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Customer reviews for Shark Navigator 2-in-1 Wet & Dry Robot Vacuum with Self-Empty Base for
Shark Navigator 2-in-1 Wet & Dry Robot Vacuum with Self-Empty Base
4.8 out of 5 stars
stars
243 ratings243 reviews
  1. 5 stars82% (200)
  2. 4 stars13% (32)
  3. 3 stars3% (8)
  4. 2 stars1% (2)
  5. 1 star0% (1)
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Showing 121-130 of 243 reviews
Sep 11, 2026
Reviewer name: LauraE
5 out of 5 stars
5 out of 5 stars review

Cleaning made easier

[This review was collected as part of a promotion.] I received this product in exchange for my honest review. How nice to have a robot to help you clean! This was pretty simple to set up and works well to clean my floors. I like that it can mop as well as vacuum. It isn't too noisy and the app is simple to use. Overall it's a great product!

Review from sharkninja.com
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Sep 20, 2026
Reviewer name: Squirtle54
5 out of 5 stars
5 out of 5 stars review

Awesome vacuum!

[This review was collected as part of a promotion.] This is a great vacuum! I had another robot vacuum in the past that would always get stuck during cleaning and became more of a hassle than it was worth. But this Shark one is so much better and is able to navigate obstacles and redirect itself much more efficiently. The suction is also great and isn't loud like the other one I used to have. This vacuum makes cleaning so much easier especially with 3 kids and a dog to clean up after!

Review from sharkninja.com
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Sep 16, 2026
Reviewer name: jscgreen
5 out of 5 stars
5 out of 5 stars review

My New Favorite Cleaning Companion

[This review was collected as part of a promotion.] I've used robot vacuums before, but this one truly stands out. Not only does it vacuum and mop, but it's packed with smart tech that takes the experience to another level. It automatically detects different floor types, recognizes when the mop attachment is installed, and even self cleans! The app integration is also impressive. You can map and learn rooms, create no-go zones, and direct the robot to clean specific areas with ease. The performance, convenience, and intelligent features make this a fantastic innovation. Plus, it comes in some great color options that look sleek in any home! #iworkatsharkninja

Review from sharkninja.com
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Sep 14, 2026
Reviewer name: kf33
5 out of 5 stars
5 out of 5 stars review

The Sandwich Theory, but Make It Vacuuming

[This review was collected as part of a promotion.] I was debating between giving this vacuum 4 or 5 stars, but ultimately went with 5 stars because it genuinely exceeded my expectations. I've always been a bit skeptical of robot vacuums—partly because I actually enjoy vacuuming with a traditional stick vacuum. I like having full control over where I go, how I clean, and what specific mess I'm targeting. I never really researched robot vacuums and assumed they simply couldn't deliver the same level of cleaning performance I achieve when I do it myself. This product has pleasantly proved me wrong. It's changed my mind about robot vacuums in several ways. While I don't have the same precise control over every crumb and corner, I absolutely adore that I can direct it through an app. Upon setup, it maps my entire home so it knows exactly where to go on its cleaning missions. I can schedule cleanings for specific rooms, send it to vacuum the whole house, or even target particular spots—all from the app. One of the best parts? It saves me time. I truly didn't realize how time‑consuming vacuuming is until I wasn't the one doing it. I still love to clean, but now I can get more done while the robovac handles the floors. I'll admit I'm guilty of running it almost every day, and I have zero shame about it. You know how sandwiches always taste better when someone else makes them? I think the same principle applies here: there's something magical about tidying up your home while something else is busy vacuuming—and then seeing those clean floors and crisp vacuum lines at the end. very satisfying… now, I know I gave this product 5 stars, but even a 5‑star rating comes with a few caveats. The dry‑vacuuming performance absolutely exceeded my expectations, and the time‑saving, app‑controlled features were clutch—convenient, intuitive, and honestly kind of delightful. However, the wet‑cleaning performance does need a bit of refinement. (For the record, if the mopping function had its own separate review, I'd still give it at least 4 stars, because it's impressively efficient and swift—and that counts for a lot.) My only real concern is that I couldn't find clear guidance on whether it's safe to add a cleaning solution to the water tank. As a result, the robovac/mop ended up “mopping” my floors with plain water. I'm still hunting for definitive answers on that front, so hopefully I can get that squared away soon.

