Customer reviews for Tide HE Ultra Powder Laundry Detergent (254 oz., 180 loads) forNeeds Adjustments
The blue dye is unnecessarily dark. The scent is heavy and reminds one of low-quality discounted brands. The formula causes itching and other skin irritation. Please consider changing the formula to include less dye, more appealing scent, and less harsh chemicals.
We hope you're feeling better. You're health and safety is what matters most to us, and while all our ingredients are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven't already, we recommend you discontinue use of this box and/or seek medical attention if symptoms worsen or do not resolve. Please reach out to us at your earliest convenience, we'd like to collect further details from you about your experience. You can reach us Monday through Friday, 9:00am - 6:00pm EST, at 1-800-879-8433. Thank you, and we look forward to hearing from you.
What's with the smell?
I thought I was having a problem with my sense of smell until I read the scent was changed. The box was in the trunk of my car and the awful smell was overwhelming as I drove home. I'm using it with an extra rinse, but I will try a different brand of detergent next time. The product was fine before so why the change? For a product this expensive I expect much better.
When it comes to Tide we always want to make sure you're getting the best clean possible, so it makes us sad to hear the scent of Tide Original isn't the one for you. We appreciate you sharing this with us, and we'll be sure to share this with our team that you prefer the old fragrance. If you have questions or would like to share more, give us a call at (800) 879-8433.
Awful Smell
Tide seems to still clean okay, but the smell is so foul that I have to stop using it. I thought it was "just me" but my husband who has sensitive skin and requires another detergent for his clothing asked me to stop using it on my own clothing because he said they smell "putrid." I agree. TIDE are you listening? Plenty of other people also loathe this new, bad odor.
Thank you for taking the time to reach out to us about the Tide Original Powder detergent. While we completely understand that scent preferences are very personal and subjective, we'll let our teams know how you feel about the upgraded fragrance of Tide Original. If we can help further or if you have any questions please give us a call at (800) 879-8433.
If it ain't broke don't fix it!
To say I'm disappointed is an understatement. I have been a loyal Tide Powder Detergent user for over 20 years and recently after purchasing a box I noticed a difference in scent and thought it was a fluke until my husband purchased another box and confirmed my Suspicions. The new scent is overwhelming and the aftermath of the scent after washing is not the same. Tide powder detergent is the reason I loved doing laundry and made it one of my favorite chores to do now that is all gone. Please go back to the original scent I don't want to have to change my laundry detergent.
We never, ever want to disappoint a loyal Tide user, especially one that has been with us for over 20 years! We're very sorry you don't like the new scent of our Tide Powdered detergent. While we completely understand that scent and fragrance preferences are very subjective and personal, we'll make certain to let our team know how you feel. We rely on consumer input, just like yours, when it comes to evaluating products and changes. If you have any questions, or if we can help you further, please give us a call at (800) 879-8433.
Repeated blue stains
The new concentrated powder seems to be causing the blue dye in our clothes (even the old ones) to run and stain other clothes repeatedly. Never had this problem before with Tide HE powder. I have a front loading machine and use the correct amount in cold water. What's wrong?
I'm sorry you had stains. What you’re describing is unusual and I’m sharing your comments with the rest of the team. Stains may occur if the colorant in the product came into direct contact with wet fabric. This usually happens when wash water is too cold (below 60 degrees F) and product is not properly dissolved and/or placed directly on top of clothing. Please be assured, these stains are NOT permanent. The dyes in our products are water soluble and will be removed by rewashing in hottest water safe for fabric with recommended amount of same detergent. At times, you may need more than one rewashing to completely remove. If you have further questions feel free to call us at (800) 879-8433. Thanks!
Change to Tide "Original" product
I have used Tide Original powder detergent for a number of years and was surprised to find that the last box I purchased has a STRONG and VERY UNPLEASANT scent. I do not understand why this change has been made to what was a very good product. Labeling it as Tide Original is misleading. I'm planning to return this box to the store and look for a different brand of laundry detergent. Please consider offering the previously labeled Tide Original product again!
We truly appreciate your loyalty to Tide, but we're sorry to hear you're disappointed with your recent purchase. The Tide Original Powder perfume system upgrade is designed to add freshness technology for a nice scent during laundry and more scent after the clothes have dried, but we understand that preferences vary from person to person, so we appreciate you taking the time to share your feedback. We'd like to learn more and help with this, so please give us a call at (800) 879-8433.
Love the cleaning power, HATE the smell
I recently switched back to Tide Powder Detergent because I wasn't satisfied with my other laundry detergent and I wanted to use Tide as my overall household cleaner for washing floors, cupboards etc. Like most reviewers I was incredibly disappointed to open the box and discover that the "Original Scent" is nothing like the Tide Original that I grew up with! Old posts online suggested that Mountain Spring was the "new Original scent" but when it was available you couldn't buy it in the powder laundry detergent. Now it looks like that scent is discontinued too. It's ridiculous that a major brand would change the scent of it's products when you have decades of dedicated customers who had zero complaints. Now instead of just adding to your scent line-up you've alienated your most loyal customers. Deeply disappointed doesn't even describe it for me.
We never want to disappoint a long-time Tide user, Ellen. We're very sorry you don't like the scent of our Tide Laundry Detergent Original Powder. While we completely understand that scent and fragrance preferences and experiences are very subjective and unique, we'll make certain to let our team know how you feel about the scent change. We would like to mention that while we know that Tide Powder is an awesome laundry detergent; we've never tested it as a floor or cupboard cleaner and cannot recommend it for those uses. If you have any questions, or if we can help you further with this, please feel free to phone us at (800) 879-8433.
Missing the distinct Tide Original Scent
I wanted to switch back to tide powder as I have fond memories of the Original Scent my grandmother used to use. After purchasing and realizing the smell had changed, I did some digging around to find Tide changed their scent a couple years back. This new smell is awful. I'm switching back to Purex.
We're very sorry you had this experience. While we completely understand that fragrance preferences and experiences are different for everyone, we'll make certain to tell our teams how you feel about the scent. If you're looking for a scent more like your memories, you may want to check out our Tide Mountain Spring scented detergents. If you have any questions, of if we can help you further, please give us a call at (800) 879-8433.
This product is essentially unusable for my family now. After using nothing but this for a decade, we can't stand the smell and it just cakes up in my washer's detergent dispenser. It's honestly fascinating (and not in a good way) that it can cause the amount of stink it does when so little of it reaches the actual laundry. I used it on our bedding and it's been triggering my husband's allergies to the point of misery. Why fix what didn't need fixing? Was it even tested before being put it into production?
We're very sorry this happened to you and your husband. Please know that your entire family's health and safety is very important to us, and we regularly test our products to be safe when used as directed. We're here to help you and would like to get some information from you about the product. When you get a moment, could you give us a call at (800) 879-8433.
I recently purchased tide again because I'm going to be cloth diapering with this child. I fell in love again, I forgot how great the cleaning power is, it smells fantastic. It's more expensive but I feel you don't need to use as much as cheaper brands.