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Customer reviews for Tide HE Ultra Powder Laundry Detergent (254 oz., 180 loads) for
Tide HE Ultra Powder Laundry Detergent (254 oz., 180 loads)
4.5 out of 5 stars
stars
2,059 ratings633 reviews
  1. 5 stars81% (1,678)
  2. 4 stars6% (115)
  3. 3 stars2% (44)
  4. 2 stars2% (42)
  5. 1 star9% (180)
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Showing 401-410 of 633 reviews
Mar 24, 2023
Happy Wife 71
3 out of 5 stars review

LOVE IT!!!

I was afraid to by the original powder due to all of the complaints about the "new" scent. Honestly I love it. To be fair I hate when they mess around with an old standard. It it's not broken don't fix it i always say. But this still is the power house standard of what clean should be. All in all buy it, try it and if your not happy return it.

Helpful?4MATU5UN14YC3700027765
Feb 12, 2022
Ap2022
1 out of 5 stars review

Terrible new scent

There scent is horrific ! I've never had a reaction to any detergent or fragrance in my life, but I do to this new tide fragrance! The scent is absolutely way too strong, how this passed testing I have no idea. It is disgusting. I shocked that a top company like this would change such a good product to such an awful one. Tide is losing customers fast unless they change it back

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

We're sorry that this has been your experience, and we hope you're feeling better. We can assure you that safety is our priority here at Tide, and all of our products have been thoroughly evaluated to be safe when used as directed. A lot of thought goes into the design of our products, and we upgraded this perfume system so that you can enjoy even more freshness. We do value this feedback, and we'll be sure to pass your comments along. We'd like to gather some more details for our Safety Team, so please give us a call at (800) 879-8433 when you're able.

Apr 29, 2021
BK04282021
1 out of 5 stars review

NOT the original scent that I remember

For years the smell of the original Tide was something that I always looked forward to. I finally am able to afford to buy Tide powder again only to find out it is NOT the same! I'll finish up the box that I just bought but will be switching to something else. So sad.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

Your loyalty means the world to us, so the last thing we want is for you to be disappointed! We appreciate your honest feedback about the scent, so we'll be sure to share it with our team. If you want to chat more about this, so we can help, just give us a call at: (800) 879-8433 when you get a chance!

Apr 18, 2017
Ruth580
2 out of 5 stars review

Not worth the money

I've been a frequent buyer of Tide, but haven't been satisfied with the smell, so I've been buying Gain dryer sheets to improve the smell of my laundry. I'm definitely not buying Tide anymore, I'm saving money by buying Gain detergent, since I'm already using Gain dryer sheets!

Helpful?4MATU5UN14YC3700027765
Mar 6, 2023
JJELCID
2 out of 5 stars review

It's a shame calling this "Original"

What happened to the scent everyone loved?? Why change a good thing? To save money. That's why. I'm sure I'm going to get a canned reply about how this was "researched a whole bunch to make sure..." blah blah, ad nauseum. Bring back the ORIGINAL "original" scent and I bet you'll see your reviews take a pretty big jump That said, I'm hugely disappointed by the latest formulation. The scent is not refreshing. It's overpowering. It's also not the original scent. It cleans fine I suppose. I stopped using it. Did I mention the scent....? Bring back the OG original please.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from Fabric

We pride ourselves on our customer service, and we're sorry to hear you feel this way. It's true that our scent was tested with consumers to ensure we continue to deliver the great scent experience you expect from Tide, and there's a lot we could learn from you too. We hope you'll reach out to us at (800)879-8433 to share more of your thoughts with our team.

Jan 8, 2024
mgjmanteo
1 out of 5 stars review

The new scent gives me a headache!

I've been a loyal Tide original user for over 2 decades but the new scent is so horribly overpowering that I get a headache. I had to put my clothes back through the wash cycle without detergent TWICE just to lower the scent enough to be able to wear them.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from Customer Care

Thank you for being a part of our Tide Family for over two decades. Please know that our team is always researching, and performing safety tests to improve and ensure our products are safe. We understand that everyone has their own scent preference, and appreciate you sharing that the upgraded Tide Original Scent was too strong. If you have not done so we recommend discontinuing use if you are having a headache. The best way to remove the scent from your clothes is to re-wash your clothes with detergent or using one cup of vinegar. We want to gain a better understanding of your experience, and would appreciate you giving us a call at (800) 879-8433, any time from 9:00AM-6:00PM EST. -The Tide Team

Oct 22, 2023
Alc717
1 out of 5 stars review

I'm not buying Tide ever again

I'm so disappointed in the new Tide scent. It smells like a cheap chemical dominated product. We are being gaslighted by efficiency experts who study environmental issues and I don't believe they can't do better. People like fragrance and somehow anything that brings life and joy they seem to ban- misery loves company. I'm not purchasing anymore.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from Customer Care

We're sorry to hear that you're feeling disappointed. We can assure you that we put a lot of thought into our scents, though we do understand that preferences can vary from person to person. We do value your feedback, and your comments will be shared with the rest of our team. We'd also like to learn more about your experience, so please give us a call at (800) 879-8433 when you can.

Dec 4, 2022
HappyNCWife
4 out of 5 stars review

Love Tide Powder

I am a long user of Tide Powder Detergent. Yes I strayed due to price, but came back. It really does take out 7 day old stains. This is THE ONLY detergent that gets my husband's NC socks clean!! The only thing I would change is the smell. I've been using the Mountain Spring scent which is nice but doesn't leave your clothes fresh smelling without using scent beads. Please bring back the scent from the 60s that was delightful!! Or make the powder in the same scents as the liquid and or Pods. PLEASE NEVER STOP MAKING THE POWDER!!! I LOVE THIS STUFF

Review from tide.com
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Feb 8, 2023
Derek75
1 out of 5 stars review

Tide Original now with a new STENCH!

Please fire whoever decided to change the Original Scent Tide powder to whatever horrific stench this nightmare is. My family has been using Tide since the 70's and never had a problem. Now, even after leaving the box in the garage for 2 weeks it still reeks of a chemical spill. On top of that, the smell won't leave the clothes even after repeated washings (4) without any detergent! Please go back to the Original formula and save the "updates" for other products designed for heavy smokers who live next to landfills. Also, your responses to comments are ridiculous when you read over the literally hundreds of negative reviews on this page. LISTEN TO YOUR ACTUAL CUSTOMERS!!! (And yes, I know how ridiculous it is to be shouting on a detergent review!)

Review from tide.com
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Jan 27, 2023
Lain
2 out of 5 stars review

Scent is not pleasant

I really appreciate how effectively Tide cleans clothes, which is obviously the main objective for a laundry detergent. However, the scent has steadily gone downhill and that's why I can't rate it at 5 stars. I grew up in the 80's/90's and can still remember how clean and fresh my clothes smelled. The scent was not overpowering, it was lovely and had staying power. Please consider bringing back the true scent from years past that many people miss and others will grow to love too. Please!

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from Fabric

Our Quality Team works hard with people like you to assure you always have a scent. We're eager to learn more, and we hope you'll call us at 1-800-879-8433. We look forward to seeing how we can help deliver you a scent your family loves!