Customer reviews for Tide HE Ultra Powder Laundry Detergent (254 oz., 180 loads) forThis product is essentially unusable for my family now. After using nothing but this for a decade, we can't stand the smell and it just cakes up in my washer's detergent dispenser. It's honestly fascinating (and not in a good way) that it can cause the amount of stink it does when so little of it reaches the actual laundry. I used it on our bedding and it's been triggering my husband's allergies to the point of misery. Why fix what didn't need fixing? Was it even tested before being put it into production?
We're very sorry this happened to you and your husband. Please know that your entire family's health and safety is very important to us, and we regularly test our products to be safe when used as directed. We're here to help you and would like to get some information from you about the product. When you get a moment, could you give us a call at (800) 879-8433.
Change to Tide "Original" product
I have used Tide Original powder detergent for a number of years and was surprised to find that the last box I purchased has a STRONG and VERY UNPLEASANT scent. I do not understand why this change has been made to what was a very good product. Labeling it as Tide Original is misleading. I'm planning to return this box to the store and look for a different brand of laundry detergent. Please consider offering the previously labeled Tide Original product again!
We truly appreciate your loyalty to Tide, but we're sorry to hear you're disappointed with your recent purchase. The Tide Original Powder perfume system upgrade is designed to add freshness technology for a nice scent during laundry and more scent after the clothes have dried, but we understand that preferences vary from person to person, so we appreciate you taking the time to share your feedback. We'd like to learn more and help with this, so please give us a call at (800) 879-8433.
Terrible recurrent vaginitis from new formula
Count me among the many people here stating that they suffered health problems from the new formula. I had symptoms similar to UTIs, BV, and/or yeast for several months but test after test came back negative. I thought I was going insane. Turned out to be my laundry detergent and resolved as soon as I switched.
We're so sorry to hear you've had this experience, and are so glad you're feeling better. Please know, our products have many safety checks in place to ensure they're safe to use as directed. We would recommend you discontinue using the Tide Original Powder detergent, as you've mentioned you've already done. In 2023, we did make some changes to the formula to concentrate the powder to allow for lower dosing per load, while still delivering powerful cleaning results, however. So that we can help you further, please give us a call at (800) 879-8433.
Awful new formula
You have changed the formula in September of 2021, again, without letting the consumer know. The smell is SO OBNOXIOUS it makes the whole house stink. When you changed the formula years back it was bad enough but this is just ridiculous. WHAT is wrong with your "original" formula?
Miss Chris, we're sorry you're having this experience. We appreciate you letting us know about the scent changes that we've made. We rely on consumer feedback, like yours, when making important decisions about our products, and we'll be certain to forward your comments onto our teams. In the meantime, if you have any questions, or if we can help you further, give us a call at (800) 879-8433.
Overwhelming smell
I have used Tide Original Powder laundry detergent for years. It has been a wonderful product to use. I just finished up a large box and opened a new one today. Immediately upon opening I could tell something was different - an overpowering smell was coming from the new box. The smell is not a pleasant one. I am very unhappy with this - I guess I will need to find a new detergent and I hope I can get my money back from this purchase. It's a shame Tide changed this product!
We're sorry a loyal Tide fan like you had this experience, and we'll be sure to pass your comments along to the rest of our team. We can assure you that a lot of thought goes into the design of our products, and we're always looking to bring you the latest innovations. We did update our Tide Original powder detergent, and the perfume system upgrade adds freshness technology for a nice scent during laundry and more scent after the clothes have dried. We'd be happy to learn more, so please give us a call at (800) 879-8433 when you have a chance.
Please return to original "original" scent
I've loved using Tide powder for more than just my laundry, but now I am in search for a new all-purpose cleaner. The newly formulated Original scent is extremely unpleasant and it lingers in the clothes when I wash them. I am wasting money and electricity and time because I am running an extra rinse/spin cycle on all my clothes to help minimize the smell (this works a little bit). If Tide listens to its customers and scraps this scent, this once-loyal customer will come back.
