Customer reviews for Tide HE Ultra Powder Laundry Detergent (254 oz., 180 loads) forThis product is essentially unusable for my family now. After using nothing but this for a decade, we can't stand the smell and it just cakes up in my washer's detergent dispenser. It's honestly fascinating (and not in a good way) that it can cause the amount of stink it does when so little of it reaches the actual laundry. I used it on our bedding and it's been triggering my husband's allergies to the point of misery. Why fix what didn't need fixing? Was it even tested before being put it into production?
We're very sorry this happened to you and your husband. Please know that your entire family's health and safety is very important to us, and we regularly test our products to be safe when used as directed. We're here to help you and would like to get some information from you about the product. When you get a moment, could you give us a call at (800) 879-8433.
Why
I recently decided to go back to an old favorite and was in for a surprise. When I opened the box there was a new scent and it's horrible. Honestly, it stinks to me and apparently a lot of other people who loved the old scent. If we want to use febreeze we could add it ourselves or offer it with the febreeze scent you like. I beg you to change it back to the original. I looovvveeeddd the way it made my clothes smell without adding all of these new additives. Listen to your customers and go back to the old recipe please. You may lose more consumers.
Thanks so much for sharing your feedback with us. We're sorry that you're not a fan of our Tide Original Powders upgraded scent. Whenever we make these changes, we do many tests to get the new scent just right. Although scents a preference, we'd still love to hear your thoughts about this. When you have a moment, please give us a call at (800) 879-8433.
NOT "original scent"
Why fix something that isn't broken? I grew up on original scent tide, but unfortunately now my entire family has insisted on changing detergents. So disappointing. What's funny is the majority of those leaving feedback reflect the same SCENTiment (see what I did there?...). Please consider a CocaCola move, and go back to the classic tide scent. Thank you.
-We appreciate your lifelong loyalty to Tide the time you've taken to leave your review. We'll definitely let our team know how you feel about the scent upgrade. If you have any questions, or if we can help you further, please give us a call at (800) 879-8433.
LOVE IT!!!
I was afraid to by the original powder due to all of the complaints about the "new" scent. Honestly I love it. To be fair I hate when they mess around with an old standard. It it's not broken don't fix it i always say. But this still is the power house standard of what clean should be. All in all buy it, try it and if your not happy return it.
Scent is not pleasant
I really appreciate how effectively Tide cleans clothes, which is obviously the main objective for a laundry detergent. However, the scent has steadily gone downhill and that's why I can't rate it at 5 stars. I grew up in the 80's/90's and can still remember how clean and fresh my clothes smelled. The scent was not overpowering, it was lovely and had staying power. Please consider bringing back the true scent from years past that many people miss and others will grow to love too. Please!
Our Quality Team works hard with people like you to assure you always have a scent. We're eager to learn more, and we hope you'll call us at 1-800-879-8433. We look forward to seeing how we can help deliver you a scent your family loves!
Horrible new scent
I just opened a new box of powdered Tide and can't believe how awful it smells. Like cheap car freshener. This happened awhile ago with the Tide pods and I had to switch to unscented fresh and clear (not sure if they ended up switching back to the original scent). So sad this is now happening with powdered Tide which I use on everything from laundry to household cleaning. Throwing away a brand new box and hoping they announce a return to the original scent. Until then, I won't be able to purchase.
We're sorry to hear you're not impressed with the scent change of Tide Original, since we never want to leave our loyal fans feeling disappointed. Your satisfaction means everything to us, so we'd like to help you find a new favorite product. Please give us a call at (800) 879-8433.
Why CHANGE a good thing?????
