Well so far the coffee maker itself has been great. It does an excellent job making wonderful coffee. My only complaint on the Aiden itself is that the lid on the water reservoir is maddening. The app however is completely useless. Most of the time spins, doing nothing. Eventually it seems to either crash or error out and makes me re-login to my account. And about half the time, the future that I'm looking for, scheduling, doesn't seem to even show up in the app. It's very weird. Thankfully I don't need it to use this machine. But because the app is so poor it would be nice if the display on the machine was a little more functional and larger.

While I'm getting great results, there's too much math! I'm an iced coffee drinker who usually brew at 1:15, but where 5 parts of the 15 is ice. So I went to recreate my usual recipe on my new Aiden by setting a ratio of 1:10, and discovered it won't go lower than 1:14. Sure. I can brew at 1:15 and just make the coffee dosage 1/10th of the water dosage. But that means Aiden will insist I use the wrong brew basket in edge cases. And I'll have to explain the system to anyone else using my iced coffee profiles. Can we get ratios enabled that will make ready to flash chill concentrates? Down to 1:10, even 1:8? I don't wanna wait on the cold brew, and don't like that profile as well anyway.

Incredible flexibility between batch and single cup brewing. I did a few side by side with a Hario v60 pour over and I couldn't really tell a difference between Aiden and the pour over. Love that I can do the guided brews and my family who don't care can do the instant brew with no trouble either way. This might be one of the best coffee technologies out there right now.

I bought this coffeemaker to get better quality drip coffee. The flavor is amazing however the carafe doesn't hold the temperature long enough. I would've preferred a carafe that holds the temperature. I have to transfer the coffee to a thermal carafe if I want hot coffee.

This machine made excellent coffee, until it didn't. The ´add water', light kept popping on, even though there was already water in the container. I tried to get in contact with Fellow to troubleshoot, but the form I was expected to complete, (just to have them contact me), was ridiculous; FRW number?! Way too much trouble, so I just returned it. Too bad because I REALLY wanted to like this machine, it's beautiful.

When I saw that Fellow was releasing a new "Pour Over" style countertop home brewer I knew I needed to try it out. The sleek design and programmable functions seemed to be game changers for the morning ritual. I am very glad that I got in on the first wave of orders and really appreciate the coffee samples that arrived with my order pre-programmed in the machine. Though I thought that the Aiden would be a bit sturdier (it is made from some light materials) it has held up well over the first couple of months. The main thing is that it makes a great pot (or cup) of coffee that even my 9 year old has learned to make for the family by following the guided brew cycle. I still need to play around with some of the settings, but out of the box it has been not only an easy learning curve; but also makes a great pour over!

I see the potential in this coffee maker, but don't buy it now. I'll be returning mine asap. The software to operate this coffee maker does not work correctly. It doesn't keep the correct time, which means you can't preset your coffee to be made the night before. Also, I created multiple brew profiles, and the next day they were all gone. Lastly, the app is completely useless. Sorry Fellow, I love your products, but this coffee maker isn't quite ready to be released yet.

Generally I'm a huge fan of Fellow Products (or was), but this is effectively an alpha level tech product. Upon initial release, I had a very positive experience. However, as time continues on, it's clear the backend development process is laughable as the product is actively getting worse. Between sync issues (Aiden -> App works, but App -> Aiden is broken and has been for awhile along with Fellow Drops not syncing whatsoever on it) and now batch brews do not use the proper amount of water that effectively render a 1:10 ratio (at least using a built-in default batch profiles as well as instant brew). However, custom profiles (at least with more than one pulse) do use the correct amount of water (suggesting it's a software or math problem in my opinion), the whatever-is-going-on-behind-the-scenes at Fellow is clearly a problem. The fact Fellow Drops don't sync undermines an aspect of the ecosystem they'd want you in (which I thankfully do not subscribe to so am not impacted by this issue and I would definitely not subscribe given it). When it worked correctly, it produced amazing cups. If you're a patient, tech enthusiast, then I think it may still be worthwhile to get for that aspect of it. If you're looking for something reliable and consistent, then this is definitely NOT the product for you. I have to micromanage all of its quirks far more than any effort I need to put into creating delicious pour overs. Which, if you're a tech enthusiast, may not be a big ordeal. But for the price point, I'd expect something better as you're not even at a beta level to be testing. Ultimately, even with a Fellow-d out brew bar, with a majority of products I'm happy with despite general QA issues (which Fellow has been good at replacing if you are fine with send-in-return cycles), this will likely be the end of the road for me as their products die when warranty no longer covers them. The stuff I have that works consistently has been great, so hopefully that's a ways away, but with this release, it's clear they are broken behind the scenes and that's a harder problem to fix.

I like the overall setup and look. Happy to be able to remove the reservoir for filling, and having the thermal carafe. The brewing can be set up to be push and go, but, overall, the fiddly nature of two different baskets for two different brewing sizes, with a manual set of the water input over the basket, and a kind of number of cups cut off, means that I am not interested in using most of these features....

Originally purchased/received in September. Filed a warranty claim in December because the Coffee maker would not brew kept an error of “add water”. So thankfully, I filled out the warranty, so we'll see if the replacement machine has any issues. Also wish the coffee stayed a little bit hotter than it does I think due to the hole where the coffee drips into on the top of carafe.