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Customer reviews for Tide HE Ultra Powder Laundry Detergent (254 oz., 180 loads) for
Tide HE Ultra Powder Laundry Detergent (254 oz., 180 loads)
4.5 out of 5 stars
stars2,058 ratings632 reviews
  1. 5 stars82% (1,678)
  2. 4 stars6% (114)
  3. 3 stars2% (44)
  4. 2 stars2% (42)
  5. 1 star9% (180)
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Showing 361-370 of 632 reviews
Mar 31, 2022
oneets
1 out of 5 stars review

Bring back old "original" scent!!!

I have LOVED Tide powder for many years. It works better than anything and I've enjoyed the original scent. However, you have amped up the scent and it is way too strong. It lingers far too long and is no longer nice. Sadly, I will be switching to another detergent.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

We understand that fragrance preferences vary from person to person, so we truly appreciate you taking the time to share your feedback. Tide Powder was recently upgraded to provide a nice scent during laundry and more scent after the clothes have dried, so we're sorry to hear you're not impressed with this update. Your satisfaction means everything to us, so we'd like to help with this. Please give us a call at (800) 879-8433.

Jul 12, 2022
So Very Disappointed
2 out of 5 stars review

Leave A Good Thing ALONE

[This review was collected as part of a promotion.] We have been using original (boxed powder) Tide detergent for over 40 years, but I'm afraid we just can't handle this new scent anymore. My husband has been saying to me that he noticed and felt and smelled something different with our Tide and I told him it was his imagination. I have never been any fan of any scents/fragrances mostly due to my asthma, but I was used to the original (old) Tide. Our granddaughter helped us find this: Recently, we updated the formula for our Tide Original Powder, adding freshness technology for a nice scent during the laundry process and more scent after the clothes dry. Our testing and research showed us this was a great addition ........ A PERFUME SYSTEM UPGRADE? So many people have so many different allergies and so many establishments are trying to adopt fragrance-free policies. We understand that many folks like to smell like a bottle of fragrance and that's why there's Axe and Gain laundry detergent and other potent options. Couldn't you have kept your foo-foo fragrances in your other products/models and LEFT ORIGINAL TIDE ALONE?? PLEASE GO BACK TO THE WAY THIS HAS BEEN FORMULATED FOR THE LAST FEW DECADES. We have been soooooo disappointed in your re-formulation the last several months. Make it Tide ORIGINAL Powder Laundry Detergent again :-)

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from Tide

We're very disappointed to read this, and thanks for leaving such a detailed review. Your 40-plus years of loyalty to our flagship product is greatly appreciated! We're sorry the updated scent of Tide Original, however, doesn't please you or your husband. Fresh smelling, wonderfully clean clothes are at the heart of our mission, as all our products are rigorously tested to ensure this quality. When you have time, please give us a call at (800) 879-8433. One of our product experts will want to gather a little more information on your Tide Original experience to share with our Quality Assurance Team, as well as help you select a different Tide that you'll hopefully love just as much!

Oct 31, 2021
chelsead86
5 out of 5 stars review

I use the stuff

I use the stuff all the time! I use it to clean my house and in laundry! It's like magic in a box! I feel like there is not a stain this can't get out! It's always amazing to clean bathrooms, floors, shoes, I mean it you can use this for anything! I highly recommend using this!!

Review from influenster.com
Helpful?4MATU5UN14YC3700027765
Nov 10, 2023
katstu5
1 out of 5 stars review

Obnoxious scent

My family has always used tide. I wanted to go back to the original scent, but it is not the original scent. I have allergies, and the “new original” Tide irritates them and gives me a severe headache. I have also tried using the scent free tide, and the clothes don't smell clean it all. Please go back to your original scent… It's much better. If the scent of the original Tide remains the same, I will have to start looking for new detergent.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from Customer Care

Thanks for your and your family's longtime loyalty to Tide! We want you to know that a lot of research and consumer feedback is taken into account to create detergents we believe everyone will love, so we're very sorry you had such an unpleasant experience with our new scent. Because your safety is most important to us, we'd recommend not using any more of your Tide Original Powder and to set the box aside, as we may need to retrieve it for a closer inspection. Kindly give us a call at (800) 879-8433. We hope to help you while also gathering some further details to share with our Product Quality and Safety Teams.

Jan 6, 2022
Miss Chris
2 out of 5 stars review

Awful new formula

You have changed the formula in September of 2021, again, without letting the consumer know. The smell is SO OBNOXIOUS it makes the whole house stink. When you changed the formula years back it was bad enough but this is just ridiculous. WHAT is wrong with your "original" formula?

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

Miss Chris, we're sorry you're having this experience. We appreciate you letting us know about the scent changes that we've made. We rely on consumer feedback, like yours, when making important decisions about our products, and we'll be certain to forward your comments onto our teams. In the meantime, if you have any questions, or if we can help you further, give us a call at (800) 879-8433.

Jan 2, 2024
Kfetus
1 out of 5 stars review

Please stop!!!

