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Customer reviews for Tide HE Ultra Powder Laundry Detergent (254 oz., 180 loads) for
Tide HE Ultra Powder Laundry Detergent (254 oz., 180 loads)
4.5 out of 5 stars
stars2,058 ratings632 reviews
  1. 5 stars82% (1,678)
  2. 4 stars6% (114)
  3. 3 stars2% (44)
  4. 2 stars2% (42)
  5. 1 star9% (180)
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Showing 411-420 of 632 reviews
Nov 8, 2022
Zeesy
1 out of 5 stars review

Awful Smell

Tide seems to still clean okay, but the smell is so foul that I have to stop using it. I thought it was "just me" but my husband who has sensitive skin and requires another detergent for his clothing asked me to stop using it on my own clothing because he said they smell "putrid." I agree. TIDE are you listening? Plenty of other people also loathe this new, bad odor.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

Thank you for taking the time to reach out to us about the Tide Original Powder detergent. While we completely understand that scent preferences are very personal and subjective, we'll let our teams know how you feel about the upgraded fragrance of Tide Original. If we can help further or if you have any questions please give us a call at (800) 879-8433.

Nov 24, 2013
JoeyPA
3 out of 5 stars review

Ultra Tide HE Powder Residue

Just recently purchased a new GE top load HE washer, as well as a box of the Ultra Tide HE Powder. With each load that I have washed so far with the Tide powder detergent, I have had some sort of white residue left on the item being washed, in blotches or spots. The extra rinse feature was also on. To make sure it wasn't the washer I re-ran each load individually with Tide HE with Acti-Lift liquid and the residue was gone. Mind you that both detergents are being added through the HE detergent dispenser, as well as the same wash settings being used, that also goes for wash water temperature at warm water for the wash cycle or above. Please reply with help. Could I exchange the powder with you for the liquid that seems to work?

Review from tide.com
Helpful?4MATU5UN14YC3700027765
Mar 15, 2022
cait27
1 out of 5 stars review

The new scent is awful

We've been using Orignal Tide powder for ages, because it works great and smelled nice. The new scent is horrible. It smells like cheap perfume or air freshener and gives me an instant headache. The old scent was so light and never gave me headaches. The new one lingers on everything, including my baby's skin which never used to happen. It completely ruined two bibs (I've soaked them in vinegar, rewashed them, etc — nothing makes it better). I will never buy this again (unless the old scent is restored). Super disappointing since it works so well.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

We’re sorry a loyal Tide fan like you is having this experience, Cait, and we hope you’re feeling better. Since safety is our top priority, we can assure you that all of our products have been thoroughly evaluated to be safe when used as directed. We’ll be sure to pass your comments along to the rest of our team. Also, we’d like to mention that we did update our Tide Original powder detergent, and the perfume system upgrade adds freshness technology for a nice scent during laundry and more scent after the clothes have dried. If you’d like to remove this scent from your clothes, we suggest rewashing your items in the hottest water temperature safe for the fabric, and if the items are bleach-safe, use bleach as well. We’d like to gather some more details for our Safety Team, so please give us a call at (800) 879-8433 when you have a moment.

Apr 2, 2024
HC727
1 out of 5 stars review

ITCHY, STINKY PRODUCT

I had been a devoted, faithful Cheer Powder user for my entire adult life (over 40 years) until a group of intelligent individuals at the parent company decided to end it's advertising and, later, stop producing it entirely (way to go, people). My grandmother had been a Tide Original Powder user for many decades. In years past, Tide Original was my backup brand for periods of time when Cheer Powder wasn't available. Recently, I bought a box, expecting the same old Tide Original that I grew up with and had been known to enjoy in years past. I couldn't use it -- had to give it to a neighbor (who has since thrown it out -- can't use it, either). The smell is now strong and offensive compared to the true, old school Tide Original and it makes us itch really bad. I read the directions to ensure I was using the product correctly. No dice. That stuff is just plain awful. Again, way to go: First, you discontinue Cheer Powder and now you've ruined my backup detergent, as well....