-We never want to disappoint a loyal Tide consumer, like you Amanda. We're very sorry you don't like the new scent of Tide Powder Laundry Detergent. We will make certain to let our teams know how you feel. We value your input. If you have any questions, or if we can help you further with this, please feel free to give us a call at (800) 879-8433. We're here for you.
Powder Comeback!
People, you need to really go back and revisit the powder especially if you have a high efficiency machine. First of all its more environmentally friendly with a cardboard box and less water in the manufacturing process. Second, have you looked at amounts? You need only a little bit. Next, it dissolves beautifully!! Now this is where I had issue in the past, I'd find some undissolved granules-but not anymore. And the smell is quite fresh and clean and not overpowering. Of course it deep cleans and clothes look great as always with Tide. So, I really, really think Tide Original powder is an excellent product and if you haven't tried it recently you definitely should!
Leave A Good Thing ALONE
[This review was collected as part of a promotion.] We have been using original (boxed powder) Tide detergent for over 40 years, but I'm afraid we just can't handle this new scent anymore. My husband has been saying to me that he noticed and felt and smelled something different with our Tide and I told him it was his imagination. I have never been any fan of any scents/fragrances mostly due to my asthma, but I was used to the original (old) Tide. Our granddaughter helped us find this: Recently, we updated the formula for our Tide Original Powder, adding freshness technology for a nice scent during the laundry process and more scent after the clothes dry. Our testing and research showed us this was a great addition ........ A PERFUME SYSTEM UPGRADE? So many people have so many different allergies and so many establishments are trying to adopt fragrance-free policies. We understand that many folks like to smell like a bottle of fragrance and that's why there's Axe and Gain laundry detergent and other potent options. Couldn't you have kept your foo-foo fragrances in your other products/models and LEFT ORIGINAL TIDE ALONE?? PLEASE GO BACK TO THE WAY THIS HAS BEEN FORMULATED FOR THE LAST FEW DECADES. We have been soooooo disappointed in your re-formulation the last several months. Make it Tide ORIGINAL Powder Laundry Detergent again :-)
We're very disappointed to read this, and thanks for leaving such a detailed review. Your 40-plus years of loyalty to our flagship product is greatly appreciated! We're sorry the updated scent of Tide Original, however, doesn't please you or your husband. Fresh smelling, wonderfully clean clothes are at the heart of our mission, as all our products are rigorously tested to ensure this quality. When you have time, please give us a call at (800) 879-8433. One of our product experts will want to gather a little more information on your Tide Original experience to share with our Quality Assurance Team, as well as help you select a different Tide that you'll hopefully love just as much!
Change of Scent 2022
Hello - I too have been using Tide powder for several years and been happy with the performance of the product. I recently purchased what I thought was the same Tide Power (rated for HE washers) and am overwhelmed by the heavily perfumed smell emanating from the clothes that I have washed. I am not one to be affected by odors but I can tell you, this is so heavily scented, it is really awful and it definitely is bothering me! Especially when I wash my re-wearable face masks. It is terrible and I too with all these other customers urge you to return to the other formula. #ifitaintbroke !!
Your loyalty over the last several years is extremely appreciated, and please know we're sorry to hear you aren't happy with the Tide Powder Original scent change. Your safety is our number one priority, and all of our products are thoroughly evaluated to make sure they're safe when used as directed, so we'd like to learn more about your experience to share with our Safety Team. Please give us a call at (800) 879-8433.
The Smell Is Horrible
I am not sure if Tide is trying to pull a “New Coke” marketing scheme, by selling a truly horrible overwhelming scent. In other words, Tide needs to bring back the original scent, a Tide “Classic” if you will. I really don't want to go to a less effective laundry soap brand, but I must if Tide thinks that this is the correct way to go.
We're sorry to hear that a loyal Tide fan like you is feeling this way, Edward. We can assure you that a lot of thought goes into the design of our products, though we do understand that preferences can vary. In September 2021, this product underwent a perfume system upgrade. We added freshness technology for a nice scent during laundry and more scent after the clothes have dried. We do value this feedback, and we'll be sharing it with the rest of our team. We'd also like to learn more about your experience, as well as answer any questions you may have. When you have a chance, please give us a call at (800) 879-8433.