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Customer reviews for Tide HE Ultra Powder Laundry Detergent (254 oz., 180 loads) for
Tide HE Ultra Powder Laundry Detergent (254 oz., 180 loads)
4.5 out of 5 stars
stars
2,060 ratings634 reviews
  1. 5 stars82% (1,679)
  2. 4 stars6% (115)
  3. 3 stars2% (44)
  4. 2 stars2% (42)
  5. 1 star9% (180)
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Showing 381-390 of 634 reviews
May 27, 2022
Reviewer name: VirginiaK
1 out of 5 stars
1 out of 5 stars review

Hate the new scent

Have been using Tide for years and always loved the scent of clean sheets after a wash. Just bought a new box and find the scent much more perfumie and off putting, that I had to air out my sheets. WILL NOT BUY THIS AGAIN! Sad they have to change a good thing...

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

We certainly appreciate your great loyalty to Tide over the years, Virginia, and we're sorry to hear that this was your experience. We can assure you that a lot of thought goes into creating features that we think you'll love, and we'll be sure to share your comments with our team. We're always looking to bring you the latest innovations, which is why we made a perfume system upgrade in September 2021. This upgrade added freshness technology for a nice scent during laundry and more scent after the clothes have dried. We'd be happy to learn more and answer any questions you may have, so please give us a call at (800) 879-8433 when you have a chance.

Sep 5, 2022
Reviewer name: Jenn85
3 out of 5 stars
3 out of 5 stars review

Love the product, hate the smell

I've suffered from chronic migraines for years, which are triggered and exacerbated by perfumed products, including detergents, and so have used fragrance-free detergents for a long time. A couple of years ago, I was so happy to find that I could tolerate the light, pleasant fragrance of Tide Original Powder, and have used it ever since! However, I opened my latest box and have been so disappointed in the change that's been made to the fragrance. I find it extremely cloying, and I'm concerned that I won't be able to use it if it triggers migraine headaches for me. Please consider going back to the previous formula. Thank you.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

Above all else, your laundry day deserves to be an exceptional one. We're sorry to hear that you're not a fan of this upgraded scent, but please know this isn't normal since we do many tests to get these changes just right. However, you can be assured that this detergent is safe when used as instructed, but we know how important it is for you to not experience migraines, so we'd love to share more about our other products you may love, and learn more about your experience. When you're free, please give us a call at (800) 879-8433.

Apr 12, 2024
Reviewer name: Revuze
1 out of 5 stars
1 out of 5 stars review

Needs Adjustments

The blue dye is unnecessarily dark. The scent is heavy and reminds one of low-quality discounted brands. The formula causes itching and other skin irritation. Please consider changing the formula to include less dye, more appealing scent, and less harsh chemicals.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from Customer Care

We hope you're feeling better. You're health and safety is what matters most to us, and while all our ingredients are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven't already, we recommend you discontinue use of this box and/or seek medical attention if symptoms worsen or do not resolve. Please reach out to us at your earliest convenience, we'd like to collect further details from you about your experience. You can reach us Monday through Friday, 9:00am - 6:00pm EST, at 1-800-879-8433. Thank you, and we look forward to hearing from you.

Dec 26, 2022
Reviewer name: Ejmi
2 out of 5 stars
2 out of 5 stars review

The new scent is just awful :(

Sorry, but the last box I got smells awful. I had a tiny bit left of my previous box (it lasts me forever) and low and behold I'm not crazy! They smell completely different. If you want a different scent that's fine (although I'm not sure who would buy it!), but why lie and try to pass it off as the original scent. I won't use it and there goes my hard earned $ :( I'm not happy w/ feeling like I got scammed, but if you ever bring back the old scent I'll come back. Until then I'll have to use a different product….

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

We're very sorry you don't like the new scent of our Tide Original. We assure you our intent was never to scam you, but to give you a great long-lasting freshness on your fabrics. While we know that scent and fragrance preferences are very personal and subjective, we'll definitely let our teams know you want the old scent to return. In the meantime, if you have any questions, or if we can help you further, please give us a call at (800) 879-8433.

Dec 16, 2023
Reviewer name: Beckie2023
1 out of 5 stars
1 out of 5 stars review

Hate the scent

I've been using Tide Original powder for decades. A year or so ago, they changed the scent. I am allergic to perfumes, and cannot tolerate the new scent. I've seen many reviews that say the same. Bring back the original scent, and I'll return. But for now, no more Tide. :(

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from Customer Care

Thank you for sharing your experience with us. Our team is continuously researching, and taking in consumer feedback to help us improve our products. We understand how important it is to have a product you can trust, and we'll be sure to pass along your feedback in bringing back the original scent with our team. We'd like to learn more about your feedback, and would appreciate you giving us a call at (800) 879-8433. -The Tide Team

Feb 21, 2023
Reviewer name: Socal
1 out of 5 stars
1 out of 5 stars review

The new scent is repulsive

[This review was collected as part of a promotion.] I've been a loyal Tide consumer for decades, and was able to tolerate formula and scent changes in the past. This latest change however, is just awful, it doesn't smell clean just very perfumed. Family and friends say the same, that they're on the hunt for a replacement brand. Their recommendations to use fragrance free, or other scents is just aggravating. Tide now has an excessive amount of options on the shelves, why mess with the OG. I hope they go back to what the consumers want.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from Tide Team

We can't thank you enough for your longtime loyalty. Your satisfaction means the most to us, so we're sorry to hear you don't enjoy the scent upgrade, and assure you that we're letting our team know your feedback. If you ever have other feedback to share, reach out to us at (800) 879-8433, and we'd be happy to talk with you.

