Customer reviews for Tide HE Ultra Powder Laundry Detergent (254 oz., 180 loads) forHad to throw away the new fragrance made me ill
Bought the original scent in powder and it was so strong even just sitting in the opened box. I had such an asthma attack we had to wrap it up in two garbage bags and throw it away. Will you PLEASE bring back the true original scent FORMULA? PLEASE. Most of us long time Tide customers do not like strong over powering and lingering smell In our home, in our clothes and in our bed linens and your “Original” original was just perfect the way is was and the way it cleaned. I am truly missing and nostalgic for the True Original Tide. Thank you! Again please make us happy and bring back the correct Original- will the real Original please stand up?
Julie, thanks for leaving your review! We're very sorry to learn about your experience with Tide Original Powder, especially since you've been such a longtime, loyal fan. ❤️ Please know that our detergents get quality and safety-tested multiple times during the manufacturing process to ensure a superior clean to your clothes and also that they're perfectly safe when used according to the label directions. We continually work with loyal Tide users like you to improve the experience and don't ever make changes without talking to consumers as part of our research. However, we realize changes aren't always going to be well received by everyone. To help make things right and pass along more details about your experience to our Product Quality and Safety Teams, would you mind giving us a call at (800) 879-8433?
“New” Original Scent
[This review was collected as part of a promotion.] I have used only Tide for the last 40 plus years. It has always clean well with a light scent that doesn't scream laundry day! I do not like the new scent at all, it lingers everywhere and I did my first load and my whole house smells of it. Sadly for the first time in 40 plus years I need to fine a new laundry soap. I have I get rid of the headache I got from the new scent first.
We're very sorry you had that experience. Please know that your safety is very important to us, and we thoroughly test Tide to be safe when used as directed. We're sorry you don't like the scent of Tide, and will definitely let our team know how you feel. If you have any questions, or if we can help you further, please give us a call at (800) 879-8433.
Sickening smell
Clothes come out smelling as if they have never even been washed! I've used Tide for40 years and tide changed the scent of original Tide several years ago but now the last box i opened is sickening to smell! The clothes don't smell fresh or clean when coming out of the washer and after drying they don't smell clean! Tide, you have already gotten rid of clean breeze scent, so I had to start using the “original” that WAS NOT original anymore. Now I'll have to find another detergent just like everything else that's disappeared in the last few years! No quality whatsoever!!! I don't know who Tide is catering to now but I'm sure your loyal customers are leaving in droves!
Katie, there's nothing more important to us than our users safety and satisfaction. We do extensive quality and safety testing to get the scent of our products just right, and while scent preferences will vary from person to person, it should never be sickening. Of course, this powder should always give your clothes the cleaning they deserve to when used as directed too. We're so sorry that this occurred, but know this isn't something we ever expect to happen to anyone, let alone one of our loyal users for over 40 years. Luckily, our Clean Breeze scent still exists, but it's in our liquid and pod variants. Because this isn't something we take lightly, we'd like to make a report to our Quality and Safety Teams, tell you more about these other versions, and help. Please call us at (800) 879-8433.
Overpowering scent
I've been using Tide original scent powder for over 40 years. The recent change made to the scent is so strong and overpowering, it totally bothers my nose and smells like a cheap air freshener. Very sad that you had to change such a great and time-proven product. You've just lost another customer and will be seeking a refund. Please go back to your old formulation.
Your safety, satisfaction, and loyalty are of the utmost importance to us, so we're sorry that you're not the biggest fan of our new Tide Powder Original Scent. We do many tests to get its scent just right, and we conduct may safety checks too to ensure your experience with it is nothing less than exemplary. We take reports like this seriously, and we'd like to hear from you about your experience and help. We can be reached at (800) 879-8433.
