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Customer reviews for HERSHEY'S Natural Unsweetened Cocoa Powder, 23 oz. for
HERSHEY'S Natural Unsweetened Cocoa Powder, 23 oz.
4.7 out of 5 stars
stars5,461 ratings3,818 reviews
  1. 5 stars84% (4,597)
  2. 4 stars10% (521)
  3. 3 stars3% (144)
  4. 2 stars1% (53)
  5. 1 star3% (146)

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Showing 1-10 of 3,818 reviews
Oct 22, 2025
R
5 out of 5 stars review

Verified Purchase

Chocolate is Good

I like this thing called chocolate. I'm not sure if you've ever tried it. It's dark and fine, kind of like a dark baby powder. It does not taste good. It's kind of bitter. But, get this, if you add something sweet to it, or put it in something sweet, then it tastes completely different. It doesn't seem to mix with cold fluids, so you might want to agitate it with a mixer or try a heated medium for blending. Or mix it with something with fat, like yogurt, as it seems to bond with fatty materials. This might sound crazy, and we'll see how it goes, but I am thinking about trying this chocolate stuff in a cookie. Maybe a cake, too. I am considering blending the chocolate with some coca butter and making little drops. I will call them chips. I intend to put those chips into a cookie recipe. If it works out then you can say that you were one of the people who read the Walmart review where a customer created a thing he called a "chocolate chip" cookie. Lucky you. I recommend chocolate and I think you should try it.

Review from walmart.com
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Mar 10, 2026
charles
5 out of 5 stars review

Verified Purchase

It is a little bitter by itself but I stir it in my coffee with a little stevia and its fine. I understand it will help my body produce stem cells so lets see what happens.

Review from walmart.com
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Mar 2, 2026
Brenda
5 out of 5 stars review

Verified Purchase

Chocolate, chocolate gravy

My mom loves the Hershey’s Cocoa for recipes she makes which includes chocolate gravy. And I love eating the chocolate gravy! However, It is very expensive.

Review from walmart.com
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Oct 23, 2019
Eileen
5 out of 5 stars review

Verified Purchase

Can’t beat Hershey’s flavor

I do a lot of baking for church and friends. Hershey’s baking chocolate is my absolute favorite for any recipe that requires baking cocoa. The Hershey’s website has tried and tested recipes that always produce fabulous baked goods. Their Perfectly Chocolate cake recipe on the can is to die for and is my go-to chocolate cake recipe.

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Jan 22, 2023
David
2 out of 5 stars review

Verified Purchase

Packing left a lot to be desired. Items damaged.

I bought this item online to be shipped to me. It was during the Christmas holidays so delivery was a little late not a problem. My problem was the packaging, I bought two cans of cocoa and one of those containers arrived with the lid popped off, the seal busted open and Cocoa everywhere!

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Apr 27, 2023
1st time disappointed
2 out of 5 stars review

Verified Purchase

How did this happen???

The cocoa itself is very good. However the shipping was terrible. The product is suppose to be 2 containers wrapped with plastic. In the past this was very well shipped. This time the containers were unwrapped and separate. One of the lids had been lost/removed and covered slightly with wrapping tape. This did not work at all. Since the tape did not cover the entire top, the factory cover had or developed a rip and ended up all over the inside of the box and on the other items in the order. Lost perhaps 1/3 of the contents so not a big deal except for the mess inside the box and spillage as cleanup was competed. I've used the shipping many times and it has always been perfect. I have no idea how the warehouse would allow this to slip by. Overall I would still recommend Sams for shipping

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Jan 1, 2026
Bevalo
2 out of 5 stars review

Verified Purchase

Not what I expected

I thought it would come in container like shown but it came in bags. I could have bought 1 bag at a time if I wanted the bags.

Review from walmart.com
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Nov 26, 2022
Sandy
1 out of 5 stars review

Verified Purchase

Horrific Shipping mess!

I placed a large order. The Tide pods and 2 boxes of HersheysCocoa were packed in the same box to ship. When I received this box, it had been handled so that the top had bursted off one of the cocoas and cocoa was everywhere. Could not even take the box of Tide pods inside. It had to be scrubbed off and opened outside. Cocoa powder went everywhere. Did not feel one of the boxes of cocoa was safe due to being opened and in a box with chemicals. Food products and chemicals should not be packed together that way. I was very unhappy with the mess I received.

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Dec 29, 2022
Kopp
1 out of 5 stars review

Verified Purchase

Big mess

Not doubt it’s good product by shipping is not good for this product.. we ordered 3 times & every time the box is opened and spilled all over all other products.. big big mess

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Nov 18, 2023
Agnes
1 out of 5 stars review

Verified Purchase

Cocoa is good, packaging is horrid

Love the product, but I absolutely despise the way that the people packaging it have become so lazy and they don’t care how the products get to the customer. In this case, my cocoa, and everything else in the order, was covered in salsa because they didn’t package the products properly. this happened two times,two separate orders, the original and the replacement. I gave up after the second attempt.

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