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Customer reviews for Tide HE Ultra Powder Laundry Detergent (254 oz., 180 loads) for
Tide HE Ultra Powder Laundry Detergent (254 oz., 180 loads)
4.5 out of 5 stars
stars
2,059 ratings633 reviews
  1. 5 stars81% (1,678)
  2. 4 stars6% (115)
  3. 3 stars2% (44)
  4. 2 stars2% (42)
  5. 1 star9% (180)
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Showing 431-440 of 633 reviews
Apr 18, 2017
Ruth580
2 out of 5 stars review

Not worth the money

I've been a frequent buyer of Tide, but haven't been satisfied with the smell, so I've been buying Gain dryer sheets to improve the smell of my laundry. I'm definitely not buying Tide anymore, I'm saving money by buying Gain detergent, since I'm already using Gain dryer sheets!

Helpful?4MATU5UN14YC3700027765
Feb 22, 2022
teddysanmom
1 out of 5 stars review

Change of Scent 2022

Hello - I too have been using Tide powder for several years and been happy with the performance of the product. I recently purchased what I thought was the same Tide Power (rated for HE washers) and am overwhelmed by the heavily perfumed smell emanating from the clothes that I have washed. I am not one to be affected by odors but I can tell you, this is so heavily scented, it is really awful and it definitely is bothering me! Especially when I wash my re-wearable face masks. It is terrible and I too with all these other customers urge you to return to the other formula. #ifitaintbroke !!

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

Your loyalty over the last several years is extremely appreciated, and please know we're sorry to hear you aren't happy with the Tide Powder Original scent change. Your safety is our number one priority, and all of our products are thoroughly evaluated to make sure they're safe when used as directed, so we'd like to learn more about your experience to share with our Safety Team. Please give us a call at (800) 879-8433.

Jan 22, 2023
Bigfan1
3 out of 5 stars review

The Nose Knows

I am a big fan of Tide products. I usually use Pods but in effort to save water used in Pods, I switched to Original powder. My complaint is that it does not have that Original Scent smell. It lacks a smell. Tide original would fill our laundry room with a wonderful scent before. I do like the efficiency with cleaning our laundry. I am thankful that has not changed. Glad to read your team is working on this. Meanwhile I will hang in there.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from Fabric

We’re sorry to hear this and will share your thoughts with our Quality Team! It may be helpful to know that the number of pacs necessary to achieve a stronger scent depends on the load size. Adding an extra pac should provide you with the results you're looking for!

Apr 3, 2022
JudyW73
1 out of 5 stars review

Change to Tide "Original" product

I have used Tide Original powder detergent for a number of years and was surprised to find that the last box I purchased has a STRONG and VERY UNPLEASANT scent. I do not understand why this change has been made to what was a very good product. Labeling it as Tide Original is misleading. I'm planning to return this box to the store and look for a different brand of laundry detergent. Please consider offering the previously labeled Tide Original product again!

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

We truly appreciate your loyalty to Tide, but we're sorry to hear you're disappointed with your recent purchase. The Tide Original Powder perfume system upgrade is designed to add freshness technology for a nice scent during laundry and more scent after the clothes have dried, but we understand that preferences vary from person to person, so we appreciate you taking the time to share your feedback. We'd like to learn more and help with this, so please give us a call at (800) 879-8433.

Aug 27, 2022
SharonMom3
5 out of 5 stars review

Powder Comeback!

People, you need to really go back and revisit the powder especially if you have a high efficiency machine. First of all its more environmentally friendly with a cardboard box and less water in the manufacturing process. Second, have you looked at amounts? You need only a little bit. Next, it dissolves beautifully!! Now this is where I had issue in the past, I'd find some undissolved granules-but not anymore. And the smell is quite fresh and clean and not overpowering. Of course it deep cleans and clothes look great as always with Tide. So, I really, really think Tide Original powder is an excellent product and if you haven't tried it recently you definitely should!