Dec 4, 2022
Reviewer name: HappyNCWife
4 out of 5 stars
4 out of 5 stars review

Love Tide Powder

I am a long user of Tide Powder Detergent. Yes I strayed due to price, but came back. It really does take out 7 day old stains. This is THE ONLY detergent that gets my husband's NC socks clean!! The only thing I would change is the smell. I've been using the Mountain Spring scent which is nice but doesn't leave your clothes fresh smelling without using scent beads. Please bring back the scent from the 60s that was delightful!! Or make the powder in the same scents as the liquid and or Pods. PLEASE NEVER STOP MAKING THE POWDER!!! I LOVE THIS STUFF

Review from tide.com
Helpful?4MATU5UN14YC3700027765
Jul 23, 2022
Reviewer name: JL214
1 out of 5 stars
1 out of 5 stars review

I had been using Tide for at least 30 years. When you switched the original scent quite a few years ago, at least the Mountain Spring smelled like the original and I stayed with Tide. Then you switched the Mountain Spring scent, so I switched to scent free (after I used up all the old mountain spring scented liquid I had stored up.) I find the scent free pods do not clean as well. I have to use more pods than recommended to get the clothes clean. Recently, I stayed at my daughter's house. She uses the current tide original pods. I couldn't fall sleep because the sheets smelled so strongly of the detergent. And, it gave me a bad headache. I washed the sheets multiple times with scent free but could not get the smell out of the sheets. Why haven't companies learned from the Coke disaster. Don't change the formula of a popular product. Now I have to look for detergent from another company.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

Your safety and satisfaction are of the utmost important to us. We're so sorry to hear about this, and with the numerous quality and safety checks we have in place, this isn't something we'd expect. We recommend using our Tide Power PODSâ„¢ FREE Hygienic Clean Heavy Duty. There's a high level of surfactants, polymers, enzymes and chelants to deliver a deep down hygienic clean. We take reports like this seriously, and we'd love to hear from you about this, and share more about those Tide PODSâ„¢. We can be reached at (800) 879-8433.

Aug 27, 2022
Reviewer name: SharonMom3
5 out of 5 stars
5 out of 5 stars review

Powder Comeback!

People, you need to really go back and revisit the powder especially if you have a high efficiency machine. First of all its more environmentally friendly with a cardboard box and less water in the manufacturing process. Second, have you looked at amounts? You need only a little bit. Next, it dissolves beautifully!! Now this is where I had issue in the past, I'd find some undissolved granules-but not anymore. And the smell is quite fresh and clean and not overpowering. Of course it deep cleans and clothes look great as always with Tide. So, I really, really think Tide Original powder is an excellent product and if you haven't tried it recently you definitely should!

Review from tide.com
Helpful?4MATU5UN14YC3700027765
Jul 12, 2022
Reviewer name: So Very Disappointed
2 out of 5 stars
2 out of 5 stars review

Leave A Good Thing ALONE

[This review was collected as part of a promotion.] We have been using original (boxed powder) Tide detergent for over 40 years, but I'm afraid we just can't handle this new scent anymore. My husband has been saying to me that he noticed and felt and smelled something different with our Tide and I told him it was his imagination. I have never been any fan of any scents/fragrances mostly due to my asthma, but I was used to the original (old) Tide. Our granddaughter helped us find this: Recently, we updated the formula for our Tide Original Powder, adding freshness technology for a nice scent during the laundry process and more scent after the clothes dry. Our testing and research showed us this was a great addition ........ A PERFUME SYSTEM UPGRADE? So many people have so many different allergies and so many establishments are trying to adopt fragrance-free policies. We understand that many folks like to smell like a bottle of fragrance and that's why there's Axe and Gain laundry detergent and other potent options. Couldn't you have kept your foo-foo fragrances in your other products/models and LEFT ORIGINAL TIDE ALONE?? PLEASE GO BACK TO THE WAY THIS HAS BEEN FORMULATED FOR THE LAST FEW DECADES. We have been soooooo disappointed in your re-formulation the last several months. Make it Tide ORIGINAL Powder Laundry Detergent again :-)

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from Tide

We're very disappointed to read this, and thanks for leaving such a detailed review. Your 40-plus years of loyalty to our flagship product is greatly appreciated! We're sorry the updated scent of Tide Original, however, doesn't please you or your husband. Fresh smelling, wonderfully clean clothes are at the heart of our mission, as all our products are rigorously tested to ensure this quality. When you have time, please give us a call at (800) 879-8433. One of our product experts will want to gather a little more information on your Tide Original experience to share with our Quality Assurance Team, as well as help you select a different Tide that you'll hopefully love just as much!