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Customer reviews for Tide HE Ultra Powder Laundry Detergent (254 oz., 180 loads) for
Tide HE Ultra Powder Laundry Detergent (254 oz., 180 loads)
4.5 out of 5 stars
stars2,058 ratings632 reviews
  1. 5 stars82% (1,678)
  2. 4 stars6% (114)
  3. 3 stars2% (44)
  4. 2 stars2% (42)
  5. 1 star9% (180)
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Showing 421-430 of 632 reviews
Oct 5, 2022
Morris
1 out of 5 stars review

Skin irritation!

Been loosing sleep over itchy skin after using Tide for 20 years… went to the doctor and we couldn't figure out why ive been having a allergic reaction. Googled if Tide changed their formula recently and well. Found my answer. Good job guys. You ruined and good thing and caused me physical pain. Never again.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

Morris, we're very sorry this happened to you. Please know that your health and safety are the most important things we think about at Tide, and we thoroughly test our products to make sure they are safe when used as directed. We'd like to learn more about your experience for our Safety Team. When you get a moment could you give us a call at (800) 879-8433.

Dec 8, 2023
Traci
1 out of 5 stars review

Powder detergent off scent

I changed back to powder after advised that it would prevent build up of mold in my front load washer door that the liquid detergent produces. The smell is very off setting, not like the original. It did prevent mold build up as was my original goal. Thinking I just got a bad box I bought a second smaller box. Same smell. Very deceiving saying original scent when clearly it had changed. Time to change brands. Very disappointing. If you go back to your original formula, I will be a returning customer.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from Customer Care

Traci, thank you so much for using our Tide Original Powder. We're sorry that the scent wasn't to your liking. Earlier this year, we enhanced our concentrated powder formula to allow for lower dosing per load, while still delivering powerful cleaning results. Colors and whites will have more protection due to a new soil polymer. While scent preferences will vary from person to person, your feedback is appreciated, and we'd like to ensure your voice is heard. Please call us at (800) 879-8433.

Jul 8, 2022
Mad Max
3 out of 5 stars review

Why

I recently decided to go back to an old favorite and was in for a surprise. When I opened the box there was a new scent and it's horrible. Honestly, it stinks to me and apparently a lot of other people who loved the old scent. If we want to use febreeze we could add it ourselves or offer it with the febreeze scent you like. I beg you to change it back to the original. I looovvveeeddd the way it made my clothes smell without adding all of these new additives. Listen to your customers and go back to the old recipe please. You may lose more consumers.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

Thanks so much for sharing your feedback with us. We're sorry that you're not a fan of our Tide Original Powders upgraded scent. Whenever we make these changes, we do many tests to get the new scent just right. Although scents a preference, we'd still love to hear your thoughts about this. When you have a moment, please give us a call at (800) 879-8433.

Jul 20, 2022
PersonWithASenseOfSmell
1 out of 5 stars review

The one and only and now it's garbage

I've had issues, sensitivity to scents, etc with many detergents but this was my go to. Load after load of the tide original powder. And now it smells like garbage and my clothes seriously seem less clean. Who does that?! Go mess with your dumb pods and leave this alone. I can barely tolerate that nasty smell. There is NO reason to pick the name brand anymore.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

We're very sorry you had this experience. While we completely understand that everyone has very subjective and unique scent preferences, we'll make certain to let our team know how you feel about the new scent of Tide Powder. In the meantime, if you have any questions, or if we can help you further, please give us a call at (800) 879-8433.

Apr 21, 2021
jamiel2cf6
5 out of 5 stars review

I've used Tide since I was a kid living with my parents. When I moved out on my own I started using liquid because it seemed like the new cool thing. Now that I'm a mom to 3 little kids I've went back to this powder. I'm not really sure how they fit all the magic inside this box but its unbelievable. I use it for washing our floors, getting paint off the wood floors, for washing clothes, for washing just about anything. If you're trying to keep your clothes and house clean this is the only product you need.

Review from influenster.com
Helpful?4MATU5UN14YC3700027765
Apr 17, 2022
NoMoreTideforMe
1 out of 5 stars review

The new SCENT STINKS!!!!!

