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Customer reviews for OGX Thick & Full + Biotin & Collagen Conditioner, 40 fl. oz. for
OGX Thick & Full + Biotin & Collagen Conditioner, 40 fl. oz.
4.5 out of 5 stars
stars
1,374 ratings948 reviews
  1. 5 stars72% (995)
  2. 4 stars14% (198)
  3. 3 stars7% (93)
  4. 2 stars2% (31)
  5. 1 star4% (57)

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Showing 421-430 of 948 reviews
Feb 5, 2015
Reviewer name: meredith
5 out of 5 stars
5 out of 5 stars review

Smells delicious!

I bought this and expected wonderful things, and I got what I wanted. It smells amazing and leaves your hair silky smooth!

Review from ogxbeauty.com
Helpful?4909SUHA7AMU2279694204
Jul 7, 2021
Reviewer name: Buck
1 out of 5 stars
1 out of 5 stars review

This is recalled item

This item needs to be taken down. J&J is facing a lawsuit because this item causes hair loss. I bought it because it was cheap and a "good brand" but I won't buy again. Not Sam's Club fault but get it off the shelves

Helpful?4909SUHA7AMU2279694204
Jan 12, 2024
Reviewer name: Piglet
3 out of 5 stars
3 out of 5 stars review

Please redesign the container.

The product seems good enough but I find it impossible to squeeze it out of the bottle because the conditioner is too thick for the hole in the cap. I've had to put it into a jar with a wide neck. Redesign the bottle with a bigger hole.

Review from ogxbeauty.com
Helpful?4909SUHA7AMU2279694204
Jan 24, 2023
Reviewer name: Nina
2 out of 5 stars
2 out of 5 stars review

OGX causes hair loss!

They are In a class action lawsuit their hair care products causes hair loss. I have lost so much hair I have bald spots. I used ogx/organix for years! Never again!

Helpful?4909SUHA7AMU2279694204
reply from Brand Answers Squad

Hi Nina, we’re so sorry to hear you had a negative reaction using our Biotin & Collagen Conditioner. Your health is our top priority and we’re here for you! Our team would appreciate a chance to learn more about your experience to see how we can help. Please visit our website and send us a message with your username, phone number, and best time to talk M-F, 9 am-5:30 pm EST. We look forward to hearing from you! XO, OGX

Feb 10, 2015
Reviewer name: riahroo1996
5 out of 5 stars
5 out of 5 stars review

SO GOOD!!

[This review was collected as part of a promotion.] It strengthened my hair and gave it tons of shine. It is one of my top 5 all time favorite hair products. And the smell is heavenly, of course.

Review from ogxbeauty.com
Helpful?4909SUHA7AMU2279694204
Sep 2, 2024
Reviewer name: LisaMR
1 out of 5 stars
1 out of 5 stars review

Horrible

Been using for about 10 years and the new and improved formula is terrible, caused my scalp to break out. My daughter also tried it and had the same reaction.

Review from ogxbeauty.com
Helpful?4909SUHA7AMU2279694204
May 3, 2021
Reviewer name: spazzy kitty
1 out of 5 stars
1 out of 5 stars review

not great for thin hair.

Took me a whole 5 minutes to rinse this out of my thin hair. It's made way too thick, it was like smearing paste throughout my hair. Really weighed my hair down. It's smells good, but is too strong.

Helpful?4909SUHA7AMU2279694204
reply from Brand Answers Squad

We're bummed to hear about your disappointing results, SM. We'd like to gather a few details when you have a minute. Please visit the Contact Us page and send us a message, we're more than happy to help. Once there, just include your Email, Phone, and Username so we can follow up. Hope to chat soon! XO, OGX

Aug 5, 2020
Reviewer name: actuallyashley
4 out of 5 stars
4 out of 5 stars review

This conditioner is a FABULOUS value! It made my hair soft and shiny without weighing it down. According to my fianc, it made my hair smell great. Its a great value for the price. Very happy that I switched to this product

Review from influenster.com
Helpful?4909SUHA7AMU2279694204
Aug 6, 2020
Reviewer name: alejandrap145
5 out of 5 stars
5 out of 5 stars review

I love it because in addition to leaving the hair soft and very easy to comb, it really works very well to strengthen it and reduces its fall, highly recommended

Review from influenster.com
Helpful?4909SUHA7AMU2279694204
Mar 16, 2025
Reviewer name: palette__ho_5341
4 out of 5 stars
4 out of 5 stars review

Fine

[This review was collected as part of a promotion.] I used to use OGX all the time but due to the on going lawsuit, I was a bit wary. I used this conditioner anyways and it wasn't that bad. It smelled really good actually but I don't notice a huge difference in using it. I would actually use drugstore brands more but I'm glad I tried this one out!

Review from influenster.com
Helpful?4909SUHA7AMU2279694204