I have used TIDE HE powder for 23 years…..and just opened a box of the new improved quick dissolving formula…..it SMELLS horrible and is over powering, and does NOT dissolve quickly… in fact it does not dissolve…..it cakes up in my dispenser! If this is the improvement, then I will be switching to a different detergent! I am not sure why P
We appreciate your great loyalty to Tide, and we're sorry you're having this experience. We can assure you that we have many quality checks in place to ensure that you can enjoy the best possible results with our detergents, and we'll be sure to pass your comments along to the rest of our team. We're always looking to bring you the latest innovations, and in September 2021, this product was given a perfume system upgrade that adds freshness technology for a nice scent during laundry and more scent after the clothes have dried. As well, there was a surfactant change for better dissolution in a variety of wash conditions. To ensure it dissolves properly, we suggest making sure to follow the dosing instructions. To clean out any build-up, remove the dispenser/dispensing drawer and clean it with hot soapy water. We hope this helps, and please give us a call at (800) 879-8433 if you'd like any further assistance. As well, we'd be happy to answer any questions you may have.
The one and only and now it's garbage
I've had issues, sensitivity to scents, etc with many detergents but this was my go to. Load after load of the tide original powder. And now it smells like garbage and my clothes seriously seem less clean. Who does that?! Go mess with your dumb pods and leave this alone. I can barely tolerate that nasty smell. There is NO reason to pick the name brand anymore.
We're very sorry you had this experience. While we completely understand that everyone has very subjective and unique scent preferences, we'll make certain to let our team know how you feel about the new scent of Tide Powder. In the meantime, if you have any questions, or if we can help you further, please give us a call at (800) 879-8433.
okay, good to know i'm not imaging it..
opened up my new box of tide laundry powder.. ran a load, and was completely overwhelmed by the new scent!! i ran extra baking soda in the wash to try to get some of the scent out and it's kinda fine, but after a week, the entire hallway my laundry room is in smells like this new scent, and my clean towels linens that share my laundry detergent cabinet are now completely saturated with the smell too. awful! i can't imagine all this scent wafting around isn't harmful to breathe in.. at least with the old formula it smelled fresh and nice… i grew up with the original tide powder detergent and came back to using it after we bought our first house. i miss the smell of “home” i've come to associate with the old “original” formula. i honestly might have to transfer this detergent powder to some kind of sealed bucket to keep the overpowering scent from permeating through literally everything. i really, REALLY hope there will be enough complaints to bring the previous formula back. also (this is a slightly older problem), the box no longer has an overhanging lip to keep the lid closed, which is a BIG problem with using the detergent when there are curious pets around. i sure won't be in a hurry to stock up on tide powder anytime soon.. and i hope when i'm out of this terrible-smelling one in a year, we can have the original “original” scent back! otherwise, i'll be on board with others in declaring i'll be switching to another brand.
We assure you, there's nothing more important to us than your comfort and safety. Please know, our Safety Team has put a lot of research into our Tide Original Powder Laundry Detergent. While there was an update to this detergent in September 2021, we don't expect the reaction you're describing. We truly hope you'll give us a call, and give us an opportunity to help you out with this. Mondays through Fridays, from 9 AM to 6 PM, or Saturdays and Sundays, from 9 AM to 5:30 PM, EST, we're here to talk. Dial 1 (800) 879-8433.
Headache-inducing chemical smell
Why why why did you change the smell? Original Powdered Tide used to be one of the best products on the detergent aisle. It was my go-to for deep stain removal, whites, workout clothes and my boys' sports uniforms. And for everything else I used Tide Pods (spring meadow.) I stock up for months so I didn't even realize the scent had changed until this weekend. I first noticed it with my whites using the powder— the smell was so strong I thought I had mistakenly spilled some shower cleaner. For my next round I opened my tide pods and ran the cycle and realized it was the Tide. I found a package of my old pods and compared the two. The new smell is horrific. I have had to Rewash everything. Unless it changes back, I am going to have to find a new brand. You cannot wear the clothes washed in the new smell without getting a headache.
There's nothing more important to us than your safety and satisfaction, so we're so sorry to hear about your experience. This isn't what we expect since we have not changed the scent of our Tide PODS™ Spring Meadow. We have quality and safety checks in place, and because this isn't something we take lightly, we'd like to make a detailed report to our Quality and Safety Teams and hear your feedback about the changes to our Tide Powder. When you have a moment, please call us at (800) 879-8433.