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Customer reviews for Tide HE Ultra Powder Laundry Detergent (254 oz., 180 loads) for
Tide HE Ultra Powder Laundry Detergent (254 oz., 180 loads)
4.5 out of 5 stars
stars
2,060 ratings634 reviews
  1. 5 stars82% (1,679)
  2. 4 stars6% (115)
  3. 3 stars2% (44)
  4. 2 stars2% (42)
  5. 1 star9% (180)
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Showing 441-450 of 634 reviews
May 1, 2024
Reviewer name: runybill
1 out of 5 stars
1 out of 5 stars review

Horrible smell!

After reading all these bad reviews on the new "original" Tide, I now realize it's not in my head, it's the Tide!! Why would you change a scent that's been around and loved by so many for decades with a scent that is overwhelming, sickening, and headache-inducing to a LOT of people??!! So many of the reviewers also say that they've used Tide for years with no allergic reactions, but suddenly with the new "original" formula, they're having suddenly having allergic reactions. You keep saying "we put a lot of research into creating something everyone will like," "your satisfaction/safety is important to us," "use Tide Pods Mountain Spring scent, which is similar to the original scent," blah, blah, blah, on and on. Who are all these people you performed research with?? You didn't ask for my input, and it's obvious from most of the reviews about the new smell/formula, you didn't ask them for their input either! Instead of changing up something that's been a great, reliable staple product for us and past generations for so long, why not just, ya know, create a new fragrance/formula, and keep the REAL original fragrance/formula on the shelf as an option instead of replacing it with some inferior product. Let the people decide if they want to switch to the new smell and formula, and those of us who have depended on the REAL original product can keep using what we've known and loved for so long. The people have spoken! Please listen to us!! You are losing customers right and left over this. Is it worth it? Do you even care, or are we just a number??

Review from tide.com
Helpful?4MATU5UN14YC3700027765
Aug 11, 2022
Reviewer name: grambam
2 out of 5 stars
2 out of 5 stars review

New Formula Stinks

From the negative reviews here and other cleaning social media posts, you should seriously consider bringing back the old Original Acti-Lift formula. It's not just a laundry product to many, it's also a household cleaning product. I sure miss that good clean scent. This new Fast Dissolve "original" stinks. My clothes do not smell clean nor does my house after I mop. Please, I really don't want to switch to Gain. Please bring back the former scent.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

We're sorry to hear that you're not a fan of our upgraded scent. Your feedback is important to us, and since we do many tests to get our upgrades and scents just right, we'd love to hear your thoughts and share them with our team. When you're free, please give us a call at (800) 879-8433.

Dec 16, 2023
Reviewer name: Beckie2023
1 out of 5 stars
1 out of 5 stars review

Hate the scent

I've been using Tide Original powder for decades. A year or so ago, they changed the scent. I am allergic to perfumes, and cannot tolerate the new scent. I've seen many reviews that say the same. Bring back the original scent, and I'll return. But for now, no more Tide. :(

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from Customer Care

Thank you for sharing your experience with us. Our team is continuously researching, and taking in consumer feedback to help us improve our products. We understand how important it is to have a product you can trust, and we'll be sure to pass along your feedback in bringing back the original scent with our team. We'd like to learn more about your feedback, and would appreciate you giving us a call at (800) 879-8433. -The Tide Team

Mar 24, 2023
Reviewer name: Happy Wife 71
3 out of 5 stars
3 out of 5 stars review

LOVE IT!!!

I was afraid to by the original powder due to all of the complaints about the "new" scent. Honestly I love it. To be fair I hate when they mess around with an old standard. It it's not broken don't fix it i always say. But this still is the power house standard of what clean should be. All in all buy it, try it and if your not happy return it.

