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Customer reviews for OGX Thick & Full + Biotin & Collagen Shampoo, 40 fl. oz. for
OGX Thick & Full + Biotin & Collagen Shampoo, 40 fl. oz.
4.5 out of 5 stars
stars
3,381 ratings2,754 reviews
  1. 5 stars73% (2,469)
  2. 4 stars16% (537)
  3. 3 stars5% (172)
  4. 2 stars2% (64)
  5. 1 star4% (139)

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Showing 821-830 of 2,754 reviews
Feb 20, 2021
Lin249
1 out of 5 stars
1 out of 5 stars review

Turned jelly like after a few months

I still have about a quarter of the bottle left and it suddenly turned to a gelatinous consistency. It was harder to get out of the bottle, but I still used it. Afterwards there were crusty chunks of dried shampoo stuck to my hair since it did not wash out properly. I’ve tried lathering it before use and rinsing out well, but every time there is residue left in my hair. I was enjoying the shampoo before, but not it seems unusable with a decent amount of the bottle left

Review from ogxbeauty.com
Helpful?2A5KG02B1PNP2279694203
reply from Consumer Service

Thanks for the review! We wouldn't expect this to happen and we'd love to chat more with you about your experience. Please follow this link to send us a message with the best time to contact you. https://www.ccc-consumercarecenter.com/UCUConfiguration?id=a0758000007KQ5V

Jun 29, 2024
TamN
5 out of 5 stars
5 out of 5 stars review

Biotin&collagen Shampoo

[This review was collected as part of a promotion.] I got free Biotin&collagen shampoo from Influenster foe exchange my honesty review. This is my favorite one for a long time. It's helpful for the damage ,split end and fall down hair with collagen &biotin which the best for hair has problems. I highly recommend using combo Shampoo &Conditioner. It's take a month for results you can see by your eyes 👀

Review from ogxbeauty.com
Helpful?2A5KG02B1PNP2279694203
reply from Consumer Care Center

Thank you so much for bringing this to our attention! We appreciate your review and would like to learn more about your experience. When you have a moment, please reach out to us via the Contact Us page on our website. We hope to hear from you soon! XO, OGX Beauty

Dec 16, 2015
MaryDavid
5 out of 5 stars
5 out of 5 stars review

Awesome for every hair type

I love this product,I am African woman with very kinky(coarse) hair. The first I tried this product my hair was dry and was breaking. Now it's feels healthy, it looks healthy and it is healthy. It has gone back its natural colour too. I can't touch stop touching my hair! Thanks

Review from ogxbeauty.com
Helpful?2A5KG02B1PNP2279694203
Sep 17, 2019
brit_rose46
5 out of 5 stars
5 out of 5 stars review

I use this shampoo religiously because it has vitamins in it that your hair needs in order to grow thick and long. It is sulfate and paraben free and smells so good in the shower! Pair it with the biotin & collagen conditioner for the ultimate hair wash.

Review from influenster.com
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Jun 19, 2020
alexisallyse
5 out of 5 stars
5 out of 5 stars review

My hair is so bouncy and full of body after using this conditioner it lathers up great so each strand gets some love I have noticed my hair is stronger and less likely to experience breakage I love all ogx products and will be repurchasing this[product:ogx-biotin-collagen-shampoo]

Review from influenster.com
Helpful?2A5KG02B1PNP2279694203
Jun 8, 2025
eydimarp_2978
3 out of 5 stars
3 out of 5 stars review

biotin in shampoo ❌collagen in shampoo ❎

I only tried this once because of its density and gel-like texture, it doesn't do much for my hair, but I don't remember much. I used it many years ago and I remember that it cleaned a lot and didn't leave the hair so damaged, and well, as far as it promises to grow hair, not that much, really.

Review from influenster.com
Helpful?2A5KG02B1PNP2279694203
Jul 8, 2024
bamtaam
5 out of 5 stars
5 out of 5 stars review

Biotin and Collagen for the hair

[This review was collected as part of a promotion.] The scent of this is really tropical, it smells coconut and delicious. I love OGX products; the lather on this is good and it makes my hair so soft and silky. My hair is happy and healthy. The packing is super nice as well.

Review from ogxbeauty.com
Helpful?2A5KG02B1PNP2279694203
Mar 18, 2022
sidran3
5 out of 5 stars
5 out of 5 stars review

I love it. Smooth

I love it. Smooth hair. The scent is nice. Price is best. Sulfate-free so lather is not that much. It's thick. Comes in two sizes. Overall I like it very much. Fully satisfied. I will keep buying in the future.[product:ogx-extra-strength-biotin-&-collagen-conditioner]

Review from influenster.com
Helpful?2A5KG02B1PNP2279694203
Sep 5, 2020
ilovesnoopygal
1 out of 5 stars
1 out of 5 stars review

What Happened to my favorite shampoo?

I thought I found my forever shampoo and conditioner. But now you went and changed the look and quality of the products. Why did you have to change perfection. My hair doesn't look or feel the same. Nor does it smell good. I'm so disappointed.. unless you change it back, I won't be buying your shampoo again..So sad.

Review from ogxbeauty.com
Helpful?2A5KG02B1PNP2279694203
reply from Consumer Service

Hey there, thanks for leaving your review! We're sorry to hear you aren't a fan of our Extra Strength Biotin & Collagen products. Good news is, we do still carry the original Biotin & Collagen Shampoo and Conditioner you know and love! So sorry for any confusion! XO, OGX

Jul 9, 2024
katiet1
4 out of 5 stars
4 out of 5 stars review

Good

[This review was collected as part of a promotion.] I have used this brand before and I do love this brand. The packaging is durable. It is a little pricey but you don't need a lot of product to get a good lather. The texture is thick and luxurious. I only gave 4 stars because I personally prefer a fruity strong smell whereas this is a light calming smell.

Review from ogxbeauty.com
Helpful?2A5KG02B1PNP2279694203