Tide
I started back using tide powder recently and really enjoy it the smell I love especially when using to clean the house. My only issue is that recently I am having a hard time finding tide powder in original scent. And noticed that the weight is still the same on the large box but it now says 113 loads where it used to say 102 loads. But the weight and ounces are still the same. Are you taking up the price on this size soon and trying to fool us into thinking is it is more when it is really the same?
Scent change is very upsetting
Every stitch of my clothing, since birth 51 yrs ago, has been washed in Tide Originsl powder. I stayed true to Tide even when I was broke in college and refused to use lesser, cheaper brands. I'm an "all natural, organic" consumer but I refuse to give up my Tide. That's how much I loved Tide. But, NOW, I'm seriously looking for another detergent because they've changed the scent and it's unbearable. The smell of freshly cleaned sheets made my family excited to go to sleep. It's pretty bad when my three kids 9-13 asked me what's wrong with the sheets and want them changed because the smell like bad perfume. Please, Tide, please go back to the true original scent! I rather smell essential oil based detergent than whatever this new scent is.
We truly appreciate your trust and loyalty to Tide Original Laundry Powder, Nikki. We know you've got many choices, and knowing we're the ones brought into your home is truly humbling. It's also sad to learn our recent perfume system is causing you to rethink your choices. We hope you'll give us a call, we'd like to talk with you about your experience and help you as best we can. Mondays through Fridays, we're available from 9 AM to 6 PM, EST; on Saturdays and Sundays, we're phone-side form 9 AM to 5:30 PM. Just dial 1 (800) 879-8433, we hope to talk to you soon.
The new SCENT STINKS!!!!!
I've been using Tide HE powdered detergent for years and years. I avoid GAIN because it's scent is nauseating. Now I've got to find another product. Not everyone likes scented clothing and, well, you've managed to "take the cake" of messing up a perfect product. I'll be looking for another brand.
We're sorry to hear that a loyal Tide fan like you feels this way. We can assure you that a lot of thought goes into the features of our laundry detergent, and we're always looking to bring you the latest in innovations. In September 2021, this product had a perfume system upgrade that adds freshness technology for a nice scent during laundry and more scent after the clothes have dried. We'd like to mention that we do offer our Free & Gentle powder detergent, which is unscented. We'll be sure to let our team know how you feel about this change, and we'd like to learn more about your experience. When you have a moment, please give us a call at (800) 879-8433.
Obnoxious scent
My family has always used tide. I wanted to go back to the original scent, but it is not the original scent. I have allergies, and the “new original” Tide irritates them and gives me a severe headache. I have also tried using the scent free tide, and the clothes don't smell clean it all. Please go back to your original scent… It's much better. If the scent of the original Tide remains the same, I will have to start looking for new detergent.
Thanks for your and your family's longtime loyalty to Tide! We want you to know that a lot of research and consumer feedback is taken into account to create detergents we believe everyone will love, so we're very sorry you had such an unpleasant experience with our new scent. Because your safety is most important to us, we'd recommend not using any more of your Tide Original Powder and to set the box aside, as we may need to retrieve it for a closer inspection. Kindly give us a call at (800) 879-8433. We hope to help you while also gathering some further details to share with our Product Quality and Safety Teams.
The Best Detergent Out There
I've been through a few different detergents lately. Seems like every time I find one I like it ends up not working out. This was a last resort as I'm not really a fan of powder detergents. 1/3 c per regular sized load has cleaned and de stained our clothing. I doubled the amount and used hot water to soak & it stripped our towels. My laundry room smells so good. I use members mark dryer sheets as they are not overly fragrant. The two combined leave our clothes feeling soft and smelling fresh. I can't imagine using a different brand of laundry detergent after this experience. You will get your monies worth out of this product - a little goes a long way.
Get the Mountain Spring powder!
For everyone who deplores the new "original" scent as much as I do, get the Mountain Spring powder. Seriously. It's a much lighter fragrance that just smells "clean", and isn't sickeningly sweet and cloying. No, it doesn't smell like the old "original" scent, but it definitely comes close to it.