The smell is awful! I have to wash my clothes in other detergent just to get to a level that my family can tolerate! “ tide” smell os so strong it's caused watery/swollen eyes runny nose and nausea…. What ever you did to the beloved tide brand which is the only brand I have ever known …. Please go back

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from Customer Care

We're sorry to hear that a loyal Tide fan like you has had this experience, and we hope that you and your family are feeling better. Since safety is our top priority, we can assure you that our products have been thoroughly evaluated to be safe when used as directed. As well, we put a lot of thought into creating features that we think you'll like, and the scent of our Original Powder Detergent was last changed in May 2022. We'll be sure to share your feedback with our team, and we do recommend discontinuing use of this product, if you haven't already. We suggest giving our Tide Original PODS™ or Liquid Detergent a try instead. So that we can learn more and gather some additional details for our Safety and Quality Teams, please give us a call at (800) 879-8433 when you can.

Jul 16, 2022
Overwhelmed
2 out of 5 stars review

It's not "Original" when you change it!

I can't recall when I began using tide laundry detergent. College perhaps.. It's been at least 20 years. I now have to end this relationship. One of us changed for the worst and it wasn't me. Why, why, WHY do marketing people believe successful things MUST be changed? Did sales of original tide decrease during the pandemic? Very unlikely... Anyways, the new "improved" yet unannounced change has left me with clothes smelling so strongly I cannot wear them and have to store them in my garage. The smell began to overwhelm my entire 2400 Sq ft house with just a single laundry basket of clothes. I tried washing again with just warm water and double rimsing in both my top-load and HE machines. Natural fibers do better but I fear I'll have to donate and replace several hundred dollars of synthetic fabric athletic training clothes. I can't breath in that much smell. Who on earth convinced a corporate board this was a BETTER let alone a good idea?! We already smell like shampoo, soaps

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

We're sorry to hear that one of our loyal fans doesn't like the enhanced Tide Powder smell. Whenever we make these important decisions, we do extensive testing to ensure it's just right for our new users and old fans alike. We'd love to hear from you about this, and we'd like to hear your thoughts about this change. Please give us a call at (800) 879-8433.

May 11, 2022
CV51
1 out of 5 stars review

Terrible Smell that Lingers

I already wrote one review on how terrible the smell is but now I must write another review. Not only is the smell horrible but it lingers and is giving me a migraine headache. I have been a faithful Tide user for 40 years and loved how it smelled. It was a clean fresh smell that was mild and pleasing to the senses. This new "Original" Tide has an overpowering perfume smell that permeates everything. In desperation I tried Tide Clean Breeze and it was even worse. It was mentioned by the manufacturer to try Tide Mountain Spring - that this is closer to the original smell. I will try it but I will probably have to stop using Tide since they are likely using this new fragrance technology in all of their products. When I was at the store today looking for another brand to try I noticed ALL the scents were overpowering --- even more so than Tide. Sadly even the more natural brands are also doing crazy strong scents. Who decided we want to smell like strong lingering perfume???

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

At Tide we want you to enjoy the superior clean and the long lasting freshness you get from our detergents. We're sorry this happened to you. Please know that your health and safety are our primary concern, and we test our products to be safe when used as directed. We'd like to learn more about your products and experience for our Safety Team. When you get a moment, could you phone us at (800) 879-8433.

Feb 21, 2023
Socal
1 out of 5 stars review

The new scent is repulsive

[This review was collected as part of a promotion.] I've been a loyal Tide consumer for decades, and was able to tolerate formula and scent changes in the past. This latest change however, is just awful, it doesn't smell clean just very perfumed. Family and friends say the same, that they're on the hunt for a replacement brand. Their recommendations to use fragrance free, or other scents is just aggravating. Tide now has an excessive amount of options on the shelves, why mess with the OG. I hope they go back to what the consumers want.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from Tide Team

We can't thank you enough for your longtime loyalty. Your satisfaction means the most to us, so we're sorry to hear you don't enjoy the scent upgrade, and assure you that we're letting our team know your feedback. If you ever have other feedback to share, reach out to us at (800) 879-8433, and we'd be happy to talk with you.

May 12, 2022
scd5
1 out of 5 stars review

What Happened to the Scent?

The new scent is so strong it is horrific! I switched from the powder to the liquid, and it is the same thing. The scent makes me sneeze when I dispense the product. Then when I dry my clothes, it is even worse, the whole house smells. Then I think I am in the clear until I wear my clothes, and the scent will just not go away. I have been using Tide for 30 years. I will be switching to a new detergent. Sorry, but you have lost a long-time customer.

Review from tide.com
Helpful?4MATU5UN14YC3700027765
reply from The Tide Team

Your safety is our highest priority, and we're so sad to learn about this experience. Recently, we updated the formula for our Tide Original Powder, adding freshness technology for a nice scent during the laundry process and more scent after the clothes dry. Our testing and research showed us this was a great addition, we're disappointed it didn't work for you. We'd like to talk more with you about this and help as much as possible. Please call 1 (800) 879-8433 any Monday through Friday, from 9 AM to 6 PM, EST. We're also by our phones Saturdays and Sundays, from 9 AM to 5:30 PM, EST. We hope you'll call soon.