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Customer reviews for Tide HE Ultra Powder Laundry Detergent (254 oz., 180 loads) for
Tide HE Ultra Powder Laundry Detergent (254 oz., 180 loads)
4.5 out of 5 stars
stars
2,059 ratings633 reviews
  1. 5 stars81% (1,678)
  2. 4 stars6% (115)
  3. 3 stars2% (44)
  4. 2 stars2% (42)
  5. 1 star9% (180)
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Showing 411-420 of 633 reviews
Jul 8, 2022
Mad Max
3 out of 5 stars review

Why

I recently decided to go back to an old favorite and was in for a surprise. When I opened the box there was a new scent and it's horrible. Honestly, it stinks to me and apparently a lot of other people who loved the old scent. If we want to use febreeze we could add it ourselves or offer it with the febreeze scent you like. I beg you to change it back to the original. I looovvveeeddd the way it made my clothes smell without adding all of these new additives. Listen to your customers and go back to the old recipe please. You may lose more consumers.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

Thanks so much for sharing your feedback with us. We're sorry that you're not a fan of our Tide Original Powders upgraded scent. Whenever we make these changes, we do many tests to get the new scent just right. Although scents a preference, we'd still love to hear your thoughts about this. When you have a moment, please give us a call at (800) 879-8433.

Mar 24, 2023
Happy Wife 71
3 out of 5 stars review

LOVE IT!!!

I was afraid to by the original powder due to all of the complaints about the "new" scent. Honestly I love it. To be fair I hate when they mess around with an old standard. It it's not broken don't fix it i always say. But this still is the power house standard of what clean should be. All in all buy it, try it and if your not happy return it.

Helpful?4MATU5UN14YC3700027765
May 1, 2024
runybill
1 out of 5 stars review

Horrible smell!

After reading all these bad reviews on the new "original" Tide, I now realize it's not in my head, it's the Tide!! Why would you change a scent that's been around and loved by so many for decades with a scent that is overwhelming, sickening, and headache-inducing to a LOT of people??!! So many of the reviewers also say that they've used Tide for years with no allergic reactions, but suddenly with the new "original" formula, they're having suddenly having allergic reactions. You keep saying "we put a lot of research into creating something everyone will like," "your satisfaction/safety is important to us," "use Tide Pods Mountain Spring scent, which is similar to the original scent," blah, blah, blah, on and on. Who are all these people you performed research with?? You didn't ask for my input, and it's obvious from most of the reviews about the new smell/formula, you didn't ask them for their input either! Instead of changing up something that's been a great, reliable staple product for us and past generations for so long, why not just, ya know, create a new fragrance/formula, and keep the REAL original fragrance/formula on the shelf as an option instead of replacing it with some inferior product. Let the people decide if they want to switch to the new smell and formula, and those of us who have depended on the REAL original product can keep using what we've known and loved for so long. The people have spoken! Please listen to us!! You are losing customers right and left over this. Is it worth it? Do you even care, or are we just a number??

Review from tide.com
Helpful?4MATU5UN14YC3700027765
Apr 6, 2022
lyricsorgtfo
1 out of 5 stars review

Smell Change

The new smell is nothing like the original, im incredibly disappointed bc i just bought 102 loads worth of this powder. i don't always use powder detergent so i actually still have some of the original scent; it's incredible how different it is; and honestly it just doesn't smell like laundry to me anymore

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

We’re sorry to hear that you’re feeling disappointed, and we’ll be sure to let our team know how you feel. Since we’re always looking to bring you the latest innovations, we did recently update this product. The perfume system upgrade adds freshness technology for a nice scent during laundry and more scent after the clothes have dried. We’d be happy to learn more about your experience, so please give us a call at (800) 879-8433 when you're able.

May 11, 2023
sdb779
5 out of 5 stars review

Get the Mountain Spring powder!

