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Customer reviews for OGX Thick & Full + Biotin & Collagen Shampoo, 40 fl. oz. for
OGX Thick & Full + Biotin & Collagen Shampoo, 40 fl. oz.
4.5 out of 5 stars
stars3,375 ratings2,748 reviews
  1. 5 stars73% (2,466)
  2. 4 stars16% (535)
  3. 3 stars5% (172)
  4. 2 stars2% (64)
  5. 1 star4% (138)

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Showing 621-630 of 2,748 reviews
Apr 17, 2021
kbcriscoe
5 out of 5 stars review

Amazing Product.

I have a hard time finding hair products that I genuinely like. My hair is extremely long & very fine with some hair fall. OGX gave me fuller hair, beautiful shine & texture all within the first wash. Plus, a little goes a long way, instead of my usual 3 pumps I'd need, I was surprised to only need about 1.5 pumps. My new favorite go to duo, which is saying alot from a 'hair snob' like me.

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Oct 9, 2019
ash1994
1 out of 5 stars review

Stuck on my hair

I have been using this shampoo for many years, but when I used it yesterday (nearing the end of the bottle) it came out as solid goop and when I put it on my hair it was stuck and did not come off my hair at all. I had to scrape off the goop from my scalp and its still stuck in my hair after washing my hair two times. I'm truly horrified by this experience as I did not expect OGX shampoo to ruin my hair. I'm not sure what happened, it did not lather at all and it's consistency was like jelly that did not melt with water.

Review from ogxbeauty.com
Helpful?2A5KG02B1PNP2279694203
reply from Customer Care

We're so sorry to hear about this! Please visit the contact us page on our website and message us with the best time to reach you from Monday-Friday, 9AM-5:30PM ET, with your phone number and reviewer name. We hope to chat soon!

Sep 24, 2018
IHaveFrigginModelHair
5 out of 5 stars review

Gave my “Corpse Bride” hair LIFE

I have fine hair but a lot of it, and it gets very oily. This means that the fine strands are weighed down by the density of hair I have and the oil that won’t go away, so my locks have always looked lank, greasy, and lifeless. I have tried several different drugstore and fancy salon brands, and finally decided to try this one about four months ago. It has absolutely TRANSFORMED my hair into thick, dense, lustrous hair that I get compliments on all the time!! And it smells amazing to boot! I love running my fingers through it ❤️ I even got an unexpected bonus benefit; my hair was always stick straight, and now all of a sudden it has a natural texture — almost wave — that adds so much to the whole appearance of my hair!!

Review from ogxbeauty.com
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Apr 12, 2020
ivydripcherry
4 out of 5 stars review

Smells great and leaves my hair feeling great. Best for thin hair, don’t use on an oily scalp. I wish it would have noticeably improved my hair. Smells better than most shampoos. Satisfied with this but I feel like it’s missing something. I do recommend.

Review from influenster.com
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Dec 4, 2018
Anonymous
5 out of 5 stars review

If there were more than 5 stars this shampoo would easily get it. I have always had very oily hair and no matter what shampoo and conditioner I used my hair would get oily by the end of the day and I would HAVE to wash it or it would get even worse the longer I waited. I purchased this shampoo with the conditioner on a whim because I have straight and thin hair so any kind of volume to give it some life sounds great to me and I’ve used other volumizing products and they have done nothing for my hair. After just the first time using it I could feel my hair already thicker and on top of that it did not get oily whatsoever even after more than 24 hours which never happens for my hair. I immediately went out and bought the bigger size so I won’t run out 10/10 recommend!

Review from influenster.com
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Jun 5, 2023
Sam
3 out of 5 stars review

Hair falling out!

I wanted a shampoo that helps keep my hair shiny and thick after brazillian treatment I had done worn out. I was wrong for choosing this, after 2nd use of big bottle I am ridiculously loosing hair to where it got really thin. I started blaming our water softener until I went for a vacation and use my regular shampoo when I am in the Philippines, after 2 weeks my hair fall out stopped and realized it was my shampoo back home! I still have 2 of these shampoo that id be happy to return to sams club when i go back to the states after my vacation. Do not buy!!!

Helpful?2A5KG02B1PNP2279694203
reply from Brand Answers Squad

Hey there, we appreciate your bringing this to our attention. We want you to have a great experience with our products, and recognize your health is extremely personal and important. Please visit the Contact Us page on our website to connect with us so we can better help you! XO, OGX

Sep 29, 2021
samanthar368
4 out of 5 stars review

First & foremost- this

First & foremost- this shampoo is THEE BEST smelling shampoo i have ever smelled! I cannot stress that enough. Smells amazing! Now, when it comes to moisturizing and taming frizz? It’s a no go. I have very wavy, frizzy hair and after using this it is the exact same as it was before- wavy, frizzy, and now dry. I just wish it worked better AND could keep the scent! (Seriously- please make this a perfume lol)!

Review from influenster.com
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reply from Consumer Care

Thanks for bringing this to our attention. We want to hear more about this. Check out the contact us page on our site and send us a message with your phone number, username and best time to reach you M-F 9AM-5:30PM ET. Hope to chat soon! XO OGX

Mar 24, 2020
valeriad1
5 out of 5 stars review

I absolutely ADORE this product! Normally, my hair gets very frizzy and , although it is wavy/curly, it never had any sort of shape. However, once I started using this shampoo I noticed a DRASTIC change to the health of my hair! It is no longer frizzy and it actually has shape. I no longer need to apply heat to it! I hope they never discontinue this product!

Review from influenster.com
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Mar 7, 2021
jnldv
2 out of 5 stars review

I want to love

I want to love this product more than I do, but it just didn’t do the trick for me. I have fine hair and while it did help add volume to it after a few washes I noticed that it also sucked out the moisture from my hair. It’s unfortunate because I did like the increased density, but don’t anticipate me repurchasing this shampoo.

Review from influenster.com
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reply from Consumer Service

Thanks for letting us know about this, you should have seen better results from using the shampoo. We want to make this right, please head over to our website and fill out the Contact Us form so that we can continue to learn more and assist you with this issue. XO, OGX

Jul 7, 2019
Anonymous
5 out of 5 stars review

I’ve been using this brand and product for over a month now and I’ve noticed my hair seems more fuller and silky and I get lots of compliments on how it leaves my hair smelling so good ... overall I’m very satisfied with the brand just wish it didn’t cost so much

Review from influenster.com
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