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from Customer Care

We appreciate you giving us a try and for your grandmother’s years of loyalty. Consumer feedback is taken into account to create changes that we believe everyone would love and we’re sorry you felt this way. Safety is our top priority and we hope you’re feeling better. Thank you so much for sharing your comments, and we'll be sure to share that you'd like to see the past version of the Tide Original scent brought back. Please feel free to reach out to us at your earliest convenience, we'd like to collect further details from you about your experience. You can reach us Monday through Friday, 9:00am - 6:00pm EST, at 1-800-879-8433. Thank you, and we look forward to hearing from you.

Nov 5, 2023
Deero
1 out of 5 stars review

Tide simply clean and Sensitive detergent

[This review was collected as part of a promotion.] This smell is HORRIBLE!!!! I have to wash my clothes twice just to try to get the scent out.. its unbearable not satisfied with this product, the best thing about washing clothes is that fresh clean smell, but smelling them now after washing them with Tide just puts me in a foul mood never thought that would happen with laundry.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from Customer Care

We’re very sorry you’re unhappy with your purchase. When we design our products, we do extensive research and consumer testing to create features that we think you will love. We know that scent preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with the rest of our team. We'd like to suggest trying our Tide Free & Gentle version that has no added perfumes.

Oct 31, 2021
lotus_rates
5 out of 5 stars review

Powder tide is just

Powder tide is just as good as the liquid. I initially made the switch to be more environmentally friendly since there is no plastic. But I found that the powder was on average cheaper and stronger than the liquid. Works best in warm or hot and longer cycles, but I have done 30 minute delicate cycles with it and there was no residues on my clothes. I like to mix it with oxiclean for a really powerful presoak.

Review from influenster.com
Helpful?4MATU5UN14YC3700027765
May 30, 2020
EmbracingLife
5 out of 5 stars review

It's the BEST!!!

I always throw my slippers away, because they never come clean....until I decided to use the powder detergent my daughter bought....No more throwing away slippers; no more pet smell in my Chloe's clothes and my whites are brighter without using bleach!! Powder is definitely the BEST!!!

Helpful?4MATU5UN14YC3700027765
Oct 31, 2021
chelsead86
5 out of 5 stars review

I use the stuff

I use the stuff all the time! I use it to clean my house and in laundry! It's like magic in a box! I feel like there is not a stain this can't get out! It's always amazing to clean bathrooms, floors, shoes, I mean it you can use this for anything! I highly recommend using this!!

Review from influenster.com
Helpful?4MATU5UN14YC3700027765
Nov 10, 2023
katstu5
1 out of 5 stars review

Obnoxious scent

My family has always used tide. I wanted to go back to the original scent, but it is not the original scent. I have allergies, and the “new original” Tide irritates them and gives me a severe headache. I have also tried using the scent free tide, and the clothes don't smell clean it all. Please go back to your original scent… It's much better. If the scent of the original Tide remains the same, I will have to start looking for new detergent.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from Customer Care

Thanks for your and your family's longtime loyalty to Tide! We want you to know that a lot of research and consumer feedback is taken into account to create detergents we believe everyone will love, so we're very sorry you had such an unpleasant experience with our new scent. Because your safety is most important to us, we'd recommend not using any more of your Tide Original Powder and to set the box aside, as we may need to retrieve it for a closer inspection. Kindly give us a call at (800) 879-8433. We hope to help you while also gathering some further details to share with our Product Quality and Safety Teams.

Jan 6, 2022
Miss Chris
2 out of 5 stars review

Awful new formula

You have changed the formula in September of 2021, again, without letting the consumer know. The smell is SO OBNOXIOUS it makes the whole house stink. When you changed the formula years back it was bad enough but this is just ridiculous. WHAT is wrong with your "original" formula?

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

Miss Chris, we're sorry you're having this experience. We appreciate you letting us know about the scent changes that we've made. We rely on consumer feedback, like yours, when making important decisions about our products, and we'll be certain to forward your comments onto our teams. In the meantime, if you have any questions, or if we can help you further, give us a call at (800) 879-8433.