I've been using Tide HE powdered detergent for years and years. I avoid GAIN because it's scent is nauseating. Now I've got to find another product. Not everyone likes scented clothing and, well, you've managed to "take the cake" of messing up a perfect product. I'll be looking for another brand.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

We're sorry to hear that a loyal Tide fan like you feels this way. We can assure you that a lot of thought goes into the features of our laundry detergent, and we're always looking to bring you the latest in innovations. In September 2021, this product had a perfume system upgrade that adds freshness technology for a nice scent during laundry and more scent after the clothes have dried. We'd like to mention that we do offer our Free & Gentle powder detergent, which is unscented. We'll be sure to let our team know how you feel about this change, and we'd like to learn more about your experience. When you have a moment, please give us a call at (800) 879-8433.

Jan 9, 2024
Qdg2706
1 out of 5 stars review

New Formula

I have been using this product for decades. After using the new formula I have been breaking out in Eczema and hives all over my body. My face swole and I had to go to the hospital. What ever is in this new formula is perfumed and I'm very disappointed that I can no longer have a safe detergent to purchase.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from Customer Care

We appreciate you bringing this to our attention, and we hope you are feeling much better. Please know that your safety is our highest priority, and our team has performed numerous research, and safety tests to ensure our products are safe for use. Our recent change to our Tide Powder made it more concentrated allowing you to use less of the powder, and would not expect for you to have a reaction. If you have not done so, we recommend discontinuing use. As a member of our Tide Family for over a decade, we want to learn more about your experience, and provide you with the attention you deserve. When you can please, give us a call at (800) 879-8433, any time from 9:00AM-6:00PM EST.

Jul 16, 2022
Overwhelmed
2 out of 5 stars review

It's not "Original" when you change it!

I can't recall when I began using tide laundry detergent. College perhaps.. It's been at least 20 years. I now have to end this relationship. One of us changed for the worst and it wasn't me. Why, why, WHY do marketing people believe successful things MUST be changed? Did sales of original tide decrease during the pandemic? Very unlikely... Anyways, the new "improved" yet unannounced change has left me with clothes smelling so strongly I cannot wear them and have to store them in my garage. The smell began to overwhelm my entire 2400 Sq ft house with just a single laundry basket of clothes. I tried washing again with just warm water and double rimsing in both my top-load and HE machines. Natural fibers do better but I fear I'll have to donate and replace several hundred dollars of synthetic fabric athletic training clothes. I can't breath in that much smell. Who on earth convinced a corporate board this was a BETTER let alone a good idea?! We already smell like shampoo, soaps

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

We're sorry to hear that one of our loyal fans doesn't like the enhanced Tide Powder smell. Whenever we make these important decisions, we do extensive testing to ensure it's just right for our new users and old fans alike. We'd love to hear from you about this, and we'd like to hear your thoughts about this change. Please give us a call at (800) 879-8433.

Feb 8, 2023
Derek75
1 out of 5 stars review

Tide Original now with a new STENCH!

Please fire whoever decided to change the Original Scent Tide powder to whatever horrific stench this nightmare is. My family has been using Tide since the 70's and never had a problem. Now, even after leaving the box in the garage for 2 weeks it still reeks of a chemical spill. On top of that, the smell won't leave the clothes even after repeated washings (4) without any detergent! Please go back to the Original formula and save the "updates" for other products designed for heavy smokers who live next to landfills. Also, your responses to comments are ridiculous when you read over the literally hundreds of negative reviews on this page. LISTEN TO YOUR ACTUAL CUSTOMERS!!! (And yes, I know how ridiculous it is to be shouting on a detergent review!)

Review from tide.com
Helpful?4MATU5UN14YC3700027765
Jun 19, 2024
steamedham
1 out of 5 stars review

Terrible recurrent vaginitis from new formula

Count me among the many people here stating that they suffered health problems from the new formula. I had symptoms similar to UTIs, BV, and/or yeast for several months but test after test came back negative. I thought I was going insane. Turned out to be my laundry detergent and resolved as soon as I switched.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from Customer Care

We're so sorry to hear you've had this experience, and are so glad you're feeling better. Please know, our products have many safety checks in place to ensure they're safe to use as directed. We would recommend you discontinue using the Tide Original Powder detergent, as you've mentioned you've already done. In 2023, we did make some changes to the formula to concentrate the powder to allow for lower dosing per load, while still delivering powerful cleaning results, however. So that we can help you further, please give us a call at (800) 879-8433.