Helpful?4MATU5UN14YC3700027765
Feb 12, 2022
Reviewer name: Ap2022
1 out of 5 stars
1 out of 5 stars review

Terrible new scent

There scent is horrific ! I've never had a reaction to any detergent or fragrance in my life, but I do to this new tide fragrance! The scent is absolutely way too strong, how this passed testing I have no idea. It is disgusting. I shocked that a top company like this would change such a good product to such an awful one. Tide is losing customers fast unless they change it back

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

We're sorry that this has been your experience, and we hope you're feeling better. We can assure you that safety is our priority here at Tide, and all of our products have been thoroughly evaluated to be safe when used as directed. A lot of thought goes into the design of our products, and we upgraded this perfume system so that you can enjoy even more freshness. We do value this feedback, and we'll be sure to pass your comments along. We'd like to gather some more details for our Safety Team, so please give us a call at (800) 879-8433 when you're able.

Apr 29, 2021
Reviewer name: BK04282021
1 out of 5 stars
1 out of 5 stars review

NOT the original scent that I remember

For years the smell of the original Tide was something that I always looked forward to. I finally am able to afford to buy Tide powder again only to find out it is NOT the same! I'll finish up the box that I just bought but will be switching to something else. So sad.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

Your loyalty means the world to us, so the last thing we want is for you to be disappointed! We appreciate your honest feedback about the scent, so we'll be sure to share it with our team. If you want to chat more about this, so we can help, just give us a call at: (800) 879-8433 when you get a chance!

Apr 18, 2017
Reviewer name: Ruth580
2 out of 5 stars
2 out of 5 stars review

Not worth the money

I've been a frequent buyer of Tide, but haven't been satisfied with the smell, so I've been buying Gain dryer sheets to improve the smell of my laundry. I'm definitely not buying Tide anymore, I'm saving money by buying Gain detergent, since I'm already using Gain dryer sheets!

Helpful?4MATU5UN14YC3700027765
Mar 6, 2023
Reviewer name: JJELCID
2 out of 5 stars
2 out of 5 stars review

It's a shame calling this "Original"

What happened to the scent everyone loved?? Why change a good thing? To save money. That's why. I'm sure I'm going to get a canned reply about how this was "researched a whole bunch to make sure..." blah blah, ad nauseum. Bring back the ORIGINAL "original" scent and I bet you'll see your reviews take a pretty big jump That said, I'm hugely disappointed by the latest formulation. The scent is not refreshing. It's overpowering. It's also not the original scent. It cleans fine I suppose. I stopped using it. Did I mention the scent....? Bring back the OG original please.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from Fabric

We pride ourselves on our customer service, and we're sorry to hear you feel this way. It's true that our scent was tested with consumers to ensure we continue to deliver the great scent experience you expect from Tide, and there's a lot we could learn from you too. We hope you'll reach out to us at (800)879-8433 to share more of your thoughts with our team.

Jan 8, 2024
Reviewer name: mgjmanteo
1 out of 5 stars
1 out of 5 stars review

The new scent gives me a headache!

I've been a loyal Tide original user for over 2 decades but the new scent is so horribly overpowering that I get a headache. I had to put my clothes back through the wash cycle without detergent TWICE just to lower the scent enough to be able to wear them.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from Customer Care

Thank you for being a part of our Tide Family for over two decades. Please know that our team is always researching, and performing safety tests to improve and ensure our products are safe. We understand that everyone has their own scent preference, and appreciate you sharing that the upgraded Tide Original Scent was too strong. If you have not done so we recommend discontinuing use if you are having a headache. The best way to remove the scent from your clothes is to re-wash your clothes with detergent or using one cup of vinegar. We want to gain a better understanding of your experience, and would appreciate you giving us a call at (800) 879-8433, any time from 9:00AM-6:00PM EST. -The Tide Team

Oct 22, 2023
Reviewer name: Alc717
1 out of 5 stars
1 out of 5 stars review

I'm not buying Tide ever again

I'm so disappointed in the new Tide scent. It smells like a cheap chemical dominated product. We are being gaslighted by efficiency experts who study environmental issues and I don't believe they can't do better. People like fragrance and somehow anything that brings life and joy they seem to ban- misery loves company. I'm not purchasing anymore.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from Customer Care

We're sorry to hear that you're feeling disappointed. We can assure you that we put a lot of thought into our scents, though we do understand that preferences can vary from person to person. We do value your feedback, and your comments will be shared with the rest of our team. We'd also like to learn more about your experience, so please give us a call at (800) 879-8433 when you can.