Review from tide.com
Helpful?4MATU5UN14YC3700027765
Jul 18, 2023
LeahM
1 out of 5 stars review

Please change the scent back to the original

I've tried to self adjust with the new scent but I just can't. As much as I love tide. I've literally used it my whole life (36 years) ! But I can't anymore. I'm breaking up with tide until the old original scent comes back. Seriously if it ain't broke, why fix it?! Tide was the BEST laundry detergent hands down. No question. And then you tried to make it even better by fixing it, but you broke it. Along with my heart 😔

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from Customer Care

We appreciate your loyalty over the past 36 years and want you to know that alot of research, and consumer feedback, is taken into account to create products we believe everyone would love. If you are looking for the Tide Original scent we recommend trying our Tide Mountain Spring, as it is similar to the original Tide scent. Thank you so much for sharing your comments, and we'll be sure to share that you'd like to see the past version of the Tide Original scent brought back.

Dec 23, 2022
Broken Trust
1 out of 5 stars review

Tide New “Original Scent”

Tide has changed the original scent; you do see the problem with these words together, right? When “original” is no longer the original, there's a problem. Now I have a large box of Tide that I can't stand. And I'm supposed to try the Mountain Spring to see if that's the right one? I still think powdered Tide does the best job of cleaning of anything out there; the pods are for the birds. I'm going to be peeved if 1) Mountain Spring stinks and 2) I can't find it in powdered form. Value and Quality can't be rated higher since I have spent money on a large box of Tide that I can't stand to use!

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

Thank you for your long-term loyalty to Tide. We're sorry you don't like the scent of the Tide Original Powdered detergent. We recently upgraded the scent to provide longer lasting freshness to your fabrics. While we completely understand that scent preferences and experiences are very personal, we'll make sure to let our teams know how you feel. We're here if you have any questions, or if we can help you further. Give us a call at (800) 879-8433.

Mar 17, 2022
Jessa555
1 out of 5 stars review

This product is essentially unusable for my family now. After using nothing but this for a decade, we can't stand the smell and it just cakes up in my washer's detergent dispenser. It's honestly fascinating (and not in a good way) that it can cause the amount of stink it does when so little of it reaches the actual laundry. I used it on our bedding and it's been triggering my husband's allergies to the point of misery. Why fix what didn't need fixing? Was it even tested before being put it into production?

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

We're very sorry this happened to you and your husband. Please know that your entire family's health and safety is very important to us, and we regularly test our products to be safe when used as directed. We're here to help you and would like to get some information from you about the product. When you get a moment, could you give us a call at (800) 879-8433.

Feb 21, 2024
FWallus
2 out of 5 stars review

Bothered by new formula powder

I have used Tide original for over 15 years and the powder for at least 10. I bought the new version and the smell is so strong it aggravated my asthma. My skin is bothered by the powder too, even when I wash my hands right after scooping it. I don't know what changed but I might have to switch to something else because it's too much for me.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from Customer Care

Thank you for your feedback on Tide Original Powder, FWallus. And thanks also for your many years of loyalty! Just so you're aware, our original powder was enhanced in April 2023 making it a concentrated powder formula to allow for lower dosing per load, while still delivering powerful cleaning results. Colors and whites also have more protection due to a new soil polymer. Because your health and safety are paramount to us, please discontinue further use and give us a call at (800) 879-8433. We'd like to gather some information on your Tide Powder carton and help you.

Jul 1, 2022
amanda49322
1 out of 5 stars review

Please return to original "original" scent

I've loved using Tide powder for more than just my laundry, but now I am in search for a new all-purpose cleaner. The newly formulated Original scent is extremely unpleasant and it lingers in the clothes when I wash them. I am wasting money and electricity and time because I am running an extra rinse/spin cycle on all my clothes to help minimize the smell (this works a little bit). If Tide listens to its customers and scraps this scent, this once-loyal customer will come back.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

-We never want to disappoint a loyal Tide consumer, like you Amanda. We're very sorry you don't like the new scent of Tide Powder Laundry Detergent. We will make certain to let our teams know how you feel. We value your input. If you have any questions, or if we can help you further with this, please feel free to give us a call at (800) 879-8433. We're here for you.