For everyone who deplores the new "original" scent as much as I do, get the Mountain Spring powder. Seriously. It's a much lighter fragrance that just smells "clean", and isn't sickeningly sweet and cloying. No, it doesn't smell like the old "original" scent, but it definitely comes close to it.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
Jul 1, 2022
Nikki J
1 out of 5 stars review

Scent change is very upsetting

Every stitch of my clothing, since birth 51 yrs ago, has been washed in Tide Originsl powder. I stayed true to Tide even when I was broke in college and refused to use lesser, cheaper brands. I'm an "all natural, organic" consumer but I refuse to give up my Tide. That's how much I loved Tide. But, NOW, I'm seriously looking for another detergent because they've changed the scent and it's unbearable. The smell of freshly cleaned sheets made my family excited to go to sleep. It's pretty bad when my three kids 9-13 asked me what's wrong with the sheets and want them changed because the smell like bad perfume. Please, Tide, please go back to the true original scent! I rather smell essential oil based detergent than whatever this new scent is.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

We truly appreciate your trust and loyalty to Tide Original Laundry Powder, Nikki. We know you've got many choices, and knowing we're the ones brought into your home is truly humbling. It's also sad to learn our recent perfume system is causing you to rethink your choices. We hope you'll give us a call, we'd like to talk with you about your experience and help you as best we can. Mondays through Fridays, we're available from 9 AM to 6 PM, EST; on Saturdays and Sundays, we're phone-side form 9 AM to 5:30 PM. Just dial 1 (800) 879-8433, we hope to talk to you soon.

Apr 17, 2022
NoMoreTideforMe
1 out of 5 stars review

The new SCENT STINKS!!!!!

I've been using Tide HE powdered detergent for years and years. I avoid GAIN because it's scent is nauseating. Now I've got to find another product. Not everyone likes scented clothing and, well, you've managed to "take the cake" of messing up a perfect product. I'll be looking for another brand.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

We're sorry to hear that a loyal Tide fan like you feels this way. We can assure you that a lot of thought goes into the features of our laundry detergent, and we're always looking to bring you the latest in innovations. In September 2021, this product had a perfume system upgrade that adds freshness technology for a nice scent during laundry and more scent after the clothes have dried. We'd like to mention that we do offer our Free & Gentle powder detergent, which is unscented. We'll be sure to let our team know how you feel about this change, and we'd like to learn more about your experience. When you have a moment, please give us a call at (800) 879-8433.

Feb 12, 2022
Ap2022
1 out of 5 stars review

Terrible new scent

There scent is horrific ! I've never had a reaction to any detergent or fragrance in my life, but I do to this new tide fragrance! The scent is absolutely way too strong, how this passed testing I have no idea. It is disgusting. I shocked that a top company like this would change such a good product to such an awful one. Tide is losing customers fast unless they change it back

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

We're sorry that this has been your experience, and we hope you're feeling better. We can assure you that safety is our priority here at Tide, and all of our products have been thoroughly evaluated to be safe when used as directed. A lot of thought goes into the design of our products, and we upgraded this perfume system so that you can enjoy even more freshness. We do value this feedback, and we'll be sure to pass your comments along. We'd like to gather some more details for our Safety Team, so please give us a call at (800) 879-8433 when you're able.

Apr 18, 2017
Ruth580
2 out of 5 stars review

Not worth the money

I've been a frequent buyer of Tide, but haven't been satisfied with the smell, so I've been buying Gain dryer sheets to improve the smell of my laundry. I'm definitely not buying Tide anymore, I'm saving money by buying Gain detergent, since I'm already using Gain dryer sheets!

Helpful?4MATU5UN14YC3700027765
Jan 8, 2024
mgjmanteo
1 out of 5 stars review

The new scent gives me a headache!

I've been a loyal Tide original user for over 2 decades but the new scent is so horribly overpowering that I get a headache. I had to put my clothes back through the wash cycle without detergent TWICE just to lower the scent enough to be able to wear them.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from Customer Care

Thank you for being a part of our Tide Family for over two decades. Please know that our team is always researching, and performing safety tests to improve and ensure our products are safe. We understand that everyone has their own scent preference, and appreciate you sharing that the upgraded Tide Original Scent was too strong. If you have not done so we recommend discontinuing use if you are having a headache. The best way to remove the scent from your clothes is to re-wash your clothes with detergent or using one cup of vinegar. We want to gain a better understanding of your experience, and would appreciate you giving us a call at (800) 879-8433, any time from 9:00AM-6:00PM EST. -The Tide Team