgraded the scent to provide longer lasting freshness to your fabrics. While we completely understand that scent preferences and experiences are very personal, we'll make sure to let our teams know how you feel. We're here if you have any questions, or if we can help you further. Give us a call at (800) 879-8433.

Nov 8, 2022
Reviewer name: Zeesy
1 out of 5 stars
1 out of 5 stars review

Awful Smell

Tide seems to still clean okay, but the smell is so foul that I have to stop using it. I thought it was "just me" but my husband who has sensitive skin and requires another detergent for his clothing asked me to stop using it on my own clothing because he said they smell "putrid." I agree. TIDE are you listening? Plenty of other people also loathe this new, bad odor.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

Thank you for taking the time to reach out to us about the Tide Original Powder detergent. While we completely understand that scent preferences are very personal and subjective, we'll let our teams know how you feel about the upgraded fragrance of Tide Original. If we can help further or if you have any questions please give us a call at (800) 879-8433.

May 11, 2022
Reviewer name: CV51
1 out of 5 stars
1 out of 5 stars review

Terrible Smell that Lingers

I already wrote one review on how terrible the smell is but now I must write another review. Not only is the smell horrible but it lingers and is giving me a migraine headache. I have been a faithful Tide user for 40 years and loved how it smelled. It was a clean fresh smell that was mild and pleasing to the senses. This new "Original" Tide has an overpowering perfume smell that permeates everything. In desperation I tried Tide Clean Breeze and it was even worse. It was mentioned by the manufacturer to try Tide Mountain Spring - that this is closer to the original smell. I will try it but I will probably have to stop using Tide since they are likely using this new fragrance technology in all of their products. When I was at the store today looking for another brand to try I noticed ALL the scents were overpowering --- even more so than Tide. Sadly even the more natural brands are also doing crazy strong scents. Who decided we want to smell like strong lingering perfume???

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

At Tide we want you to enjoy the superior clean and the long lasting freshness you get from our detergents. We're sorry this happened to you. Please know that your health and safety are our primary concern, and we test our products to be safe when used as directed. We'd like to learn more about your products and experience for our Safety Team. When you get a moment, could you phone us at (800) 879-8433.

Jun 4, 2022
Reviewer name: Amy04
2 out of 5 stars
2 out of 5 stars review

Too much fragrance

I have been a Tide original powder user for more years than I can remember. I liked it that it didn't have much fragrance as I am allergic to many perfumes. I am disappointed with this product and will have to find another brand to use. Please bring back the original formula!

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

Amy, we never want to see a loyal Tide Fan leave us. Please know your health and safety are very important to us, and we thoroughly test our products to be safe when used as directed. If fragrances are what is giving you pause, we'd like to recommend our Tide Free & Gentle Powdered detergent. It's everything you want from our Tide, with none of the fragrance or dye. If you have any questions, or if we can help you with this, please give us a call at (800) 879-8433.

May 30, 2020
Reviewer name: EmbracingLife
5 out of 5 stars
5 out of 5 stars review

It's the BEST!!!

I always throw my slippers away, because they never come clean....until I decided to use the powder detergent my daughter bought....No more throwing away slippers; no more pet smell in my Chloe's clothes and my whites are brighter without using bleach!! Powder is definitely the BEST!!!

Helpful?4MATU5UN14YC3700027765
Aug 22, 2020
Reviewer name: shannond9584
5 out of 5 stars
5 out of 5 stars review

I recently purchased tide again because I'm going to be cloth diapering with this child. I fell in love again, I forgot how great the cleaning power is, it smells fantastic. It's more expensive but I feel you don't need to use as much as cheaper brands.

Review from influenster.com
Helpful?4MATU5UN14YC3700027765