Customer reviews for Tide HE Ultra Powder Laundry Detergent (254 oz., 180 loads) forMore detergent now required per load
I bought a new box of tide and noticed that while the same size and weight box used to include 180 loads and now only covers 143. If you examine the instructions on both boxes, you see that a medium load used to require 1/5 cup and now requires 1/4 cup. Is the new formula less effective and therefore requires more? Or is the change just designed to get consumers to use and purchase more detergent than necessary? This is not the first time tide has done this. A few years ago the same box provided more than 200 loads.
We're disappointed to hear you didn't have the experience from Tide you expected, Annie. We'd like to get more information to help, as well as share this with our Quality Team, so when you have a chance, please reach out to us at (800) 879-8433.
Best Laundry Detergent Ever!
We used Tide original when I was a child, a long time ago - 50"s. When I got older on my own, I tried other brands. but none compared to Tide. I still use it and the powder only. I do not like pods. Anyway, it is getting harder to find any Tide powder. Are you going to discontinue completely? Lord I hope not.
New "original"scent
New "original" scent. How can Original have a New smell. I have just in the last few months been able to buy the Original powder. I loved it. So fresh so clean .Covid 19 days ..I have had touse fowl STRONG FAKE smells like your competitors have. They were making me have headaches. TIDE was fresh and clean BUT NOT now. I willbuse my new box but will hang clothes outside to dry to air out the smell. Disappointed to say the least. Would have given TIDE Origianl a 5 ⭐ if the scent had stayed the same.
BRING BACK THE ORIGINAL SCENT
Tide has been my tried and true for some time now. It has been the only detergent to actually keep my clothes clean and fresh, without terrible fragrance that negatively impacted my skin. I also use it to clean my home, my car, my shoes...literally everything. The most recent scent change to the powdered tide was a terrible decision - it smells like a wannabe Gain laundry detergent - just too over powering and off putting. I appreciate that it cleans well, however, I just cannot smell this all of the time, as it gives me a terrible headache. I could understand adding a new scent to the collection, but not changing a well-loved product that had no issues to begin with. Very disappointing. If it ain't broke, don't fix it.
-Please know that your health and safety are the most important things we think about, and our products are tested to be safe when used as directed. We're very sorry this happened. We'd like to get some information from you to pass on to our Quality and Safety Teams. When you get a moment, call us at (800) 879-8433. In the meantime, we'll let our teams know how you feel about the scent changes.
Skin irritation!
Been loosing sleep over itchy skin after using Tide for 20 years… went to the doctor and we couldn't figure out why ive been having a allergic reaction. Googled if Tide changed their formula recently and well. Found my answer. Good job guys. You ruined and good thing and caused me physical pain. Never again.
Morris, we're very sorry this happened to you. Please know that your health and safety are the most important things we think about at Tide, and we thoroughly test our products to make sure they are safe when used as directed. We'd like to learn more about your experience for our Safety Team. When you get a moment could you give us a call at (800) 879-8433.
Just bought last box
I just bought my last box of Tide original. I started having an allergic reaction to it on my eyes and armpits. I know you changed something with scent, and who knows what else. I used it for cloth diapers and it was great. But now I'm done. I am visiting the dermatologist now for skin allergens because you messed with a staple product. Ugh. Do I recommend it? It's great if your don't react to it! And you can reach out to me via email. I won't be calling.
Thank you, Sarah, for reaching out to Tide, sharing this experience. Please know, we hope you're feeling better. Safety is at the heart of all that we do, so we're glad you let us know about your recent reaction to your Tide Original Powder Laundry Detergent. You can be assured we'll share your comments with our Safety Team. While all our ingredients and products are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven't already, we recommend you discontinue use of the product and/or seek medical attention if symptoms worsen or do not resolve. Please know when we design our products, we do extensive research and consumer testing to create features that we think you will love, and we always take consumer feedback into account when making changes or designing future products. Know we're here, and happy to help as best we can. Give us a call any Monday through Friday, from 9 AM to 6 PM, EST, any Monday through Friday. On Saturdays and Sundays, we're here until 5:30 PM, EST. Our number is 1 (800) 879-8433.
Ultra Tide HE Powder Residue
Just recently purchased a new GE top load HE washer, as well as a box of the Ultra Tide HE Powder. With each load that I have washed so far with the Tide powder detergent, I have had some sort of white residue left on the item being washed, in blotches or spots. The extra rinse feature was also on. To make sure it wasn't the washer I re-ran each load individually with Tide HE with Acti-Lift liquid and the residue was gone. Mind you that both detergents are being added through the HE detergent dispenser, as well as the same wash settings being used, that also goes for wash water temperature at warm water for the wash cycle or above. Please reply with help. Could I exchange the powder with you for the liquid that seems to work?
Horrible new scent
I just opened a new box of powdered Tide and can't believe how awful it smells. Like cheap car freshener. This happened awhile ago with the Tide pods and I had to switch to unscented fresh and clear (not sure if they ended up switching back to the original scent). So sad this is now happening with powdered Tide which I use on everything from laundry to household cleaning. Throwing away a brand new box and hoping they announce a return to the original scent. Until then, I won't be able to purchase.
We're sorry to hear you're not impressed with the scent change of Tide Original, since we never want to leave our loyal fans feeling disappointed. Your satisfaction means everything to us, so we'd like to help you find a new favorite product. Please give us a call at (800) 879-8433.
I miss the old Tide!
The new Ultra Tide just isn't cutting it for us. Regardless of water temperature and type of clothing, I have to use more than the recommended amount to get things clean. I'm wasting so much money, having to use extra detergent. I'm finishing up what I have, and searching for a new HE powdered detergent.
I'm sorry you feel the Tide detergent isn’t cleaning well. Please be assured all our laundry detergents are designed to provide good overall cleaning. In addition, they all contain enzymes which help remove protein soils.Since powders and liquids have different performance strengths, I’d like to share some tips with you. If you have clay or mud type of soil, then try our powders as they work best on this type of stain. For greasy, oily solids liquid is the best. For best results: • Follow care tag instructions, using the hottest water safe for the fabric. • Sort clothes properly grouping similar colors and fabrics. • Don't overload the washer so clothes can circulate freely. • Use the recommended amount of detergent for average water hardness, a little more in very hard water, a little less in very soft water. • Use gentle cycles only when care instructions recommend it. Hope this helps!
New Formula
I have been using this product for decades. After using the new formula I have been breaking out in Eczema and hives all over my body. My face swole and I had to go to the hospital. What ever is in this new formula is perfumed and I'm very disappointed that I can no longer have a safe detergent to purchase.
We appreciate you bringing this to our attention, and we hope you are feeling much better. Please know that your safety is our highest priority, and our team has performed numerous research, and safety tests to ensure our products are safe for use. Our recent change to our Tide Powder made it more concentrated allowing you to use less of the powder, and would not expect for you to have a reaction. If you have not done so, we recommend discontinuing use. As a member of our Tide Family for over a decade, we want to learn more about your experience, and provide you with the attention you deserve. When you can please, give us a call at (800) 879-8433, any time from 9:00AM-6:00PM EST.