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Customer reviews for Shark Navigator 2-in-1 Wet & Dry Robot Vacuum with Self-Empty Base for
Shark Navigator 2-in-1 Wet & Dry Robot Vacuum with Self-Empty Base
4.8 out of 5 stars
stars
243 ratings243 reviews
  1. 5 stars82% (200)
  2. 4 stars13% (32)
  3. 3 stars3% (8)
  4. 2 stars1% (2)
  5. 1 star0% (1)
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Showing 131-140 of 243 reviews
Sep 16, 2026
Reviewer name: Asutosh
5 out of 5 stars
5 out of 5 stars review

Great first impressions right out of the box

[This review was collected as part of a promotion.] Got to test the Shark Navigator 2-in-1 Robot Vacuum and Mop on the spot, and it immediately impressed. The suction picked up surface debris cleanly without scattering crumbs, and the navigation tracked smoothly across the test area without bumping into edges. The 2-in-1 setup feels intuitive, well-built, and easy to handle. Strong first run—definitely looks like a reliable workhorse for everyday floor care.

Review from sharkninja.com
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Sep 11, 2026
Reviewer name: LauraE
5 out of 5 stars
5 out of 5 stars review

Cleaning made easier

[This review was collected as part of a promotion.] I received this product in exchange for my honest review. How nice to have a robot to help you clean! This was pretty simple to set up and works well to clean my floors. I like that it can mop as well as vacuum. It isn't too noisy and the app is simple to use. Overall it's a great product!

Review from sharkninja.com
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Sep 14, 2026
Reviewer name: Layla23
5 out of 5 stars
5 out of 5 stars review

Easy to set up - Vac and Mop all hard floors!

[This review was collected as part of a promotion.] My daughter is two and a half and we have a dog, so between the two of them the floors downstairs never stay clean for long. It is mostly hardwood with a tile kitchen. Setup took almost nothing. Out of the box, through the app, and running. The part that actually changed my routine is that it vacuums and mops all of it, hardwood and tile, in one run and on its own. I start it and it handles the whole downstairs which is all hard floors, picked up and washed in a single pass. The practical version of that is this: I run it in the evening and come down in the morning to floors that have actually been washed, not just pushed around. At two and a half my daughter is on the floor constantly, hands and knees, putting whatever she finds straight in her mouth. I stopped thinking about it, which is the whole reason to buy one of these. #iworkforsharkninja

Review from sharkninja.com
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Sep 22, 2026
Reviewer name: ryuz
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] It is a good vacuum robot easy to set up. I am still a little understanding how this will work in terms of mapping and stuff but looks like the suction is good quality and the mopping plate is also good. The self cleaner is a very good utility.

Review from sharkninja.com
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Sep 21, 2026
Reviewer name: Benny.Vidi.Vici
5 out of 5 stars
5 out of 5 stars review

Great Little Vacuum with Easy App Control

[This review was collected as part of a promotion.] Unboxed and set up my Shark Navigator this past weekend and gave it a few test runs around the first floor of my house. Setup was easy and straightforward, and the in-box materials proved sufficient on their own, though the links for how-to videos were appreciated. Coming from an older robot vacuum I've had for a few years now, the difference in suction was immediately apparent, with the Navigator picking up things like cat kibble the older vacuum could sometimes struggle with. It also seemed to be far more up to the task of handling area rugs, picking up cat hair my old vacuum often couldn't get. The docking base is also a big step up from my older vacuum, and I'm already appreciating the self-emptying feature every time the vacuum docks when it's finished. With my old vacuum, the app felt like a necessary annoyance, as it was the only way to control features like the suction volume, but the Shark app for the Navigator impressed me with how much functionality it had to define and edit rooms on the house map. The house map itself also surprised me, with the mapping run picking up on areas and boundaries that the robot couldn't even reach, like a front door landing. Mopping is also made easy after defining which rooms contain rugs and letting the device detect and add them to the house map. I've only done a short test run with plain water in the mop, but switching over to the mop pad plate was simple and I look forward to letting it tackle the whole first floor soon.

Review from sharkninja.com
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Sep 16, 2026
Reviewer name: LP805
5 out of 5 stars
5 out of 5 stars review

Looks great, works even better!

[This review was collected as part of a promotion.] Really happy with this vacuum - The app works well, no lag or glitches, so checking on it or changing settings is simple. I also love the color; it actually looks nice sitting out instead of looking like a typical vacuum. It cleans well too, picks up dirt and debris without needing to go over the same spot twice. Good mix of style and function, and it's made cleaning a lot less annoying. Would recommend if you want something that works well and looks good doing i!

Review from sharkninja.com
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Sep 16, 2026
Reviewer name: em26
5 out of 5 stars
5 out of 5 stars review

Love the 2-1 Capability

[This review was collected as part of a promotion.] So innovative! I have had the shark robot vacuum for years and love it but this has completely changed the game. I am so excited about the ability to skip vacuuming my floor by hand. Saves so much time! #IWorkAtSharkNinja

Review from sharkninja.com
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Sep 28, 2026
Reviewer name: Mochi / Dirt Ferguson
5 out of 5 stars
5 out of 5 stars review

Great for houses with dogs and kids!

[This review was collected as part of a promotion.] We bought this over the weekend and it's our second Shark robot vacuum in the house. Absolutely in love with it it is the perfect helper for just getting up dog hair and crumbs and debris that tracks in from outside which makes the laundry room look very very messy but isn't worth really cleaning everyday. Are dogs are afraid of it, but our dogs are also the main reason we needed it so I think that all comes out in the wash. It was easily able to navigate the fairly cluttered room it's in Without getting tangled up or stuck. It did have some trouble going over a rogue piece of clothing that was on the ground But that sort of issue is to be expected and is more of a user error than anything else .

Review from sharkninja.com
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Sep 16, 2026
Reviewer name: Adriana27
5 out of 5 stars
5 out of 5 stars review

Great product!

[This review was collected as part of a promotion.] This product is great! It is as easy a click of a button on your phone and the vacuum handled the rest. It knew to go around objects and even under chairs. It picked up all the dirt and debris even in the corners! Love this product!

Review from sharkninja.com
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Sep 21, 2026
Reviewer name: sk12367
3 out of 5 stars
3 out of 5 stars review

Cool product

[This review was collected as part of a promotion.] Vacuum works well! A few notes on instructions- the light is green (not blue) until the robot is docked. I also think it would have been helpful to know to connect to the app before it docked so that I can adjust the settings. The robot is very loud, and even after I turned volume down in settings, the loud noise it makes when it's docking and starting up felt a little jarring. I'm not entirely sure if the app/WiFi is completely necessary/is a benefit for this product or if it will function without it (and maybe the app complicates it). I also tried to turn it off, but it still has a blue light so I'm not sure how to get it to completely shut down. Could have also used instructions for how to remove and replace with mop piece as once I connected the vacuum portion, it felt really locked in place (maybe user error).

Review from sharkninja.com
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