Review from sharkninja.com
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Sep 21, 2026
Reviewer name: Minion GC
3 out of 5 stars
3 out of 5 stars review

Hard to Navigate the App, Sloppy return to dock

[This review was collected as part of a promotion.] Doesn't allow me to add another room to map. Only option presented is re-map which will delete the current room. When option to “Locate the Robot”, I cannot turn off the sound after it goes off. It did not return to its dock gracefully. It ran over its landing mat before returning to its dock.

Review from sharkninja.com
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Sep 14, 2026
Reviewer name: Layla23
5 out of 5 stars
5 out of 5 stars review

Easy to set up - Vac and Mop all hard floors!

[This review was collected as part of a promotion.] My daughter is two and a half and we have a dog, so between the two of them the floors downstairs never stay clean for long. It is mostly hardwood with a tile kitchen. Setup took almost nothing. Out of the box, through the app, and running. The part that actually changed my routine is that it vacuums and mops all of it, hardwood and tile, in one run and on its own. I start it and it handles the whole downstairs which is all hard floors, picked up and washed in a single pass. The practical version of that is this: I run it in the evening and come down in the morning to floors that have actually been washed, not just pushed around. At two and a half my daughter is on the floor constantly, hands and knees, putting whatever she finds straight in her mouth. I stopped thinking about it, which is the whole reason to buy one of these. #iworkforsharkninja

Review from sharkninja.com
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Sep 9, 2026
Reviewer name: Pepe A
5 out of 5 stars
5 out of 5 stars review

Genuinely gives me some of my time back

[This review was collected as part of a promotion.] With two kids, keeping the floors clean feels like a job that is never actually finished. Crumbs after breakfast, something mysterious under the dining table after dinner, muddy shoes... you clean it and somehow five minutes later it needs doing again. This has genuinely made a difference. The biggest thing for me isn't just that it vacuums, it's that I don't have to think about vacuuming nearly as much anymore. I can schedule it to clean, send it to specific rooms when the kids have made a mess, or just let it get on with the whole house. It maps the home and cleans in an organised pattern rather than seemingly wandering around hoping for the best. The vacuum and mop combination is brilliant for our hard floors too. Being able to vacuum and mop in the same run means one less job waiting for me at the end of the day. But weirdly, one of my favourite things is the self-empty base. When it finishes, it goes home and empties itself, and the base dust bin only needs emptying every so often. That's exactly the kind of boring little convenience you don't think you'll care about until you have it. Is owning a robot vacuum going to transform my life? Probably not. But coming downstairs in the morning to clean floors, or getting back some of my evening rather than dragging the vacuum around after the kids are in bed? That genuinely feels like a little win every single day. And as a busy dad, I'll happily take those wins. #IWorkForSharkNinja

Review from sharkninja.com
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Sep 27, 2026
Reviewer name: Skuwhitefish
5 out of 5 stars
5 out of 5 stars review

Wow! Great purchase!

[This review was collected as part of a promotion.] I bought this last week, and set it up immediately. Overly impressed, with how quickly the robot was able to map out our house. It didn't look like it was working, but once it went back to its docking station, we had a perfect map of our floor plan available on the app. Crazy! Our house cleaner had come the day prior, and I still can't believe how much debris the robot picked up. 5/5. Incredibly impressed with this item. #housecleanerfired

Review from sharkninja.com
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Sep 16, 2026
Reviewer name: OlhaP
5 out of 5 stars
5 out of 5 stars review

Great robot vacuum!

[This review was collected as part of a promotion.] This vacuum works wonderfully! It does a great job picking up dust, crumbs and hair, easily navigates around the room and leaves the floors nice and clean. The mopping function is also very convenient. I love that is automatically returns to the charging dock and does the cleaning without any extra effort. I am very happy with this vacuum. This is a great helper for everyday cleaning!

Review from sharkninja.com
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Sep 10, 2026
Reviewer name: Dave66
5 out of 5 stars
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] I am happy with the robot vacuum. It does well moving from room to room vacuuming and mopping. The suction is strong and does a good job picking up debris and pet hair. The self cleaning brush is a nice feature. It does a nice job avoiding obstacles with the bumper.

Review from sharkninja.com
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